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“Prince Resort?”
4 of 5 bubbles Review of The Prince Resort

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The Prince Resort
Certificate of Excellence
WV
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Prince Resort?”
4 of 5 bubbles Reviewed September 13, 2008

Just got back from spending 5 night at the Prince Resort. Sept. 5 was check in and not really impressed with the check in staff.

One guy just standing there and the girl waiting on another customer when she finished with them then she checked us in between the two of them having a conversation. She gave us no direction on where to park or asked if we needed any help with our bags. We saw no Bell-hops as they advertise. After we got our keys and headed to the room was very pleased with it. 19th floor ocean front one bedroom large and clean. There were 3 adults in the party and one slept on the pull out sofa, we had to get sheets for that and towels for the kitchen. The room was really clean on check in but the housekeeping we were not impressed with. They came in and gave a clean towels and made the bed but left the dirty ones till finally I had to ask a girl to take them. The morning before our last night though we had a older lady housekeeper and she did a excellent job on our room left us coffee, shampoo, dishwashing cleaner and so forth changed sheets and cleaned bathroom tub and sink. She left stuff in our room that we never had to begin with ...she was excellent. I went down to the lobby because I wanted to find out who she was so we could leave her something extra and just to let them know about her over all better job but the girl at the lobby said she had no way of knowing who cleaned the room but if I wanted to leave something with her she would make sure she got it. I don't call this a resort I call it a nice hotel. They have two pools both outside one at each building and small. The lazy river, excerise room and parking all across the street. Hated that. One person in our party went over to use the excerise equipment but three people were all ready in there so no room. At the check in they have places to park to load and unload your car and we noticed that certain cars got to park there all day and night. Also they advertise no pet but someone down the hall from us had a dog. The pier is great you have to pay $1.50 per day to walk on it and the Tiki bar located beside it was nice and good food. The beach in this area is great. Over all the stay was good but if you are wanting a resort this is not a resort it is a nice hotel. One thing I noticed is employee's talking on cell phones private conversations.

  • Liked — Room, View, Pier
  • Disliked — Housekeeping staff
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JosieCowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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989 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Charlotte
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 11, 2008

My husband and I stayed at the Prince Resort for the first time and loved it. The Resort is beautiful, our room was clean and the bed was so comfortable. Loved the view of the ocean and beach from our bacony. The housekeeping service was exceptional. Everyone from the front desk personnel to the porters were friendly and professional. We loved the pool and the quick access to the pier. We will certainly be staying here again.

  • Liked — Location
  • Disliked — No wireless internet
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank 66Vette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Martinsville West Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 10, 2008

What a great 4th of July at the Beach....Fireworks were great from the pier, food excellent, and resort clean and as described. Very helpful employess....We are booking again for next year!...Thanks for making our holiday vacation special!!

Stayed July 2008
Helpful?
1 Thank jillian26155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 4, 2008

We would like to say "Thank You" to the Prince Resort Staff. Our family stayed in a 3 Bedroom Condo. The service from the Reservation Desk, our wonderful maid (Christine) to the Porters who took care of all our luggage was absolutely fabulous. Our condo was real roomy and Clean and we felt very much at home.
All the staff was helpful and friendly, and with the help at the front desk our children pulled off a surprise birthday party for Mom!!
We appreciated the clean elevators, it was nice to get in and not
have to stand in sand and water. We enjoyed our stay at Prince
Resort and plan to return, we will recommend this as the place to stay at Cherry Grove. We have always loved the Cherry Grove area, and being close to the pier was a plus for the ones in our family who like to fish!! Thank you for making our family vacation such an enjoyable one, the friendly and helpful staff make all the difference-keep up the great work!! It was good to have a place in the area we like that was family oriented and met our needs.
The Brown Family
Randleman NC

  • Liked — Location, Staff, Amenities
  • Disliked — Parking across the street
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jbdb01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 3, 2008

September 2, 2008
We've been to Myrtle Beach 21 years now and this was the worst stay ever. First, our reservation which was made the previous year was not honored. We did not have the accommodations we asked for which were specified on our reservation sheet. The condo is not user friendly e.g., if you are a family planning to make family meals in, the dinnerware and cookware is limited. We wanted to make a salad one night and called down for a salad bowl. A strainer was delivered to our room to be used as a salad bowl. We already had one of those. This is not what we saw when we made our reservation. We were shown a very well stocked kitchen and two master bedrooms with king beds as we requested. We were two married couples with a single adult. They gave us a master bedroom with a king bed and the second master bedroom with two double beds. Not what we signed up for and on the 18th floor, much higher than we wanted. A beach renovation project was going on right in front of the hotel. They worked part of the day and most of the night. Needless to say, not a very pleasant night sleep. Nor did we have access to the beach for most of the time we stayed. Being beach people and having brought beach chairs and umbrellas that was a waste. The hotel staff tried to say the hotel was not aware of the project but everyone in town at the restaurants and shops said the project was well advertised months ahead. We would have not stayed at the Prince if we had known. For a fairly new place it is not in very good condition. The furniture and carpets show a lot of wear and tear. The Prince needs to decide if they are a hotel or condo because clearly families wanting a fully supplied condo would not be able to make due. Not a place we would come to again. Dissatisfied from Philly.

