We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Hotel” 4 of 5 bubbles
Review of Holiday Inn Rock Hill

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Rock Hill
Ranked #7 of 22 Hotels in Rock Hill
Certificate of Excellence
Cookeville, Tennessee
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Hotel”
4 of 5 bubbles Reviewed February 23, 2013

If you have read my reviews you will know I don't care to complain. I am not complaining about this hotel! This was one of the best hotels that I have stayed in. From the front desk to the young lady in housekeeping, the staff knew how to treat their guest. Helpful, friendly, genuine and well-trained would best describe the staff members I encountered. I was also impressed with the facility itself. I was told it was a few years old but I can tell you it looked brand new. Also, I rarely eat in hotel restaurants, but due to the number of restaurant patrons, I tried this one and found the food excellent! If you're in Rock Hill area do yourself a favor and stay here.

Room Tip: Rooms are very quite....
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Roy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

193 reviews from our community

Traveler rating
    117
    50
    9
    8
    9
See reviews for
62
40
4
64
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
grand island, new york
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed January 6, 2013

We are particular, seasoned travelers. We LOVE this hotel. It is right off 1-77 about 20 miles south of Charlotte.We make it a point to stopover here on trips to and from the Florida Keys. I am a shopper and love the fact that there is a nice mall a very short walk from the hotel. The rooms are very lovely-clean and new. The grounds are very well kept. The "bonus".to staying here is dining at the bar (while sipping on a great martini!) at Kem's Restaurant. The food is of the highest quality. The bar/dining room decor is beautiful and relaxing. If you dislike being stuck eating at chain restaurants while on the road, this is the choice for you. Stacy, Aubrey & Keaton have all provided excellent servce to us during our recent visits. Great Ceaser Salad, yummy mini slider burgers & my husband had the "baseball sirloin" special which he said was fabulous. We met the owner on a previous stay and he has has put his heart into making this a very special place to stay and to dine.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wannabfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed January 3, 2013

When we walked in no one greeted us! Went to counter to check in to learn that they would no longer honor our rate! How infuriating when you are away from home and what can you do? The hotel was empty....it is not a hotel n high demand. Instead would much rather run of a future customer. Usually try and stay at Holiday Inn! Guess I will be earning points somewhere else next time. Clean but service is horrible!

  • Stayed January 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Ali T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alliance, Ohio, United States
2 reviews
5 of 5 bubbles Reviewed December 16, 2012

We generally avoid Holiday Inn, preferring the newer, more modern Holiday Inn Express. Our experience with HI is older, tired, somewhat shabby facilities with bad food. Much to our surprise, the Holiday Inn Rock Hill was modern, clean, bright...good food, nice bar...friendly bartender (Stacy). The rooms have lots of electrical outlets, nice furniture, pillow choices, modern bath facilities. Recommend highly.

Room Tip: Rooms with 2 queens are a little crowded...lots of furniture...if you have the choice of king it mig...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mainy398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed December 1, 2012

I would strongly recommend that guests avoid this hotel at all costs. While the facilities are themselves standard Holiday Inn fare, the customer service is the worst I've ever experienced. They summarily canceled our hotel reservation w because they claim the credit card did not go through, After initially claiming that they did not attempt to contact me first because they did not have my contact details, they subsequently admitted that they did in fact have my phone and email but that the staff person made a mistake in not attempting to contact me. While mistakes are happen, the worst part was the staff's attitude: no apology, no understanding, no offer to help find another hotel. Instead, the Front Dest Manager Randy Ahluwalia of this family run Holiday Inn was disrespectful and surly, showing no concern whatsoever, merely announcing that he had canceled my reservations and that they had no rooms and i and my kids had to leave, even though we were there with our track team and had confirmed our reservations over a month ago. When i asked to speak to a manager, he said his manager was the police and actually called the police rather than apologize for canceling my reservation and trying to make amends. The police were courteous and promptly left when i explained the situation to them. Honestly, i expect better service from the Holiday Inn brand, and will ask their corporate office to investigate this incident and review the training and service of the staff here. In the meanwhile, i would suggest those checking out this site to stay at any of the lovely comparable hotels nearby.

  • Stayed November 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank slwjosh123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 23, 2012

We were so lucky to find this hotel just when we were ready to stop for the night. Recently renovated, the lobby is well-appointed and the rooms are updated, handsome, and well-designed. But the crowning achievement was the on-site restaurant, "Kem's." We enjoyed an exquisite chef's special sea bass dish that was outstanding. This chef deserves his own TV show. He personally visited our table and shared his recipes with us. We could not have enjoyed our dinner more. Be sure to check out this hidden gem just off I-77.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angel51954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed October 28, 2012

After being totally ignored by Expedia, Randy and Yumary, management at the Holiday Inn, took the time to understand my predicament, went to bat for me at Expedia and when Expedia refused to help in any way, did their best to make amends by giving me enough Holiday Inn reward points for a free night stay at any Holiday Inn, a complimentary full breakfast buffet and then an extended check out on Sunday. Plus, the rooms were extremely comfortable and CLEAN. I will look forward to again staying at a Holiday Inn and I will NEVER again book a room through Expedia. I remain grateful to Randy and Yumary for their kindness to me and my family.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PMB_1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rock Hill hotels
0.5 mi away
Comfort Suites Rock Hill
Comfort Suites Rock Hill
#4 of 22 in Rock Hill
4.5 of 5 bubbles 225 reviews
0.4 mi away
Hilton Garden Inn Rock Hill
0.2 mi away
Hampton Inn Rock Hill
Hampton Inn Rock Hill
#1 of 22 in Rock Hill
4.5 of 5 bubbles 598 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Wingate by Wyndham Rock Hill / Charlotte / Metro Area
0.2 mi away
TownePlace Suites Rock Hill
2.6 mi away
No photo provided
Courtyard Rock Hill
#8 of 22 in Rock Hill
4.0 of 5 bubbles 186 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Rock Hill? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Rock Hill

Property: Holiday Inn Rock Hill
Address: 503 Galleria Boulevard, Rock Hill, SC 29730
Phone Number:
Location: United States > South Carolina > Rock Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Rock Hill
#3 Business Hotel in Rock Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Rock Hill 3*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to Rock Hill s new and only full service hotel in York County, the Holiday Inn Rock Hill. Our guests enjoy signature Southern hospitality, and will delight in the hotel's excellent location for both the professional and leisure traveler. We are within walking distance of the Rock Hill Galleria Mall, just a few blocks from over 30 outdoor shops and restaurants, and within a leisure drive to Manchester Meadows, Winthrop University and Charlotte Douglas International Airport (CLT). Newly constructed, our hotel boasts the newest in quality and amenities. Ourmeeting facilities provide ample space to host business and leisure events alike. Relax with a drink at the end of the day at our bar and lounge or retire to your guest room and allow us to serve you with in room dining. After a quite nights rest awaken to our Carolina blue skies and join us for breakfast in our restaurant or on the patio. Should you need directions kindly ask our front desk agents they will be happy to provide you with directions to the many business and athletic parks surrounding our hotel. The Holiday Inn Rock Hill. The pleasure is ours! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Travelocity, Priceline and Hotels.com so you can book your Holiday Inn Rock Hill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Rock Hill Hotel Rock Hill

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing