We are travelers between here and upper New York state several times a year. On our return to Florida, we have always stayed at this Comfort Inn Richburg, SC. On this last stop we noticed small changes indicating a real lack of pride in customer care. On a list of these small oversights, 1)we had booked our room weeks in advance and asked to be put in a ground floor room close to reception....(health issues). When we were checked in, we were place on the ground floor, but almost at the end of a long hallway. I noticed too that the hotel had very low occupancy.2)our top sheet on the bed had a stain. 3)The freezer compartment on our fridge was broken. 4) given this was the Memorial Day weekend, we arrived to a breakfast that offers hot items that were not only not hot, but had been sitting for awhile.....scrambled eggs and sausage rounds. The morning reception person was both receptionist breakfast server. 5) reception person available to us at checkout was neither friendly or accommodating. No greetings, no inquiry if our stay was pleasant, and no statements offered as to , " thank you for staying with us" or "have a nice day/safe travels. In the end....I will travel a few less miles and stay in Charlotte or a few more miles down the road closer to Columbia. This kind of service does not deserve my money.
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- Also Known As:
- Richburg Comfort Inn
- Comfort Inn Richburg