  • Liked — Nothing
  • Disliked — Kitchen supplies
  • Stayed August 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Madhungarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
franklinville,nc
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed September 1, 2008

We usually stay at Wyndham, formerly Fairfield, my former employer, but my grandparents dropped their timeshare. So we had to look into replacing our usual stay. I found The Prince on hotelportal.com. I read all the reviews, good and bad, and booked it anyhow. I liked the majority of the reviews, the location and excited it was on the pier. We love North Myrtle!
We had two 2 bedroom rooms, unfortunately on 2 different floors.Requested lower floors, grandma can't hardly walk, and received 6th and 10th. That meant running up and down elevators, only three of them, and that meant a wait everytime. The rooms had no brooms or vacuum cleaners, which I am used to, I had next to no utensils in the cabinets, had to call housekeeping for an extra frying pan, trash bags, and sheets. There were no scrub pads for the pots/pans so the dishwasher had to do the work and that doesn't help! We left our hard-worked for seashells outside the room because the conch shell had a live animal in it and an hour later it was gone!!!! This is most upsetting and housekeeping acted ignorant of it! They had to have taken it, who else takes Walmart plastic bags from your door but the maids? It was obvious it wasn't trash! We worked hard, all eight of us to get them for our toddlers! The beach was being 'renourished' so there were alot of good shells that I haven't seen in years! We wasted our time and ruined our trip! So I am sorry I didn't heed other travelers advice!
On the other hand, the cart assistants were great and we tipped them heavily! The guy with the braids was awesome and very friendly!
The bar at the pool lacks personality. The waiter wasn't thrilled to be working on a Saturday night. He said it was killing his Saturday night to be there! They closed at 11, which is like nuts! We just came out of our room at ten , had no idea they close that early or would've gone elsewhere. Lauren the bartender did nicely call us a cab but it didn't show. Not impressed with the bar.The pool area was fine but really should have been wider, Not enough area for all the chairs comfortably spread out. But it was clean and neat. The kids loved the fountain in the kiddie pools. There really should be an overhead walkway to the lazy river between the towers for better access. Was a real pain to get on elevator, cross street, take another elevator up to the pool there.
Rooms were as pictured. Rates were good. Employees at check-in/out were cordial. At best, mediocre is all I can say. I won't say it was terrible, but lotsof areas to repair!
I would really like a manager to reply. I was in 1007 and 603 on 8-29/until 09-01.

  • Liked — location, bellhops
  • Disliked — too much extra`work' to get to where you need to go or get done that should have been easy
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank carolinagirl1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apex, North Carolina
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed September 1, 2008

We stayed four days at this hotel and during that time we had a few issues from the begining of the stay.

1st., the city was doing a beach replenisment, which the hotel failed to notifiy us when we made the reservation. So we spent the week with pipes on the beach, loud trucks and heavy equipment from 6am till at least 10pm everyday, including the weekend and Labor Day. Not a very nice sight when you spent a bunch of money for an ocean front unit.

2nd, the hotel resturant was just so-so. Staff never did get our order right, charged us for things we never received and then charged us for the items wrong on the order.

3rd, while the rooms are nice, the parking is a nightmare with large columns every three spaces and very hard to get even a small car into them. No mirrors in the garage, so be careful coming around the corners. you have no notice another car is coming.

4th, This is a totaly smoke free facility which we liked very much. The only thing is we could not sit on the balcony and watch the ocean. Since everyone smoked on all the balcony's around us and when we called the management. The only response was they will be charged if they are caught. The never stopped anyone, reqardless of home many times we call.

5th, Pool is very small on the beach side as is the hot tubs. Just was overcrowded all the time. Let alone the weekend we stayed there was was too much drinking and smoking in the pool. Again, management had no interest.

So my suggestion would be to use at your own risk.

  • Liked — Nice Room
  • Disliked — Everything Else
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank MrPepper3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Prince Resort

Property: The Prince Resort
Address: 3500 N Ocean Blvd, North Myrtle Beach, SC 29582-1720
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#5 Romantic Hotel in North Myrtle Beach
#5 On the Beach Hotel in North Myrtle Beach
#9 Family Hotel in North Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Prince Resort 3.5*
Number of rooms: 175
Official Description (provided by the hotel):
Comfortable, modern accommodations await you at beautiful Prince Resort, situated at the entrance to The Cherry Grove Pier. Find built-in fun along with easy access to all the excitement of the Grand Strand at your finger tips! You are our top priority here at Prince Resort. Whether you visit the beach for a romantic getaway for two or a large family reunion, let us make your ocean experience the best one, ever! ... more   less 
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Also Known As:
Prince Resort Condos Hotel North Myrtle Beach
Prince Hotel Condos
Prince Hotel North Myrtle Beach

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