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“Filthy rooms had to be mopped before staying!”
1 of 5 bubbles Review of The Ocean Bay Club

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The Ocean Bay Club
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Filthy rooms had to be mopped before staying!”
1 of 5 bubbles Reviewed July 28, 2012

Stayed in room 302.Arrived Sat. July 21st. Had to go out, get mop & floor cleaner ( for our feet were solid black on the bottom) not to mention the buckets of sand still on the floor & sticky soda on the kitchen floor! Showers & tubs still had the hair of previous tenants in them . ( GROSS ). Called Elliott Realty & was told for $50 & move my things out, they would send someone to clean it. ( shouldn't this have been checked before we arrived) . Gets better... Sunday night we were evacuated into the street for an hour for electrical issues. Released to occupy the the building ( everything was fine). Monday evening we were out enjoying the shopping mall only to receive a phone call telling us we had to leave the building with no help in relocating us!!!! We paid around $2600.00 for this unit & was reimbursed only $1825.00. We lost a lot of food & had to cut our vacation short!! What a nightmare vacation! ( we had children 10 &. 4 yrs old .. They were terrified!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kelynn63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElliottRealty, Guest Relations Manager at The Ocean Bay Club, responded to this review, July 30, 2012
Thank you for allowing us the opportunity to respond to your review. The electrical issue that affected Ocean Bay Club during your stay was completely out of control of Elliott Beach Rentals. Not only did our guests have to evacuate the building but every homeowner and guest of other rental agencies had to vacate the property as well. The management team of Elliott Beach Rentals worked overtime to assist our guests with finding other accommodations with some team members even coming in on their day off to help. Our records show that you were agreeable to the refund at the time it was offered to you and that a member of management assisted you with finding other rental agencies as we had no other available properties that would meet your families needs. We are terribly sorry that this incident happened and affected our guests vacations but there is just no way we can foresee something like this happening. It was determined for the safety of everyone involved that it was better to be safe than sorry and vacate all homeowners and renters while the problem was corrected. At present we have not received one other complaint from any of our renters over this incident. Most have expressed gratitude for the way we offered assistance and help in a bad situation. As far as the cleaning issues we apologize but have no record of your call. We never ever charge to send out a cleaning crew to inspect or re-clean a unit. We ask that you please accept our apologies and know that we worked hard to minimize the inconvenience of the situation and help all of our guests affected by it. We are truly sorry that your vacation was cut short as a result of it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
Richmond, VA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 24, 2012

Stayed in unit #908. Unit is in very good condition for its age. Very clean, nice view of ocean, and looks down on outdoor pool. A/C having some trouble, but management/maintenance extremely responsive, and had it fixed super quick. Elevators fast. Be sure to get your luggage to your car the night before you check out, or early the next morning as everyone is trying to use elevators at the same time. Nice exercise room with good variety of equipment. Common areas clean. Nice lazy river. Pools could be bigger, but adequate. I would definitely stay here again.

Room Tip: #908 is nice, and it was extremely quiet during our stay.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank lovespicyfoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitro, West Virginia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 30, 2012

Stayed in room 1403 rented out by Elliot rentals. It was very clean and everything worked great!! Plenty of room for 8 of us, will definitely stay again!!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Edwvu76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kerr lake,nc
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 4, 2012

I have just returned from 810. Everything was beautiful, just as described and spotless. Heads up to the owner and the cleaning staff for making our 5 days great. If you need plenty of space, comfortable beds and a big screen TV with gorgeous views of the ocean, this is the unit for you. I highly recommend this place. The covered parking garage is a plus.

Room Tip: Try to get a end unit. Very private and sunny in the morning and afternoon if you choose a unit loo...
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bopeep48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 8, 2011

4 br, 3 bath wonderful layout - accommodated our family of 8 easily with room to spare. We could have slept 4 more. Everything was clean, except for one frying pan, but people are supposed to clean up the cookware after they use them. A quick wash and this was done. The unit rents through Seaside Vacations, which is awesome because linens are provided and the place is cleaned when you leave. Still there are rules, and if you stay in a condo, you should read them. They don't supply hand towels or beach towels, just washcloths and towels. Bring your own detergent and you can wash your towels & washcloths half way through the week. The only thing I would suggest to improve this unit is to add a flat screen in the 4th bedroom - all the other bedrooms have one. We bought a set of 8 plastic tumblers at Walmart and used these instead of the glasses because I wouldn't let anyone take a glass out on the balcony. We are leaving them here. Very nice condo, well-equipped and we will definitely rent here again. Just read the rules folks and quit complaining. It's within walking distance of EVERYTHING!

Room Tip: 1002 is great! The online photos at Seaside Vacations are spot on. There are 3 queens, 1 double fut...
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe, NC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 5, 2011

CondoLux has terribly disappointed us at the Ocean Bay Club 1209. The room is filthy and in complete dispair. Not only did I have to buy cleaning supplies to clean the kitchen, all the utensils, bathrooms, floors, I also had to buy towels for this 12 person condo since they only gave 9 washcloths and towels with no handtowels nor kitchen towels. Housekeeping claims it's not their problem and customer service doesn't care. Mold greeted us upon arrival, and broken sleeper sofa almost injured 3 of my 4 young children. We have had too many problems to list, so if you're looking for a nice, family vacation, please keep looking because this condo is not worth the money and it will end up costing you a fortune in cleaning supplies.

Room Tip: This building is gross all over - covered in mold, and in complete need of repair.
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  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MysterMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these North Myrtle Beach hotels

Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 17, 2011

This facility needs renovation. This condo in particular needs a lot of repairs. Very dirty & ratty. I was told that all the issues addressed by previous complaints were fixed. They weren’t. I was told that a new dryer had been installed. What they did was replace the old dryer with a used dryer & didn’t check to see if it worked. It didn’t. It took till Thursday to get it fixed. There weren’t enough towels or sheets. The couches & chairs were so dirty you didn’t want to sit on them.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ocean Bay Club

Property: The Ocean Bay Club
Address: 201 S Ocean Blvd, North Myrtle Beach, SC 29582-8202
Location: United States > South Carolina > Coastal South Carolina > North Myrtle Beach
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #34 of 40 Specialty Lodging in North Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Ocean Bay Club 3.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
The Ocean Bay Club Hotel North Myrtle Beach

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