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Fairfield Inn & Suites Charleston North/University Area
Ranked #21 of 58 Hotels in North Charleston
Certificate of Excellence
Gallipolis, Ohio
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Girls Weekend”
Reviewed April 23, 2014

The hotel was imaculate, breakfast was really good. Had a waffle maker in the shape of South Carolina, how neat. All the staff were just so nice and very helpful. Nice safe quiet area, close to a couple of restuarants that was in adjacent parking lots so if you wanted to walk you could. We were going into historic Charleston each day and it couldn't have been easier to get there via I 95. It is not from from the Tangier Outlets which was just down the interstate but we really liked the area we were because it wasn't a congested exit.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lcarney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, Manager at Fairfield Inn & Suites Charleston North/University Area, responded to this review, April 24, 2014
Dear lcarney,

Thank you so much for the raving review! We are so happy to hear that you had a fabulous girls weekend and were able to enjoy all of the great amenities the Fairfield Inn & Suites by Marriott Charleston North/Univ. Area has to offer! We hope to welcome you back for your next Charleston trip. Until then, take care!

Yours in hospitality,

Katie Register
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
    100
    59
    26
    4
    5
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
North Charleston, South Carolina
Level 6 Contributor
202 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed April 17, 2014

this place is located very close to CSU -Charleston Southern University. If you like Dunkin Donuts-they are just opposite.
They have Atlanta bread company very close to the same shopping complex. This is amazing. Good location for multiple things.
Staff are extremely great. To get the nice location please reach out to Jennifer Madison -she is awesome and she can get good discounted rate for your corporation also. Nice people are Anne in the breakfast room-she is highly enthusiastic about her job. Lauren in the front desk -she always picks the call -award winning Fairfield inn by Marriott- This is amazing. Please take a moment and visit and check out -they really mean business.

Room Tip: Rooms on the South side are quieter and less sunny. Please reach out to Jennifer Madison -Sales mana...
See more room tips
  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saisriorl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, Manager at Fairfield Inn & Suites Charleston North/University Area, responded to this review, April 24, 2014
Dear saisriorl,

Thank you very much for the wonderful review! I will make sure to pass on your kind words to our staff for a job well done. You have been a pleasure to do business with and we appreciate you reaching out to other travelers on Trip Advisor. We hope to see you soon!

Yours in hospitality,

Katie Register
Sales Manager
Katie.Register@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moorhead, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 16, 2014

The Fairfield Inn in Goose Creek was such a pleasant surprise after a long day in the car. The young woman at the desk was helpful and friendly, the beds were so comfortable, everything is fresh and new, and best of all, there's a free happy hour around the six o'clock hour. We sat on comfy couches and had a glass of wine to unwind after a tiring car ride. Breakfast was good and everyone we encountered was so very nice and helpful; shows good training from management.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ann m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, Manager at Fairfield Inn & Suites Charleston North/University Area, responded to this review, April 24, 2014
Dear Ann M,

Thank you very much for the raving review! We are so happy that you enjoyed staying at the Fairfield Inn & Suites by Marriott Charleston North/Univ. Area after a long day of traveling. Our amenities are a sure way to recharge after a tiring day. Thanks for sharing your experience with other travelers, and we hope to welcome you back soon. Until then, take care!

Yours in hospitality,

Katie Register
Sales Manager
Katie.Register@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 23, 2014

Stayed 3 nights while visiting my son who is stationed at Goose Creek. Great location, convenient to some great restaurants, shopping and easy access from the highway. Rooms were a nice layout and clean. Like most hotels I wish they would reconsider moving the towel rack from above the toilet but that's the only flaw in the room I could find. Enjoyed breakfast and coffee in the morning. I did not find the warm southern hospitality that I usually feel when staying in the Charleston area from the lobby staff. They did not greet us as we came through the lobby. The hotel lost power the first night we checked in for over an hour and nobody came to check on us, offer flashlights, call to explain what was going on, nothing. We left the hotel for dinner a few minutes after the power came on and the front desk clerk did not even apologize for the inconvenience. Overall our stay was nice, and for location and the room design we would stay again. Hopefully we receive a warmer welcome next time.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin T, Manager at Fairfield Inn & Suites Charleston North/University Area, responded to this review, February 24, 2014
Dear Cathiedoherty,

I hope all is well for you today! Thank you so much for sharing your thoughtful review with us as well as other travelers on Trip Advisor!

Our staff takes great pride in maintaining and beautifying our hotel, but I am sincerely sorry to hear that you felt our customer service was lacking. We are 100% commited to customer service excellence, and I will make sure that this is reiterated with our staff.

I apologize for the inconvenience with the power outage. Our beautiful city is not equipped for the weather we had during your stay, and with ice being so heavy, there were a lot of power lines down all over the city. Our guest's comfort and safety is a top priority, and this is not a recurring theme.

We hope that you will decide to return in the future so we can show you our commitment to 100% complete guest satisfaction! Thank you for choosing the Fairfield Inn & Suites by Marriott Charleston North/University.

Yours In Hospitality,

Erin Thomson
Sales Manager
erin.thomson@marriott.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 4 Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 29, 2013

The stay here was great! The rooms were clean, breakfast was good, and the staff was friendly. It was also in a good location. Not to far from the highway. I would definitely stay here again and would recommend it.

Stayed May 2013, traveled with family
Helpful?
Thank Dyan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin T, Manager at Fairfield Inn & Suites Charleston North/University Area, responded to this review, January 6, 2014
Dear Dyan G,

Thank you for taking the time to share your great experience with other travelers on Trip Advisor! We hope all is well in Texas!

We are so happy to hear that you were able to experience our wonderful amenities as well as our 100% commitment to guest service while staying with us.

We look forward to welcoming you back soon! Thank you for choosing the Fairfield Inn & Suites by Marriott Charleston North/University Area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Florida
1 review
Reviewed December 22, 2013

We have stayed twice and both times were excellent in every way. Very clean, spacious and comfortable rooms and very quiet. The location is wonderful for a relaxing stay and convenient to all that Charleston has to offer without being in a conjested area. The staff is the best and make you feel very welcome and at home. We were there during Thanksgiving to be with our grandson who is at the Naval Training Center and his family; and the staff went out of their way to make sure our visit and family time was extra enjoyable. When we went back near Christmas, Lauren at the front desk remembered us and gave us the same room. I have never written a review on a hotel, but I felt this one was so great that it deserved recognition.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 44PatL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin T, Manager at Fairfield Inn & Suites Charleston North/University Area, responded to this review, December 30, 2013
Dear 44PatL,

Hope all is well in Florida! Thank you so much for taking the time to write such a glowing review on Trip Advisor.

Customer service is our top priority, and employees like Lauren are able to show our guests exactly what true "Southern Hospitality" is really all about!

We appreciate your continued loyalty, and we look forward to welcoming you back to the Fairfield Inn & Suites by Marriott Charleston North/University Area soon. Until then, Happy New Year!

Yours In Hospitality,

Erin Thomson
Sales Manager
erin.thomson@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Charleston North/University Area

Property: Fairfield Inn & Suites Charleston North/University Area
Address: 2600 Elms Center Rd, North Charleston, SC 29406-9327
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in North Charleston
#21 Business Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Charleston North/University Area 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Charleston North / Elms Center
Fairfield Inn & Suites Charleston North / Elms Hotel North Charleston
Fairfield Inn North Charleston
Fairfield North Charleston
North Charleston Fairfield Inn

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