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“Great service” 4 of 5 bubbles
Review of Hilton Garden Inn Charleston Airport

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Hilton Garden Inn Charleston Airport
Ranked #5 of 58 Hotels in North Charleston
Certificate of Excellence
GreenLeadersBronze level
NC
Level Contributor
115 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Great service”
4 of 5 bubbles Reviewed May 28, 2012

Stayed recently in their larger "suites" , The modest premium of $ 20 a night offers you a separate sitting room with a sofa and desk. Considering this is Charleston. This place is an excellent value. The hotel is located about 20 minutes from the downtown historic area. That being said, the drive downtown is an easy one and the route is well signed. So while staying "right downtown" is always nice, deciding to stay here is a very rewarding alternative considering the prices of downtown properties. The breakfast here was excellent and serving staff are great. I would certainly return to the North Charleston Hilton Garden Inn.

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shane n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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814 reviews from our community

Traveler rating
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    58
    20
    20
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • French first
  • Any
English first
Seattle, Washington
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed May 28, 2012

Stayed here for a few days and received an excellent service. The room was spacious, clean, quiet and comfortable. The service at the front desk was excellent and the staff was always courteous and helpful with any questions or needs we had. Breakfast was included with our reservation, and it was very good. The breakfast staff was also very polite and friendly. I really enjoyed that they had freshly baked cookies in the lobby every afternoon! Would stay in this hotel again if I'm in the area.

  • Stayed January 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dharma22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton, North Carolina
Level Contributor
167 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed May 24, 2012

Good value with breakfast included! Quiet and clean rooms with comfortable beds. Hallway carpreplies second floor in need of cleaning or replacement. Breakfast staff friendly and focused on customer service. Exellent Breakfast menu.

Location convenient to historic district. Would stay here again

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank knukenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed April 28, 2012

Got in late after driving up from Hilton Head. Young woman at the desk was highly efficient and friendly and the room was nice. I'm another one of those trying to build up the Hilton points for a big free vacation so I'll stay here again but the lack of a free breakfast in this price range is disappointing. As Hilton Gold you do get the breakfast for free though so only a couple more Hilton stays and it won't be an issue. Good internet and chair at the desk was comfortable so that's about all I needed for the night. No bed will be as good as the one at home so I don't expect much but this one had an adjustable firmness (The Garden Sleep System) which was different and seemed to work nicely.

Room Tip: As high as possible and on an end for less noise
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  • Stayed April 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CommOfficer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mt. Pleasant, SC
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed April 24, 2012

Being a HH member, I first tried to book a room at the Embassy Suites Hotel, but since no rooms were available, we booked into the Hilton Garden Inn (right down the street) and also close to the Performing Arts Center and the airport. What a disappointment. The staff was not particularly friendly when we checked in and were busy on the phone for quite some time before they attended to us. The first room we were assigned was freezing cold and the AC was broken, so we asked for another. The second one was adequate, and we were able to monitor the room temperature, so we stayed. Overall, my impression was that the hotel rooms are dated and the furnishings are tired---very unappealing. On the plus side, the bed and linens were good quality, and the room seemed clean. But, for nearly $140/nt and no food included (the cookies were even gone when we got there), I expected something better. This hotel ranked significantly below any Hampton Inn I've stayed in and, other than for the bedding, did not meet my expectations for a Hilton product.

  • Stayed April 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SCCarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
1 review
4 of 5 bubbles Reviewed April 23, 2012

I am a HH member, so, I go where I get points. Been to many HGI's and this one is about par with the others. Has a nice boardwalk over to the peforming arts center and arena so, if you're trying to be close to there you cannot get much better. Overall it's a nice place and I would stay there again if I was looking to be in that area.

Room Tip: You get what you pay for.
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mediumb11c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed April 17, 2012

Stayed there 2 nights to visit my son at The Citadel. It was during local Prom Weekend and the hotel had rented a bunch of rooms out to teens. Needless to say the place was full of routy extremely drunk teens that ran around screaming all night both nights. The hotel did not seem to care. I was met with defensevness when I complained.

Room Tip: Stay somewhere else
See more room tips
Stayed April 2012, traveled with family
Helpful?
2 Thank carolinatexan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Charleston Airport

Property: Hilton Garden Inn Charleston Airport
Address: 5265 International Blvd, North Charleston, SC 29418-6920
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in North Charleston
#4 Green Hotel in North Charleston
#9 Family Hotel in North Charleston
#14 Romantic Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Charleston Airport 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Garden Inn Charleston Airport Hotel North Charleston
Hilton Garden Inn North Charleston
Hilton North Charleston
North Charleston Hilton

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