We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Lot of Changes That Are Not Good” 2 of 5 bubbles
Review of Hampton Inn & Suites North Charleston-University Blvd

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hampton Inn & Suites North Charleston-University Blvd
Ranked #5 of 59 Hotels in North Charleston
Certificate of Excellence
North Myrtle Beach, South Carolina
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Lot of Changes That Are Not Good”
2 of 5 bubbles Reviewed October 14, 2012

I have stayed at this hotel many times but the last two months it has gone down hill. Rooms are not as clean, slow internet service, front desk clerks really do not care and the General Manager totaly ignored returning my call. The phone service inside the hotel is bad from a mobile. You ahce to go outside to call. I also experience a problem with front desk personel and the Hotel Manager. I had bought a new computer mouse the few days that I had stay there. When I left I forgot to pack it.I was told they did not find one in the room. Other words someone stole it. My fault, my mistake, but I called the hotel the next day and it took days for some one to return my call. I asked the General Manager to return my call several times and he did not do it. I even went by and talked to him and he had all kind of excuses for not returning my call. He simply just did not return it. No excuse for a General Manager at a hotel. They need to relly make some improvements.

Room Tip: Be careful what you leave in your room.
See more room tips
  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank eastcoacpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atrain8green, Manager at Hampton Inn & Suites North Charleston-University Blvd, responded to this review, October 16, 2012
We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We clearly missed the mark this time. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and I’ve addressed your comment with the team. I regret that we couldn’t find your computer mouse and I apologize for the delay in returning your call. I will be in contact with you shortly and hope to make things right. We value your feedback and apologize for the inconveniences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

456 reviews from our community

Traveler rating
    312
    106
    23
    8
    7
See reviews for
184
130
21
88
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 12, 2012 via mobile

My husband and I stayed at the Hampton North for a three day weekend getaway and it was exactly what we were looking for. The drive into Charleston Historic section was reasonable (about 15 minutes) and we did it twice a day (one for sightseeing and later for dinner). We did eat at a nearby restaurant the first night since we were tired and ask the night clerk for driving directions for a restaurant we found on line. He was very helpful and even gave us a coupon for a free appetizer which we appreciated! The room was very comfortable and clean which is what we have come to expect from Hampton Inns. The breakfast was convenient and had different choices the three days we stayed. The breakfast area is very large and we never had any trouble finding a table which is usually a problem with other hotels that offer breakfast. The hotel was very quiet and we did not have any problems sleeping even though we were there for the weekend. Everything worked well in the room with the exception of the refrigerator (it did not get cold) so we just informed the desk upon leaving so that it could be fixed for the next guest. If we were ever in the area again, I would not hesitate staying at this hotel.

Stayed September 2012, traveled as a couple
Helpful?
Thank PatriciaW34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
york, pa
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed October 10, 2012

The room was nice and clean and quiet. Breakfast was the typical Hampton breakfast. The night desk clerk was nice and helpful. My issue was with the lady at the desk in the morning. This hotel has a lot of rooms and only 2 luggage carts. Well, my boyfriend went down to see if he could wrangle up a cart. He was standing in the lobby waiting for a cart and the front desk clerk just ignored him! Now, I realize it wasn't the clerks fault that there were luggage cart hogs (the carts were missing for at least 2 hours! Come on people! Don't hold the carts in your room so that they are there when you need them! Geesh), but the clerk could have at least asked him if he needed anything. We weren't given a USA Today, and so he asked the same morning front desk clerk if there were any extras and she curtly said "no" and basically dismissed us. We used a coupon and saved money on the stay, but the woman basically ruined a nice stay.

Room Tip: We chose the top floor.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kkitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Hill, SC
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 1, 2012

A great Hampton Inn, as usual. The room was very nice; the bed was comfy; and the breakfast was filling! The staff was very nice, and they helped me several times to get a billing error straight before I checked out. I stay at Hampton inns all over, and this one was really great. The bathroom was nice and spacious, and I love the free wifi!

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank amyj75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, NC
Level Contributor
651 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 bubbles Reviewed September 25, 2012

