We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent property, some problems”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Plus Airport Inn & Suites
Ranked #26 of 58 Hotels in North Charleston
Philadelphia, PA
Level Contributor
888 reviews
485 hotel reviews
common_n_hotel_reviews_1bd8 948 helpful votes
“Decent property, some problems”
Reviewed March 22, 2011

We picked this motel for a family trip to Charleston due to its reasonable price (they had an advance purchase rate of $52) and decent location for area sights. The reviews for this property are clearly mixed, and I definitely witnessed the pros and cons during our stay.

First, the negatives. The staff displays no Southern hospitality or charm -- yet alone anything approaching initiative. For example, we arrived around noon and, given the hotel's proximity to the airport (about 4 miles), we figured we'd check in and leave our luggage in our room. Despite the fact that there were only 3 or 4 cars in the lot (this isn't the kind of place you'd hang around all day), the front desk said check-in was later and they didn't have a room they could give us. When we returned at around 5 pm to check in, we got a room near the elevator, which makes a loud "binging" noise. We asked for a quieter room but, again, they said rooms were already "pre-assigned" and there was nothing they could do. So don't expect a lot of help with anything from the front desk!

The second problem with the hotel is that the sound-proofing is surprisingly poor for a prettty new hotel, and you are at the mercy of your fellow guests for quiet. This hotel attracts a diverse clientele, and some have better manners than others. On our first night, we were tired from travelling and tried to go to bed around 10 pm. The noise from outside our room was incredible. Fortunately, the noisemakers eventually quieted down and we were able to sleep. Just in case, though, I'd bring ear plugs.

The rooms themselves are very nicely furnished for a mid-priced motel. I found the beds comfortable, but I suppose they're slightly harder than most. Two queens instead of doubles makes it more comfortable for families.

Breakfast, while not exactly good, was probably better than average for a free motel breakfast. There were some hot foods if you're willing to eat sausage patties and cheese omlette-like things, and biscuits and gravy. Baked goods were your typical lower-quality-than-you'd-eat-at-home variety. Waffle maker brought out when they feel like it. Good Seattle's Best coffee and quality teas.

Free wireless in the hotel, and there is a small "business center" with a free printer. Small indoor pool, probably more appealing to kids than adults.

Location next to I-26 is convenient. The area around the hotel is completely soul-less (motels and cheap chain restaurants), but safe. If you're unwilling to pay the elevated prices for "charming" locations in Charleston, this is a good alternative.

Bottomline is that I would stay here again on a discounted rate if it were a better deal than staying elsewhere. No reason to "prefer" the hotel, but no reason to avoid it either.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dave's_reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

396 reviews from our community

Traveler rating
    132
    125
    60
    37
    42
See reviews for
170
105
17
54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Gaffney, South Carolina
1 review
Reviewed March 17, 2011

Sent us to an uncleaned room at first, they had forgotten to clean it. Then to a room where there were small black bugs every where. Finally got a decent room. The beds are horribly uncomfortable. You cannot seem to get a clean towel, even down by the pool. The hot breakfast would be nice if they actually weren't out of everything. And, the majority of the hotel staff is rude, unhelpful, and unprofessional!

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SCMOMMYJE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
Reviewed February 21, 2011

One of the few hotels I could find with an indoor pool - the only request my son has when we stay in a hotel. The price was fantastic with having a pool and breakfast. Decent location if you rent a car. North Charleston is not the best neighborhood in the world, but this hotel is in an area with other hotels and restaurants, so it feels safe enough. The deadbolt on our room didnt work so the employee changed us to a room just across the hall and that lock didnt end up working either. The employees fixed the problems extremely quickly and were very friendly. Pool was really warm too which was a great touch for the parents!

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mnctravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
1 review
Reviewed June 12, 2010

We had a King Suite with a Jucuzzi tub and boy was that relaxing... Bed was really comfy! One of the newer hotels in the area... Price was good for quality of the stay. I will be staying there again :0) oh and indoor pool was great!

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LovinYou143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vermont
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 17, 2010

Stayed here during recent visit to charleston. This was an above average hotel for the price. Lobby and rooms were "very clean" which is the most important thing for us. It is located off a busy highway but we had no problem with noise. Acess to interstate was easy. 15 miles to historic charleston. My only negative would be that the bed was a bit too hard for me. My husband had no problem with that. Would definitely recomment this hotel and stay there again

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carolboss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 28, 2009

New property in good condition. Stayed in this hotel during the Christmas weekend for 3 nights. We were ok with the house keeping being not done on the Christmas day. But no house keeping was done on the morning of 26th too. Wi-fi did not work through half of our stay. Staff not very professional. They like to sit around in the lounge and chat when it is not busy. It doesn't look very professional for a business.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stranger371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
1 review
Reviewed November 19, 2009

Overall it was a decent hotel. The beds are very comfortable and the rooms have nice 32" flatscreen TVs. I was with a wheelchair basketball team that was in town for a tournament and we found out it was not wheelchair friendly. I was told there was only 1 handicapped room that has a wheelchair accessible shower in the hotel. The other so called handicapped rooms are very small and wheelchairs can't even get to the bathtub. However, I would recommend this hotel to anyone that isn't in a wheelchair.

  • Stayed November 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TornadoesCoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these North Charleston hotels
0.4 mi away
Country Inn & Suites By Carlson, Charleston North
Country Inn & Suites By Carlson,...
#41 of 58 in North Charleston
244 reviews
0.3 mi away
Hampton Inn Charleston North
Hampton Inn Charleston North
#5 of 58 in North Charleston
531 reviews
0.1 mi away
Hyatt Place North Charleston
Hyatt Place North Charleston
#4 of 58 in North Charleston
687 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
SpringHill Suites Charleston North/Ashley Phosphate
SpringHill Suites Charleston Nor...
#15 of 58 in North Charleston
674 reviews
5.1 mi away
Holiday Inn Express and Suites Charleston Airport and Convention Center
Holiday Inn Express and Suites C...
#1 of 58 in North Charleston
440 reviews
0.2 mi away
Sleep Inn North Charleston
Sleep Inn North Charleston
#32 of 58 in North Charleston
134 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Airport Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Airport Inn & Suites

Property: Best Western Plus Airport Inn & Suites
Address: 2470 Prospect Dr, North Charleston, SC 29406-4433
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Airport Inn & Suites 2.5*
Number of rooms: 1
Official Description (provided by the hotel):
The Best Western Airport Inn and Suites is conveniently located just off Interstate-26 at Exit 209,Ashley Phosphate Road, only six miles away from Charleston International Airport. The Best Western Airport Inn and Suites in North Charleston offers guests many comforts such as free wired and wireless Internet, in room refrigerators and microwaves, 32-inch flat screen LCD television, coffee makers, iron and ironing board and offers different types of rooms and suites to meet your needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Best Western, Expedia, Travelocity, Hotwire, Hotels.com, TripOnline SA, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Plus Airport Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Airport Hotel North Charleston
Best Western Plus Airport Inn And Suites
Best Western North Charleston
North Charleston Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing