Booked our reservation on the phone 3 weeks in advance to our arrival. Arrived 3 hours before check in and was told they accidently over book and gave our reservation away to a family that wanted to stay an extra night. We book a 2 bed room suite and were asked to be placed in two rooms with kings size bed. They also exspected us to pay for each room. We did not have a table to eat on. When pulling out the sorry sofa bed that they quoted was so wonderful you could not walk anywhere in the room. The staff member working during the morning breakfast continued to say rude comments to guests. Was not satisified at all and will not go back ever again.
- Official Description (provided by the hotel):
- TownePlace Suites by Marriott - Rock Hill is the areas newest and first extended stay all suite hotel. Offering you all the creature comforts of home, from full kitchens, to complementary internet access, and High Definition Television. Located just minutes South of Charlotte, NC, TownePlace Suites offers you the opportunity to enjoy the big city living while enjoying the small community feel of Rock Hill. ... more less
- Reservation Options:
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- Also Known As:
- Towneplace Suites By Marriott - Rock Hill Hotel Rock Hill