This hotel is definitely up on the looks side but other then that I've been to places with better customer service. I called three time to check my reservation, ask question, and for info every time I was put on hold for a good 2-3 minutes. Never had this happen to me before at other hotels. Check-in was unnecessary annoying. The lady was nice as can be but didn't work well under pressure or something. She was complaining, sweating, and breaking apart right in front of me just because of the numerous phone calls. The other staff were pleasant and respectful too. The inside is beautifully furnished and design. However, the swimming pool had a broken hand rail almost fell because of it and for some reason the pool room is very humid some 80 degrees. The breakfast was nice but the staff are not really good at refilling the items or helping the check out desk at this particular part of the day. If you stay at this Hyatt just hope and pray nothing goes wrong because the staff are not very knowledgeable or helpful.
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- Also Known As:
- Hyatt Place North Charleston Hotel North Charleston