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DoubleTree by Hilton Hotel and Suites Charleston Airport
Ranked #9 of 58 Hotels in North Charleston
Certificate of Excellence
Jacksonville, Florida
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Best in town”
Reviewed April 19, 2013 via mobile

This is my second stay at this property. The staff goes out of there way to make you feel at home here. Rooms are very well appointed, common areas are very nice. The restaurant has a great menu with a high level of service.
Great value for the cost.
I will stay here next time I'm in town.

Stayed April 2013, traveled on business
Helpful?
Thank Petercrooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree H, Front Office Manager at DoubleTree by Hilton Hotel and Suites Charleston Airport, responded to this review, April 22, 2013
Mr. Crooks,
We deeply appreciate you staying with us at the new DoubleTree by Hilton Hotel & Suites, and taking the time to write a wonderful review about us. Our Food and Beverage department takes a lot of time and training to make sure our food and service is top notch. The next time you are in town staying with us you should try one of the many restaurants that is on Shem Creek.
Sincerely,
Nathan Hamric
Front Office Manager
DoubleTree by Hilton Hotel & Suites
843-518-6200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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865 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Lake Charles
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 17, 2013

This is quite simply a great hotel. The staff has been extremely well selected and trained. From our first greeting by Sherry at the front desk til the moment we left, it could not have been a better experience.
The suite 302 was extraordinarily spacious, with a bath fitting for a Much more expensive hotel.
I am not sure that I can think of anything to improve at this incredible property.

Stay there anytime you visit Charleston. We certainly will.

Room Tip: Suites are incredibly large and luxurious
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  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank tf403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree H, Front Office Manager at DoubleTree by Hilton Hotel and Suites Charleston Airport, responded to this review, April 23, 2013
Thank you so much Lake Charles for the kind review of our new DoubleTree by Hilton Hotel & Suites. Sherry is a great asset to our team, her hard work and dedication is paying off. Our suites do have a lot of space to work or to just relax. The next time that you come to visit Charleston you should go to one of our beaches (Folly Beach or Isle of Palms).

Thanks again,

Nathan Hamric
Front Office Manager
DoubleTree by Hilton Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
phoenix, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 16, 2013

Our experience at the new Inn was wonderful. Enjoyed the open spacious lobby and grounds. Food on the breakfast buffet was very good and reasonably priced. Dinner was also very good...two steps up from normal hotel food....almost gourmet. Helpful and friendly staff. You also are treated to warm delicous cookies upon checkin. Lots of pleasant ammenities. Great beds, pillows , towels, and toiletries. We enjoyed our two night stay at this location in April.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Thomas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree H, Front Office Manager at DoubleTree by Hilton Hotel and Suites Charleston Airport, responded to this review, April 22, 2013
Dear Traveler,
Thanks so much for taking the time to write a review about the new DoubleTree by Hilton Hotel & Suites. The DoubleTree warm walnut and chocolate chip cookie is a big hit with all DoubleTree properties. Our chef does an outstanding job with our food and staff as a whole. The next time you visit Charleston we always recommend a horse drawn carriage tour of downtown Charleston, it is a great way to see Charleston.
Thanks Again,

Nathan Hamric
Front Office Manager
DoubleTree by Hilton Hotel & Suites
843-518-6200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falls Church, Virginia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 9, 2013

Our family of three recently stayed at this brand new Doubletree in the North Charleston area. Opened in mid-January, the hotel has a modern, fresh feel about it. We had a large one-bedroom suite that was wonderfully spacious. The bathroom/dressing area was particularly notable. The staff was friendly and accommodating. The breakfast buffet was excellent and the high-speed (free!) wi-fi connection was actually high-speed. Outdoor pool area had nice fire pit and lounge area. Highest recommendation for this hotel. (Note: lots of restaurants in this area, close to mall, theaters, outlets. Easy 20 minutes max. into historic Charleston -- location was a breeze!)

Room Tip: Rooms overlooking the freeway might be noisy for some. Large suite was well worth the money!
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  • Stayed March 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
1 Thank CTC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree H, General Manager at DoubleTree by Hilton Hotel and Suites Charleston Airport, responded to this review, April 16, 2013
Thank you CTC3 for your kind review of our amenities here at the new DoubleTree by Hilton Charleston Airport Hotel. I am excited to hear you had a satisfactory visit. Complimentary High Speed Internet is an important factor when it comes to selecting a hotel these days and I am happy to hear you found our internet speeds exceeded your expectations. I also thank you for pointing out our convenient access to Downtown Historic Charleston. That is part of what makes The DoubleTree Charleston Airport such a great value. At Doubletree, you are just a short drive from all the activities that Downtown Historic Charleston has to offer but without all the expense associated with staying at a downtown location. We hope you will choose our property again on your next visit to Charleston.


