I've been to 2 other new Towneplace Suites recently and this is my 3rd. Overall, what's to say about a new hotel other than, well, it's new!! I have a room with a King bed and the footprint of the room is on the small size compared to the previous 2 TS's which were at least 30-50% larger. I would've liked this hotel more if my first impression wasn't ruined. Here is a recap of my 1st 30 min upon arrival:
0 to 15 min: Wait.... Wait.... Wait. Only 1 staff at front desk who's on the phone
15 to 25 min: Wait... Wait... Wait. Another person checking in and there's more back and forth than it should.
Now for my turn at check in: 3 to 5 minutes (great). Got a room, got a key, I'm off to get my luggage from the car.
All parking spots in the front are taken, so I parked in the back side of the hotel which has 1 center entrance. To get to the upper floors, the stairs and elevators are on the far ends of the building. So from the center, I walked all the way to the end of 1st floor to go upstairs, then walk back towards the center of the building to my room. After this, I discovered the half-awake front desk clerk gave me 2 non-working keys. UGH!!!
Another trip back down the hall (2nd flr), down the stairs, another trip down the hall (1st flr) to the front desk. After getting the keys reset, yet another trip back down the hall (1st flr), up the stairs, down the hall again towards my room. I probably covered a good part of a mile inside the hotel due to the normally relatively small fiesco.
Finally, close to 1 hr later after first driving up to the hotel's front door, I'm finally INSIDE my room. Whew!!! (wipe sweat off my forehead). Actually, I took this long to point out how badly designed the whole floorplan is. Whoever was the architect should be fired.
- Official Description (provided by the hotel):
- TownePlace Suites by Marriott - Rock Hill is the areas newest and first extended stay all suite hotel. Offering you all the creature comforts of home, from full kitchens, to complementary internet access, and High Definition Television. Located just minutes South of Charlotte, NC, TownePlace Suites offers you the opportunity to enjoy the big city living while enjoying the small community feel of Rock Hill. ... more less
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- Also Known As:
- Towneplace Suites By Marriott - Rock Hill Hotel Rock Hill