We stayed there for my son's tennis tournament.
The property and rooms were spacious and clean, and the beds were comfortable. Although it was completely booked, everything was very quiet. Whenever we walked in, we were greeted cheerfully and asked if we needed anything. What a nice touch. It seemed like everyone was happy to be working there.
They just started serving a hot breakfast, so it was nice to have eggs, sausage and waffles in addition to the selection of breads, cereals, and yogurts. The woman who was managing the food service took a lot of pride in her work, and it showed in the presentation, cleanliness, and quality. She even got my son to say "yes, ma'am!"
We actually had some confusion at check-in about the requested room type and size that resulted in a higher room charge. The next morning, the manager (Ryan) drove over just to speak with me and resolve my concerns. He altered the reservation and made things right -- actually in my favor. Not that I want to have problems, but having someone take ownership and go out of his way to resolve will ensure that we stay here for the next tournament.
- Official Description (provided by the hotel):
- TownePlace Suites by Marriott - Rock Hill is the areas newest and first extended stay all suite hotel. Offering you all the creature comforts of home, from full kitchens, to complementary internet access, and High Definition Television. Located just minutes South of Charlotte, NC, TownePlace Suites offers you the opportunity to enjoy the big city living while enjoying the small community feel of Rock Hill. ... more less
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- Also Known As:
- Towneplace Suites By Marriott - Rock Hill Hotel Rock Hill