This hotel is exactly why I stay at Hampton/Hilton properties as much as possible. Particularly the newer construction Hampton's. This hotel was clean and well kept. The downstairs lobby area is inviting and large. We only stayed one night and I did not use any of the amenities. The bed was a little softer than most other Hampton's I have stayed in but not too soft. If I were going into Chas. everyday, I'd stay downtown or in Mt. Pleasant but it was not a bad drive and the airport and Charleston Southern are very close. I didn't see a lot of dining options beyond chains and fast food. The fridge worked well, a problem I have run into lately at other properties, but there was no small freezer which I use for re-freezing our cooler blue ice. I prefer a low floor and that is on my profile and I'm a Gold member but I ended up on the 5th. Not the end of the world. We got a great rate due to participating in a local 17/18U baseball tournament. Bottom line, I would stay again.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 2BEis2SKI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmb71, Director of Sales at Hampton Inn & Suites North Charleston-University Blvd, responded to this review, September 26, 2012
Thank you for sharing your comments about your very recent stay here with us. We appreciate your business and we're glad that you choose to stay here with us. Our hotel here is the newest Hampton Brand hotel in the greater Charleston area and our convenient location to Historic Downtown Charleston allows us to be a great value, especially to our many loyal Hampton brand clients that keep coming back to us time after time. The immediate area here is somewhat limited in the mid to upscale dining options, however, we are about 3 miles from all sorts of casual dining restaurants...almost too many to count. And many of them do provide us with discount coupons to give out to our clients. So the next time you stay with us, please be sure to ask for them at the front desk. Thank you once again for your comments and for choosing Hampton Inn & Suites. We love having you here! Hope to see you again soon...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 14, 2012

This is a great hotel. When you walk in you see this expanisve area -- very beautiful. The room was very clean and the front desk people couldn't be nicer. The Director Tom B. is the best. He has a very welcoming and fun personality. The complimentary breakfast was great too. We would stayhere again.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ETM06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmb71, Director of Sales at Hampton Inn & Suites North Charleston-University Blvd, responded to this review, September 26, 2012
Thank you for your very kind words and for sharing your experience here with us on TripAdvisor. We greatly appreciate your business and that you chose to stay here with us while visiting the Charleston area. We do have a lot fun working here and in doing so we also get to meet so many wonderful people too. No doubt, just like you...so thank you for sharing your experience here with us and with the many others that will read about your stay as well. Come back and see us again soon...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed September 8, 2012

I've stayed in many Hampton Inns, but this was my first time at this one. The room was almost perfect, as was the temperature and bathroom. Breakfast was great. The only complaint is that the walls were thinner than I would have expected at a Hampton Inn, as I was able to hear conversation in the room next to mine.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Aunt23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmb71, Director of Sales at Hampton Inn & Suites North Charleston-University Blvd, responded to this review, September 26, 2012
Thank you very much for taking the time to share your comments about your very recent stay here with us. We do strive for perfection here and being almost perfect helps us to know that we need to sharpen our skills every day. I too travel a bit and when we stay overnight, there are times when we hear our neighbors in the next room and maybe they hear us as well…hopefully, because we're having way too much fun being away from home. So please do accept our sincere apology if this may have caused you any inconvenience during your stay. We hope that we will see you again the next time you come back to visit Charleston. Thank you again for sharing your experience here with us...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these North Charleston hotels
1.0 mi away
Wingate by Wyndham Charleston University Boulevard
Wingate by Wyndham Charleston Un...
#11 of 59 in North Charleston
4.5 of 5 bubbles 1,385 reviews
3.0 mi away
Hyatt Place North Charleston
Hyatt Place North Charleston
#6 of 59 in North Charleston
4.5 of 5 bubbles 578 reviews
2.7 mi away
Hampton Inn Charleston North
Hampton Inn Charleston North
#7 of 59 in North Charleston
4.5 of 5 bubbles 437 reviews
Show Prices
Show Prices
Show Prices
7.9 mi away
Holiday Inn Express and Suites Charleston Airport and Convention Center
Holiday Inn Express and Suites C...
#1 of 59 in North Charleston
4.5 of 5 bubbles 389 reviews
0.2 mi away
Fairfield Inn & Suites Charleston North/University Area
Fairfield Inn & Suites Charlesto...
#21 of 59 in North Charleston
4.0 of 5 bubbles 173 reviews
7.6 mi away
Hilton Garden Inn Charleston Airport
Hilton Garden Inn Charleston Air...
#2 of 59 in North Charleston
4.5 of 5 bubbles 768 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites North Charleston-University Blvd? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites North Charleston-University Blvd

Property: Hampton Inn & Suites North Charleston-University Blvd
Address: 2688 Fernwood Dr, North Charleston, SC 29406-9052
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in North Charleston
#8 Family Hotel in North Charleston
#12 Business Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites North Charleston-University Blvd 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
The Hampton Inn & Suites North Charleston-University Blvd. hotel is located near Charleston Southern University and Trident Medical Center. Our hotel is convenient to local businesses such as Boeing, Force Protection, DuPont, and Joint Base Charleston - Air Force Base. Wake up to a free hot breakfast before venturing out in Charleston. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Odigeo and Travelocity so you can book your Hampton Inn & Suites North Charleston-University Blvd reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites North Charleston-University Blvd
Hampton Inn & Suites North Charleston-University Blvd Hotel North Charleston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing