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“OUR ROOM SMELLED OF HEAVY SMOKE”

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Quality Inn & Suites
Ranked #15 of 22 Hotels in Rock Hill
Chicago, Illinois
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“OUR ROOM SMELLED OF HEAVY SMOKE”
Reviewed August 29, 2011

The room and hallway smelled of heavy smoke even though the sign says "Smoke Free". We suspected that people did not care about the sign and the policy of the hotel but went ahead and smoked in the room anyway.

The location was perfect, near the highway and the shopping mall and restaurants. They have a good sized pool that many people really enjoyed using.

The continental breakfast was just okay but other Quality Inn & Suites have better continental breakfasts than this hotel. We were disappointed with their breakfast as I guess we had expected more out of Quality Inn based on our other stays such as the Quality Inn in Elgin, IL and the Quality Inn Toronto near the Pearson Airport, Canada.

As non-smokers, I think it was the smell of heavy smoke in our room that really bothered us more than anything else. Our mistake was we did not complain to the front desk and we should have requested to be transferred to another room but we didn't because we have already unpacked all our things.

If we could help it, we hope we would not have to stay at this hotel again.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank EmilyJL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Weston, WV
1 review
Reviewed August 12, 2011

Dark, smelly, filthy, way too warm, and badly in need of repair and upgrades; paint peeling from the walls. The plumbing failed at 11pm and the front desk was sarcastic about it; moved to another room and the a/c was broken down. The restaurant is always closed despite a sign that they're always open. The person working behind the counter needed a bath and a CLEAN change of clothes. Never NEVER again would I stay in this dungeon. "Quality Inn" is an oxymoron.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Rock Hill hotels

Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2010

Yuck! Old and scary! Would not have stayed if we did not have the dog and did not know where else to stay. Turned out ok but we left @ 6:30am after a luke warm shower and unsettling night in a dirty room with sketchy locks, tv remotes that did not work and no internet access. Right off the exit means sirens at all hours. Needs MAJOR renovations.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mimis65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2010

Worst hotel ever stayed at. Sliding door did not lock only had a bar acroos it. Carpet dirty, moldy smell, vents dirty bathroom metal corroded, Breakfast was a joke food was cold, even the hot water container had cold water.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dpope12003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOFFMAN ESTATES
1 review
Reviewed May 10, 2010

We had a comfortable stay, good friendly staff, nice breakfast. The room was clean and comfortable. The best thing is it is located right on exit. We would stay again when in the area. Loved the restaurant that is attached to hotel lobby.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jhonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 25, 2010

I should have turned around at check - in the Front Desk Clerk was ill informed or very coy I don't know which, I was booked using the national telephone number giving to there ' Elite Quests " I was to receive a ground floor room and was given second floor in the back of the Hotel. Entering the room there was no heat turned on( could see your breath). Don't waste your money here keep going--I was to tired...Room FILTHY carpet,bedding just filthy.
Don't Stay Here........

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank businesstravler63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 30, 2009

I had a terrible experience at this horrible motel. It carries the Quality Inn name but is clearly an old, old hotel that is in desperate need of a total renovation and deep cleaning. I arrived and found my bathroom filthy, hair and dirt in the bathtub and grime on the shower tiles. Toilet was old and broken, and I found dead bugs behind the toilet on the bathroom floor which definitely hadn't been cleaned for a long time. The doors and walls were dirty, box springs were old and falling apart, carpet under the bed was gross and looked like it hadn't seen a vacuum in many months. The hotel is poorly set up and is confusing to get around in. The lighting is creepy. The room looked like a tornado had hit it, but they'd forgot to clean up afterward. Denny's is attached to the hotel but based on the cleanliness of my hotel room, there was no way I was eating anything that was produced on that property.
It is disappointing that the Quality Inn franchise would allow such a terrible motel to carry it's name. I will NEVER stay here again. Stay away from this place!

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GTTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 2625 Cherry Rd, Rock Hill, SC 29730-3999
Phone Number:
Location: United States > South Carolina > Rock Hill
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 22 Hotels in Rock Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Quality Inn Rock Hill
Rock Hill Quality Inn

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