This hotel is a piece of trash. Don't stay here. I was there last week and witnessed soggy sunken hallways and room floors, musty bathrooms, water stains on the ceiling and bugs in both beds. After speaking with the general manager (Jennifer), she wasn't any kind of help. She was more concerned with past reviews. Saying"we always get rave reviews." I'm not sure who"s been leaving reviews, but they couldn't have been about this hotel. She assured me that I wouldn't be charged for my stay but sure enough-I was charged. I have been a loyal Marriott Rewards member for almost 10 years but not anymore. I have since started to take my business(150 days a year on the road) away from Marriott and give it to Starwood Properties(W, Westin, Sheraton, Aloft, etc.) because they value the customer first. I will no longer stay at any Marriott properties and I will make sure that my federal co-workers avoid them too.
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- Also Known As:
- Courtyard By Marriott Rock Hill Hotel Rock Hill
- Rock Hill Marriott
- Rock Hill Courtyard