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“Great Sleeping Room for People on the Road”

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Quality Inn & Suites
Ranked #2 of 6 Hotels in Richburg
Reviewed June 2, 2008

On our way to Florida, we needed to stop halfway. We found a coupon in one of the highway magazines at a rest aea. We have had good luck with Comfort Inns in the past but pretty bad luck finding clean, quiet., reasonably-priced properties in S.C. We thought we would try this hotel. It far exceeded what we expected. The room was very clean. The bed was comfortable. The furniture and fixtures appeared to be quite new. The cable was great (its not hotel cable but a real cable box wih a large TV set). There is a microwave and 'frig. Our room was a king bed with a sofa that opened into a full sleeper if needed. Free wireless and a good full breakfast. We plan to make this our regular halfway stop .... Another bonus- the coupon in the travel magazine gave us a room quite a bit cheaper than anything on the hotel's website. Definately recommend it.

Stayed: June 2008
2  Thank ekincade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 - 84 of 84 reviews

Reviewed April 5, 2008

This was the most run-down, poorly maintained, and DIRTY hotel I have ever been to. The beds and pillows were ancient. One bed had a nasty old ratty blanket which had obviously not been cleaned, as it had stains and what looked like bubble gum or playdoh stuck on it. It wasn't even worthy of being donated to charity. (The other bed had a totally different blanket on it - usually hotel linens match.) When we called the front desk for a new blanket, we were told to come down and get it - she gave us sheets, but no blanket. We would have asked for a different room, but we were exhausted from driving all day, and figured that the rest of the rooms probably were in the same condition.

The next morning, we found that the shower didn't drain, so your shower was the equivalent of standing in a pool of water. Also, that means that it couldn't have been cleaned properly, because it couldn't be rinsed out without filling it up!

We were so disgusted by the entire place that we were afraid to touch the continental breakfast, and went to McDonald's instead. To make matters worse, when we initially found this hotel online, a price was quoted, and when we went back to make a reservation a few days later, the price had increased by $10. For 10 bucks, they could have at least vacuumed! I complained to both the hotel directly (their response was that we should have changed rooms) and to Choice Hotels' 1-800 number management, who said that each hotel is independent and responsible for themselves. Maybe so, but when a company puts their logo on something, a negative experience reflects on the entire company. So much for their 100% satisfaction guarantee, and for their 2007 literature, which states, Beautiful new bedding (Summer 2007). We promptly cancelled the reservations we had for a different Comfort Inn on our return trip,and stayed at a Hampton instead (which was great). We will NEVER stay at another Choice Hotels property again. I guess you really do get what you pay for.

  • Stayed: March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank eamc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2007

We stopped in this Comfort Inn and ended up leaving shortly after seeing our room. There was NO WAY we were going to stay there overnight........YUCK!

I've never seen such dust and filth in a motel/hotel room before. Does this place have a cleaning/housekeeping staff???

One positive: The lady at the front dest was wonderful, friendly, cheerful and helpful. She gave us absolutely no trouble when we told her we wanted to check right back out and keep travelling a bit further until we found another place.

If you are travelling north, do yourself a favor and stop at the Wingate Inn in Rock Hill.......it's terrific!!

Stayed: September 2007
1  Thank Beeloo03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 3041 Lancaster Hwy, I-77 Ex. 65, Richburg, SC 29729-9035 (Formerly Comfort Inn)
Location: United States > South Carolina > Richburg
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Richburg
Price Range: $60 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Located in the heart of Richburg, the Quality Inn & Suites offers very friendly and helpful staff, exceptionally clean rooms with many upgrades. Great value. ... more   less 
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Also Known As:
Richburg Comfort Inn
Comfort Inn Richburg

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