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“"Pet Friendly"”

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Country Inn & Suites by Radisson, Orangeburg, SC
Ranked #2 of 19 Hotels in Orangeburg
Reviewed August 26, 2009

When we arrived, I was concerned about the hotel's pet policy and the desk clerk assured me that the rooms with pets were on the first floor and that all the rooms were thoroughly cleaned. Our room was not on the first floor, but I could hear dogs barking and cats meowing in the halls on our floor. A woman with three unleashed dogs entered the elevator with my family. Our room had a strong smell of deodorizer (flea powder.) I have stayed at many Country Inns and Suites before and I was very disappointed with this hotel.

  • Stayed: August 2009, traveled with family
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3  Thank cafc328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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550 - 556 of 557 reviews

Reviewed August 3, 2009

My family and I stopped in for a night on our trip to Florida. The lobby of the hotel was a warm attractive site. Front desk confirmed our on-line reservation and placed us on second floor. Walking up the staircase to the second floor we could hear a dog barking and jumping at the door. We found our room at the end of the second floor hall. On entering the room we found the room was not clean. We were met with a dirty carpet (not sure what was lying on the carpet) and a wet wash cloth on the floor. We turned around abruptly and headed back to the front desk. We were told they had a full hotel the night before and some of the rooms were not cleaned but they did not know this room was dirty. We were given a keycard for a room on the third floor. Again, we met 2 more dogs in the hallway on that floor. We went down to try the pool. The pool was indoor and was clean but quite cool. Sat in the hot tub to ease a troubled back after a 12 hour drive but noticed the walls of the hot tub were covered in algae. It too needed to be cleaned and not because they had a full house the night before! Our room was quiet for the night, the bed was comfortable, and the bathroom was very clean. Breakfast the next morning was also very good. The hotel looks and smells new, but management needs to be more responsible to keep the hotel new and not another dirty dive.

  • Stayed: July 2009, traveled with family
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Thank Hallin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2009

We had reservations for lodging at another location, but saw Country Inn and Suites next door. Since I had always stayed with this chain when I travelled for work, we decided to stay here instead. Glad we did! We were provided a suite since travelling with 2 children. It was great to have an extra room where the kids could watch TV and play and we didn’t feel cooped up. Since my husband was there for business the kids and I were here all day alone, but found plenty to do. The indoor pool was clean and room was "roomy" enough to play and the restaurants next door were nice. I do wish the location was better since we were without wheels, but it worked out. The breakfast was very well presented and put together and the area very clean and the staff helpful to me while I was trying to satisfy two children with their meal.
The price was average, but acceptable for the suite and accommodations.
On another note, but not anything to do with the hotel, this area does not offer a lot for a family with young children. So, plan accordingly if you will be looking for something for the family to do, especially during the work week.

  • Stayed: May 2009, traveled with family
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Thank Nikro2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2008

It is difficult to read or write a review when there are issues that are situational, meaning things that no other client may encounter. I will list the pros and then deal with the problems we encountered.

We stayed at the hotel on Friday, July 18, 2008. We rented a 1 bedroom suite with two queen beds. The rate we were to receive from the company web site was $103.46 + tax.

We did accidentally request a smoking room when booking on the web site. We hate the smell of smoke and are usually very careful when booking. Fortunately the room did not seem to smell of smoke, probably because it is still so new.

The facility is very nice for this class of hotel. You could tell it is fairly new. The lobby and rooms are very nicely decorated. We rented a two room suite that had two queen beds in the bedroom and a pull out sofa in the front room. Both rooms were equipped with flat screen TV’s. The front room did have a small hotel fridge, microwave, and a two cup ‘pod’ coffee pot. The room was similar to an Embassy Suites room with the exception of no table or sink in the living room.

We did not use the indoor pool but it appeared to be decent size and in good shape. The exercise facility appeared limited to treadmills and exercise bikes.

The hotel is fairly easy access from the highway. A Cracker Barrel is right next door, and we did notice a few other restaurants nearby.

The hotel provides a free breakfast, and I will say this one was a bit nicer than the usual. There were the normal pastries and cereals, and a waffle iron for making waffles, but they also had biscuits and gravy and microwaveable breakfast sandwiches. The staff appeared diligent in keeping the breakfast stocked.

