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Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention
Ranked #13 of 59 Hotels in North Charleston
Certificate of Excellence
Reviewed July 9, 2012

We booked our room thru an online service and reserved a smoking room. When we arrived to check in we were given a non-smoking room (there are only four smoking rooms in the hotel and they were all booked) which was not a big deal except for the fact that the gentleman checking us in kept expressing the fact that we had ordered a non-smoking room when we booked (I checked our email confirmation later and the confirmation was for smoking). The morning breakfast is good but you need to allow plenty of time as they lines get long fast. The evening happy hour was an unexpected benefit, the bartender was fun and very easy to get along with. The food on the buffet goes fast so get there early if you are counting on it getting you by until dinner. Room was clean and everything was in working order. We went to the pool intending to take a swim but found it to be very crowded, it's a very small pool for the size of the hotel, and the water in the pool was very cloudy looking. The most frustrating part of the trip was checking out. We were looking for a cart to carry our bags and the hotel seemed to have lost track of all but one of them. The gentleman helping us look told us that is a common occurrance, the morning before they had no carts at all, apparently people take them to their rooms and keep them! After a wait we decided to just make multiple trips and carried everything out on our own. Overall, its in a good location and its clean, would probably stay there again.

  • Stayed: July 2012, traveled as a couple
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Thank etsumom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 13, 2012

Thanks for your comments and for staying with us! Sorry we didn't exceed your expectations - there's nothing we dislike more then being considered average. I have passed your feedback on to our entire team and hope you will give us another opportunity to serve you in the future.

All best wishes, Peter

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1,148 - 1,154 of 1,282 reviews

Reviewed July 8, 2012

Getting a king suite for under $100 was a steal, the bed was very comfortable and the suite was very clean. Check-in was pleasant and the shuttle driver was great, because I was his only passenger he showed me some sites when he picked me up in Historic Charleston and stopped so I could get pictures. He also had great restaurant recommendations! I highly recommend this hotel if you're looking to see Charleston without breaking the bank.

  • Stayed: July 2012, traveled solo
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Review collected in partnership with Easytobook.com
Thank Joseph T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

We are delighted you enjoyed your visit with us, thanks for your comments! Our shuttle drivers always get great compliments - we will be sure to pass yours on. Come back and visit soon!

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Reviewed June 26, 2012

Had the honor of staying at this hotel for a conference and I truly enjoyed the experience. The team of employees at this hotel go out of their way to make sure your stay is enjoyable. We took the shuttle down to Market most evenings and our shuttle driver Chuck took great care of us! The conference center team was just as helpful and everything went off without a hitch. I would definitely recommend this hotel for a conference. If I was traveling for pleasure I'd probably choose to stay closer to downtown.

  • Stayed: June 2012, traveled on business
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Thank Melinda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this reviewResponded June 2, 2017

Thank you for your feedback!

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Reviewed June 12, 2012

This hotel is clean and very well maintained. The breakfast is great and the staff was very helpful. It even has an indoor waterfall.....

Room Tip: Room 704 rocks.
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  • Stayed: June 2012, traveled on business
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2  Thank uspsdoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbNChas, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this reviewResponded June 14, 2012

We're delighted you enjoyed your stay with us! Thanks for your kind comments.

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Reviewed June 11, 2012

This ES is next to the convention center and easy walking distance to a number of restaurants/outlet malls. Reasonably priced and a very well maintained hotel. Only 10 minutes from downtown Charleston.

  • Stayed: June 2012, traveled with family
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Thank BengalNut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbNChas, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this reviewResponded June 14, 2012

We are glad you enjoyed your recent visit with us. Thanks for your very kind comments! Our breakfast team rocks and we've shared your review with Emily and Chef Broderick. Come back and visit soon - we are replacing all of the upholstered furniture in our suites in July.

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Reviewed June 4, 2012

This is a nice hotel in a nice location. As other reviewers have said the furniture is a bit dated but it is very clean and the rooms are huge. There is a great cooked to order breakfast. The cook is smilling and singing as he cooks your omelet. The wait staff is wonderful. Emily is truly one of the best we have had anywhere. She is friendly and smiling and truly makes it a good morning! Check in and check out were easy. You are within 10-15 miles of Mt. Pleasant, Folly Beach, Isle of Plams or downtown. Close to the INterstate, just jump on and you will be there shortly. Convention center is attached but they had police on duty to keep the parking clear. We will definately stay again.

  • Stayed: June 2012, traveled with family
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Thank Vickie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbNChas, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this reviewResponded June 14, 2012

Thanks for your kind comments! We've shared them with our breakfast team....they rock. Both Emily and Chef Broderick were delighted to be recognized. Come back and visit soon - we are replacing all of our upholstered furniture in our suites in July.

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Reviewed May 30, 2012

The Embassy Suites at N. Charleston offered the usual good service we have come to expect at an E.S. The cost was significantly less in N. Charleston than the E. S. downtown location. Driving to the downtown area was quick and easy. We will stay there again on our next trip into "The Holy City". Don't pay the extra fee for wi fi in your room. It is free in the "happy hour" section - just ask for the "code". All employees were friendly and helpful, especially the lady bartender who recommended restaurants and sites to visit.

Room Tip: Corner room was very quiet.
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  • Stayed: May 2012, traveled with family
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Thank jjudymac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbNChas, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this reviewResponded June 2, 2012

Thanks for your very kind comments! We're glad you enjoyed your visit to the "Holy City" and our hotel. Please come back and visit soon.

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Additional Information about Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention

Address: 5055 International Blvd, North Charleston, SC 29418-5963
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in North Charleston
#16 Family Hotel in North Charleston
#21 Romantic Hotel in North Charleston
Price Range: $142 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention 3.5*
Number of rooms: 255
Official Description (provided by the hotel):
Enjoy a convenient location at Embassy Suites by Hilton Charleston Airport Hotel & Convention Center. Take the complimentary shuttle to Charleston International Airport just two miles away and walk to over 30 restaurants in the local neighborhood. Our Charleston, SC hotel is adjacent to the Charleston Area Convention Center and the Performing Arts Center and the Coliseum, ideal for attending an event at these venues. Just 10 minutes from Downtown Charleston, recently ranked the No. 1 City in the World by Travel + Leisure ... more   less 
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Also Known As:
Embassy Suites Airport/ Hotel North Charleston
Embassy Suites North Charleston
North Charleston Embassy Suites

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