I Attended a Family Reunion July 12-13th, 2013 in Charleston. The Banquet was held at the Crown Plaza on the July 12, 2013. The Food Was Cold, and Beverage was warm. The waiter staff was lack of and very rude. Unprofessional is not even a word I can say. It should have been accommodation for at least 140 people. Family members was coming in without seating. Needless to say family members show roaches crawling on the banquet floor and staff was dropping plates the two that was serving.
The Family Reunion also held a Ice Cream Social July 13th and needless to say we also had a problem that night as well of refusing to serve more ice cream. Family requested bowl and also stated they would go out and purchase more ice cream Crown Plaza refuse to give bowls.
If this is the service that is offered to customers in which is traveling from different states to come and enjoy a family gathering we as customer will never spend money with you again in life. This experience has left a very bad taste in my mouth for the Crown Plaza, Charleston, SC. This service that you provided I wouldn't give to my worst enemy.
This will be the worst family reunion I every attended. Thanks for spoiling a moment that would never be get back a first impression is a lasting one and in my book you are no then a 1 star hotel.
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel is North Charleston's only 4-Diamond Hotel. Experience genuine southern hospitality in a chic environment with services to pamper your stay. The Crowne Plaza(R) hotel in North Charleston is conveniently located near Boeing, the Charleston International Airport (CHS) and across from the Convention Center and Performing Arts Center. Enjoy shopping at the adjacent Tanger Outlet Mall, or visit historic downtown Charleston just 15 minutes away. The Crowne Plaza hotel is convenient to I-26 and I-526, making it easy to take in the lush landscape of the Charleston Plantations or visit one of South Carolina's finest beaches; Folly Beach, Isle of Palms or Sullivan's Island. Whether putting for par on the world-renowned golf courses in Charleston, or fishing and sailing, unforgettable experiences await every guest. The Crowne Plaza welcomes you to experience the ambiance of our upscale, modern lobby bar and lounge, offering comfortable conversation areas and a 52" HDTV. Mingle over to our outdoor patio and pool and be sure to visit our Sweetgrass Restaurant. ... more less
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- Also Known As:
- Crowne Plaza Charleston Airport Hotel North Charleston