I stayed at totg for 8 nights in a one bedroom deluxe. I could not imagine what the non deluxe room was. lol The room was not bad just very small. The small dining table was in the bedroom. It did include everything you needed.(washer, dryer, dishwasher, nice big bathtub,ect) My problem started when I noticed something crawling on the towels that I just assumed were clean. I think it was lice? Not sure because I have never seen lice. After calling the front desk, someone came up and said it was head bugs and would bring me more towels. Thank god my family had not used these yet! I wanted another room not more dirty towels and went to speak to a manager. The manager stated the bugs were sand fleas and the hotel was full . Well after a lot of hassle, we got to change rooms. The staff acted like this was no big deal. No apologies. No one cared. I thought dirty towels with bugs was a big deal when they were decoratively placed in the bathroom like they were clean. They stored some grocery items while we were waiting on a new room and we never saw those again. Overall we has a good time at this condo. However just know that you have to wash your own towels, dishes, and take out the trash. There is no maid service. I did not know this when booking my room. They have a nice pool area. Both rooms I looked at looked nice. However the 2nd room I stayed in had stains on the floor and the whirlpool tub did not work. Otherwise everything looked clean. I don't think I would stay here again just because of my experience with the staff. Crazy things sometimes happen and managements response can make things either better or worse for the customer. My experience made things worse for me and after reading the reviews on here, I think its a trend at this property. Also they push timeshare presentations on you. They even checked my credit during the presentation, yuck. Just say no to the presentation if you do decide to stay here. I am also still waiting on wyndham to refund me my 100 credit card hold. I hope they do and I do not have to file a complaint.
- Official Description (provided by the hotel):
- Imagine an interior with a touch of stunning art deco design; Ingeniously laid out condominium units in combinations of Studio, 1, 2, and 3 Bedrooms; each with it's own private balcony, offering a spectacular view of the the ocean. Gaze carelessly at the stunning sunrise as you embrace the refreshing ocean breezes. Wireless internet access, full kitchen, and designer furnishings. Fitness Center recently refurbished with state of the art Cybex equipment. Towers on the Grove is the jewel of North Myrtle Beach. Come ready to relax and be pampered. ... more less
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- Also Known As:
- Towers At North Myrtle Beach Hotel North Myrtle Beach