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“Stay away!! If your looking for a vacation”
Review of The Prince Resort

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The Prince Resort
Certificate of Excellence
EAST BRUNSWICK, N.J.
Level 4 Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Stay away!! If your looking for a vacation”
Reviewed August 1, 2013

If your looking to get away with the family; stay away from Prince Resorts. Its gross! Plus, the Pier is right on top of the pool. The small pool is sandwiched between the Pier and the parking deck. I left after I entered my room and found the floors weren't mopped and when they sent the cleaning crew back to clean the pieces of toast off the counters; the crew member brushed the crumbs on the floor and said " I don't see anything " I don't like being called a liar. That is the last time we used that Realtor. Which I will be writing a review on them too. Not good, stay away.

Room Tip: Ask the Realtor what is the guarantee, if you don't like the room
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank JAYOBIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach F, Front Office Manager at The Prince Resort, responded to this review, August 4, 2013
Dear JAYOBIE,

Thank you for taking a moment to comment on your recent stay with us, though you did rent the unit you stayed in from an outside realtor as you stated. I do want you to know that unfortunately we are not able to go into those units and ensure that they are at the same standard we push our homeowners to and that the service you were provided is not indicative of what you would have experienced had you rented through the on site rental team. While we do have a smaller pool deck that is oceanfront between tower 1 and the pier, we do have another larger pool deck on the 9th floor of tower 2. That pool deck is slightly bigger and provides amazing views of the beach as well. I hope that you come back and stay with us again in the future so that your family can see that your previous stay is not how it has to be at Prince.

Warmest regards,
Zach Frazier
Front Office Manager
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1,108 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (328)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 1, 2013

My family and I stayed at the Prince Resort in July of 2013 for our family vacation. We thoroughly enjoyed EVERYthing about the resort. The rooms were clean, the staff was friendly, and everything we needed was provided with no hassle. We will definitely stay at the Prince Resort again in the future!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chrissychriss00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach F, Front Office Manager at The Prince Resort, responded to this review, August 4, 2013
Dear Chrissychriss00,

Thank you very much for the review on your recent stay, we are all very pleased to see that you had a great time and that everything about your stay was excellent. We certainly look forward to having the opportunity to host you and yours again for your next trip to the Myrtle Beach area.

Warmest regards,
Zach Frazier
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Easley, South Carolina, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 1, 2013

This is located in one of the better areas around Myrtle Beach. It has a neighborhood feel and you can walk to most places. The rooms we have been very nice and spacious, updated and very clean. The staff has always been professional and knowledgable about the area. The family and I will definately be back!!!

Room Tip: Any room is a good view in my opinion. You can either choose the street/inlet view which is very ni...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach F, Front Office Manager at The Prince Resort, responded to this review, August 4, 2013
Dear Debra M,

Thank you so much for taking the time to post a review on your recent stay with us here at the Prince Resort. I am thrilled to see that you had a fantastic time and that you do plan on returning int he future. We look forward to your continued support and having the chance to be your home away from home.

Warmest regards,

Zach Frazier
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 1, 2013

The room was ok. Well stocked with all the supplies needed. Bed was the hardest I have Ever tried to sleep on. Room service not good at all. We didn't have any at all on day 2 and when I called to ask for someone to come take out the garbage and bring us more towels we got just that. Man came took the trash and handed us a trash bag of towels. Went for 2 more day without a wash cloth. Luckily I brought some from home. Ok location. Pretty quiet here but miles from the attractions in the Myrtle Beach area. Need more elevators in both the parking garage and tower 1.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justmebeinme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach F, Front Office Manager at The Prince Resort, responded to this review, August 4, 2013
Dear Justmebeinme,

Thank you for sharing your comments with us in regards to your recent stay, and let me apologize on behalf of our staff that we weren't able to provide you with adequate towels and wash cloths. I also wanted to say that while our location is more quiet and less rambunctious as the Myrtle Beach area, our front desk can always give our guests directions to wherever they are headed that can cut down travel times by using such highways as Hwy. 31 or less traveled roads. We hope that you do decide to choose the Prince Resort again in the future and give us the chance to show you how great it is here.

