There were definitely some good workers, such as robin, jeanine and shirley that I encounted. There were some questionable ones I believe Kristi ( something similar) and a Kim I believe. Being that I have hilton experience I know what is expected at a hilton property. Before arrival I requested a King size bed which I was already originally booked for 2 queen sized beds non smoking, at arrival they placed me in 2 dbl beds smoking luckily smoking wasnt an issue for us, I asked if a king size was available being that it was me and my husband staying and would rather not sleep in a full size bed. The agent then told me that she did have king size beds available but she had HHonors members checking in that would possibly want these two beds but she didnt know for sure so we could either stay in 2 doubles smoking or move to the same room non smoking... So basically we were denied a King bed because they had some members that already booked for a room type but might change their mind at arrival... So that was very disappointing. After check- in we notice a few ants outside the room door but it was only a few on the first night so it wasnt that big of a deal. The next night we returned from dinner and there were ALOT of ants all over the door knobs falling on us when we opened the room door, we call down to front desk to get maintenance, she then offers to move us to a King bed which was WAYY to late because we were checking out the next morning. My husband was irate. No one told us the pool was not heated even though I called to ask about it, neither did they inform any websites that the fitness center was closed upon booking. I expected better service and customer satisfaction from a hotel that is in an attracion area. But at least the internet worked and the rooms were fairly clean.
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- Also Known As:
- Hampton Inn North Myrtle Beach - Harbourgate Hotel North Myrtle Beach
- North Myrtle Beach Hampton Inn
- Hampton Inn Harbourgate