Sincerely,

Michael Estes
DoubleTree by Hilton Charleston Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, Maine
Level Contributor
4 reviews
Reviewed April 9, 2013

Spent 4 lovely nights there! Warm chocolate chip cookie when you check in. I was told the hotel had been open only 10 weeks. It is really modern and new. Bonfire every night on patio with benches to seat around, Lots of outdoor seating by pool and on patio. Great lobby with various areas to sit including a bar, restaurant, fireplace, computers. Beds are comfortable with fluffy pillows. Bathroom had barn style sliding door..really tastefully decorated. Service people were all very friendly and helpful. Pleasantly surprised to find this hotel in among chain hotels and strip malls. Located right by Rte 26 which takes you downtown in 10 minutes. Thank you for the great stay and the a few extra cookies! Didn't get to tell them that our drain was really slow in emptying which left a grimy residue. Tub was always cleaned well by the maid. Highly recommend...enjoy!!

  • Stayed April 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank SandyinYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree H, Front Office Manager at DoubleTree by Hilton Hotel and Suites Charleston Airport, responded to this review, April 24, 2013
We really appreciate the wonderful comments SandyinYork about our new DoubleTree by Hilton Hotel & Suites. The DoubleTree Cookie is a staple of the brand and has been around since the 1980’s. The firepit that is outside by the pool area has been a huge hit for our property. Next time you come to see us in Charleston you should take a horse drawn carriage of downtown.

Thanks Again,

Nathan Hamric
Front Office Manager
DoubleTree by Hilton Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Level Contributor
159 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed April 8, 2013

Management and staff were very accommodating and welcoming. Shuttle service to the airport and car rental was excellent. Room was very state of the art yet warm and inviting. Restaurant was very good with an impressive breakfast buffet. Of course, you can't beat a warm Doubletree chocolate chip cookie upon arrival either.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pharmergreene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree H, Front Office Manager at DoubleTree by Hilton Hotel and Suites Charleston Airport, responded to this review, April 22, 2013
Mr. Greene,
Thanks so much for taking the time to write a review about you stay we us at DoubleTree by Hilton Hotel and Suites. Our staff really understands the value of great customer service skills, and we are glad to see that it is being put to use. The next time you make a trip to Charleston you should check out Jestine’s Kitchen they have a great Brunch! We really appreciate the review you wrote about the DoubleTree by Hilton Hotel and Suites Charleston Airport.
Sincerely,
Nathan Hamric
Front Office Manager
DoubleTree by Hilton Hotel and Suites
843-518-6200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 8, 2013

I spent 3 nights here when a work trip changed unexpectedly. Nathan was extremely friendly and helpful! I had a lot to do online, and both the wifi and the computers in the lobby were super fast. The staff helped me send off several faxes as well as dry cleaning. I also washed cloths in the laundry room.

I ate several dinners and breakfasts and everything was pretty tasty. Lamont was super nice and great at multi-tasking for breakfast

There is not much around the hotel to do or see, but that is common with airport hotels. As always the cookies are delicious.

The only issues is that the hotel is very new and doesn't seem fully staffed yet. There was a very long wait for breakfast, due to the fact there was only one waitress, but I did over hear they are trying to hire servers. Reggie could be friendlier and more knowledgable.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree H, General Manager at DoubleTree by Hilton Hotel and Suites Charleston Airport, responded to this review, April 10, 2013
Thank you Jennifer G for taking the time to review your experience here at the new DoubleTree Charleston Airport Hotel. I appreciate the kind words you have shared about Nathan and Lamont, they are definitely great assets to our operation.

For your next visit here to North Charleston, I might recommend some of the great shopping in the area to include: Northwoods Mall (one block from DoubleTree) or the Tanger Outlet Mall (5 miles from DoubleTree). There are also some great local restaurants that I would be happy to recommend upon your next visit.

I also appreciate your feedback regarding your breakfast experience. I will carefully evaluate that operation and see if there are opportunities where we can improve the speed and efficiency of the breakfast experience. Safe travels!


Sincerely,

Michael Estes
DoubleTree by Hilton Charleston Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel and Suites Charleston Airport

Property: DoubleTree by Hilton Hotel and Suites Charleston Airport
Address: 7401 Northwoods Blvd, North Charleston, SC 29406-4024
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in North Charleston
#6 Family Hotel in North Charleston
#6 Business Hotel in North Charleston
#8 Romantic Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel and Suites Charleston Airport 3*
Number of rooms: 149
Official Description (provided by the hotel):
Whether traveling for business or leisure, DoubleTree Charleston Airport provides stylish accommodations with upgraded amenities. You will be able to relax in one of our 149 beautifully designed and suites. The design cues hail from past and present decades, with a subtle theme focusing on the golden era of aeronautics. Our distinctive guestroom amenities are provided with you in mind! ... more   less 
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Also Known As:
Ramada Charleston Hotel North Charleston
Charleston Ramada

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