Warmest regards,
Zach Frazier
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 31, 2013

We have stayed at the resort for the past few years, love the spacious rooms, location and most of all we love the view from tower 2 but for some reason room service is lacking on this trip. 1st day we got service we didn't request, 2nd day no service was required Day 3 room service needed, called twice before 2pm and at 7pm still no service, called front desk they responded with they will call housekeeping, which I had already done (no answer), called front desk again and was told we would have to wait til the next day for full service, which was not acceptable since we had already took the bed linens off the bed.

Room Tip: tower 2 has perfect ocean front rooms........
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vdrOxonHill_MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach F, Front Office Manager at The Prince Resort, responded to this review, August 1, 2013
Dear vdrOxonHill_MD,

Thank you so much for taking the time to post a review on your stay with us as well as sharing your disappointment. I am very happy that we had the chance to speak before you checked out and got everything straightened out, and that we were able to make up for the issues at hand. As always if there is anything I can do for you do not hesitate to let me know and thank you for choosing the Prince Resort again, and we can not wait to have you back again for your return trip next year.

Warmest regards,
Zach Frazier
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Missouri
Level 4 Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 27, 2013

Loved the location! Incredible view! Hotel staff is very friendly. Beach was really nice and wide when the tide is out. Not overly crowded either.
We stayed in room 902 in tower 1. Plenty of room for a family of 6.Room was nice and clean. However it could have used and HDTV in the living room. The clothes washing machine was awful. It was almost impossible to get balanced and may have been broken. The beds in the second bedroom were fine but the master bedroom's bed was sagging and low to the floor.The hall bathroom lacked shower doors so anytime the kids used the shower the floor would have puddles of water all over and made it dangerous to walk on. We used extra towels to help soak up the water. The kitchen appliances and cabinets were up to date and really nice. the furniture was good as well.
Even with these issues we would stay here again for location, price and the cleanliness of the rooms.

Room Tip: Corner rooms are the best.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank birdsonbat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach F, Front Office Manager at The Prince Resort, responded to this review, July 28, 2013
Dear birdsonbat,

Thank you very much for taking the time to post a review on your stay with us here at the Prince Resort. I am thrilled to see that you enjoyed the fantastic view that our corner view condos provide and that the staff was friendly and welcoming. We look forward to your next stay with us and will be sure to continue pushing our homeowners to upgrade the bedding and all aspects of our unit so that our guests will have an even more enjoyable visit.

Warmest regards,

Zach Frazier
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Mill, South Carolina
Level 6 Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 27, 2013

Prince Resort may be a few dollars more than what I want to spend. After staying one night. I had changed my mind about the price and enjoyed the view. The condo my family enjoy is the "Inlet View room". Only seeing is believing! Plenty of room, swimming pool, game room, and Cherry Grove Pier. I will visit here once or twice a year. Great Job Prince Resort!!!

Room Tip: Try the Inlet View and Ocean View from building 2 of the twin towers. Great View!
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JCII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zach F, Front Office Manager at The Prince Resort, responded to this review, July 29, 2013
Dear JCII,

Thank you so much for taking the time to place a review on your recent visit to Cherry Grove, and your stay with us here at the Prince Resort. We are very happy to see that you had a great time and enjoyed the amazing views that even our non oceanfront rooms offer. We look forward to having you back in the future and are grateful that you chose Prince Resort at the Cherry Grove Pier.

Warmest regards,

Zach Frazier
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Prince Resort

Property: The Prince Resort
Address: 3500 N Ocean Blvd, North Myrtle Beach, SC 29582-1720
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#4 On the Beach Hotel in North Myrtle Beach
#5 Romantic Hotel in North Myrtle Beach
#9 Family Hotel in North Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Prince Resort 3.5*
Number of rooms: 175
Official Description (provided by the hotel):
Comfortable, modern accommodations await you at beautiful Prince Resort, situated at the entrance to The Cherry Grove Pier. Find built-in fun along with easy access to all the excitement of the Grand Strand at your finger tips! You are our top priority here at Prince Resort. Whether you visit the beach for a romantic getaway for two or a large family reunion, let us make your ocean experience the best one, ever! ... more   less 
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Also Known As:
Prince Resort Condos Hotel North Myrtle Beach
Prince Hotel Condos
Prince Hotel North Myrtle Beach

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