Now the negative: When we made our reservation we specifically requested to be in a quieter part of the hotel because we were there with our two daughters. After getting settled into our room we found that there was a large family reunion occupying numerous rooms at the hotel, and our room was right in the middle of them. The halls were full of noisy groups of people yelling, running up and down the halls, slamming doors, etc, and it was continuous. The people were all ages, kids, teens, adults. At 10:00 p.m. I called the front desk to ask that they address the issue. It did not improve and in fact got louder. After another hour of noise including people trying to come into our room I called again. The lone front desk staff person did come to the floor but there was no improvement. At 12:30 a.m. I went to the front desk and asked to be moved to another room or facility. They were unable to do anything because they said the hotel was full, but said they would “comp” my room for the night. The desk person did call the main noise room and asked them to settle down. The noise did subside somewhat around 3:00 a.m. At 7:00 a.m. the front desk called our room, waking everyone up, to tell us they had adjusted our rate to $79. I was too tired to argue at that point. Shortly after that the noise in the hall started, so we got up.

After breakfast I went to the front desk to discuss how “comp” means $79, and the general manager quickly agreed to remove all charges. I have since communicated with the general manager and the corporate office and everyone was very apologetic.

I am giving the hotel such a bad overall review because this was one of the worst nights I have ever spent in any hotel. The facility appeared to have no procedures in place to deal with a rowdy crowd, and probably did not want to ask them to leave because they were occupying so many rooms. I did consider calling the police due to some of the drunken people wandering the halls and the hotels inability to control the situation.

  • Stayed: July 2008, traveled with family
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1  Thank watkinsontx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2008

POSITIVES:

This property is fairly new. Good location and surrounded by quality restaurants and gas stations. Hotel condition was very pleasing and clean. Indoor pool and whirlpool were larger than average. Booked room was 2 queen suite. Very comfortable beds and well furnished with larger than average refrig. and large HD TVs. Breakfast area was clean, spacious, well stocked, and had good variety.

NEGATIVES:

I booked the room off the Country Inn and Suites website, and the map and directions link at the time was completely wrong as the directions told me to get off exit 149 (when the exit was 145A) and sent me down some back roads into the middle of nowhere that eventually dead ended. Website directions to the hotel need to be corrected or updated. I did tell the front desk staff about it.

The bathroom is EXTREMELY small and cramped. One of the worse in the category of space I've ever been in. I don't know why the bathrooms were built so small especially for a new hotel, but it is a negative point.

I could not access any wireless internet during my stay, nor was there a hardline available for the internet in the room. Nowadays, when even restaurants and gas stations are offering wi-fi, I was surprised I was unable to access it at a new hotel.

The 3rd floor hallway was ice cold at night, though, as the setting at 70 on the hallway thermostat seemed to be way low.

Pepsi machines only sold cans with no bottled water available. None of the machines accepted dollar bills. .75 per can.

Finally, the key cards to our room kept losing their memory. After the 3rd time of this happening and having to go to the front desk for reprogramming, I was told that perhaps my cell phone or keyless entry car keys were erasing them. NEVER have I ever had that problem anywhere at any other hotel or resort.

PS... personal pet peeve... they had ZERO chocolate chip cookies the entire time I was there.... what's up with that!?!?!

  • Stayed: June 2008, traveled with family
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1  Thank 150thBucktailPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2008

Stopped on our way back from Florida. The hotel had only been open for 3 weeks. The room was excellent. The beds where wonderfull. A large flat screen TV was a pleasure to watch. Stayed at several Country Inns & Suites before but this is the best. The breakfast had a large variety of choices. Highly recommended.

  • Stayed: March 2008, traveled as a couple
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Thank TheWiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013
Google Translation

  • Stayed: April 2013, traveled as a couple
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Thank Petitpp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites by Radisson, Orangeburg, SC

Address: 731 Citadel Rd, Orangeburg, SC 29118-9705
Phone Number:
Location: United States > South Carolina > Orangeburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 19 Hotels in Orangeburg
Price Range: $94 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites by Radisson, Orangeburg, SC 2.5*
Number of rooms: 81
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Also Known As:
Country Inn And Suites Orangeburg
Country Inn & Suites Orangeburg Hotel Orangeburg
Country Inn Orangeburg
Orangeburg Country Inn

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