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Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention
Ranked #14 of 59 Hotels in North Charleston
Certificate of Excellence
Wappingers Falls, New York
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Well Done”
Reviewed November 27, 2011

Me and my folks were in town for a wedding and stayed over for the Thanksgiving day holiday weekend.
Positives:
-Friendly, Professional Staff.
- Location, not far from airport, and across the street from the Tanger Outlets and other stores.
- Full Breakfast included.
- Gym was good enough to get a nice cardio workout.
negatives:
Rooms a tad bit dated.
As mentioned before, the lines for breakfast are insane.
Dinner menu seems extremely overpriced.
Recommendations: Stay in a corner room for more privacy and not alot of noise

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 14beacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review, June 2, 2017
Thank you for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,214 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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English first
Boston, Massachusetts
Level 6 Contributor
88 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed November 14, 2011

Three night stay at this hotel was OK. Some noise issues with the youg children screaming in the middle of night. Furniture and interior was dated but clean. Rust mark under toilet and stain on vanity was detracting.
Hotel staff was pleasant but breakfast was poor. Expected much better stay from Hilton. shuttle was good but it had limited range.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UpperCapeResident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbNChas, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review, November 17, 2011
Thanks for your feedback - it's appreciated. It is always our goal to exceed expectations at every opportunity - so we are disappointed we did not WOW you during your visit. We hope you will give us another opportunity to do so. We will share your comments with the team, and we are thankful for your 4 star rating.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
Reviewed October 27, 2011

We stayed at the Embassy Suites for the Snooze before you cruise promotion. The hotel was clean and the staff was very friendly. It is convenient to the Tanger Outlets and lots of food choices. There is a free shuttle that will pick you up from the airport and take to you to the cruise port.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3LovetoTravel4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review, June 2, 2017
Thank you for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 4 Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 23, 2011

I brought my family with me while on business in Charleston and they loved the Embassy Suites. The hotel is new, clean, well maintained and convenient. The Tanger Outlets being just across the street was icing on the cake. We will stay here again. Free parking was convenient.

Internet was $10 per day and you have to pay per device, this is my only complaint. When you are paying almost $200 per night for the room the (super slow) internet connection they offer should be free.

Room Tip: The view from the top floors is spectacular. You can see the wire suspension bridge and many other s...
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anthonykirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review, June 2, 2017
Thank you for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Level 5 Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 17, 2011

No complaints about the room or hotel itself, everything was fine there.

Staff did not inform me when I received a fax, which was frustrating. Also, through my Hilton Honors benefits, I was supposed to have bottles of water in my room and a snack. When I saw they weren't there, I called the front desk. They argued with me about what I was supposed to get and then said they would look into it. Never heard anything else. Meanwhile, i contacted Hilton and they told me I was correct. Basically, at this hotel they won't go out of their way to make your stay easier.

Also, breakfast was disappointing-- omelette station with a long line, yogurt, fruit. The Hampton Inn nearby does a better job all around.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AttorneyOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbNChas, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review, October 18, 2011
Thanks for your feedback! We appreciate you taking the time to respond about your recent stay. We are truly sorry we didn't exceed your expectations - please accept our apology. I'll share your concerns with the staff this week. We normally get very positive reviews from our Hilton Honors guests - so please know we take your experience seriously. I hope you will give us another opportunity in the future to serve. Best regards. Peter Steketee
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Level 4 Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 19, 2011

The Embassy Suites located at the Convention Center is Wonderful. The free breakfast and
afternoon manager's reception every day was great. The staff really make you feel welcome from the moment you hit the lobby. We had a wonderful trip shopping and
dinning out in Charleston. We are looking foward to our next weekend get away.

Room Tip: The outlet is right across the street
See more room tips
  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carol5029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbNChas, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review, September 27, 2011
Thanks so much for your very kind comments! We are delighted you enjoyed the hotel and our exceptional team. We hope you return soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, Virginia
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 12, 2011

The Embassy Suites Hotel has a free breakfast and a free manager's reception every day. It was great to be able to eat a good breakfast before our meetings. The rooms were nice with a sitting room and a bedroom with a TV in each room. There was a paid shuttle to downtown Charleston.

  • Stayed July 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank jjuicy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review, June 2, 2017
Thank you for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention

Property: Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention
Address: 5055 International Blvd, North Charleston, SC 29418-5963
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in North Charleston
#20 Family Hotel in North Charleston
#21 Romantic Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention 3.5*
Number of rooms: 255
Official Description (provided by the hotel):
Enjoy a convenient location at Embassy Suites by Hilton Charleston Airport Hotel & Convention Center. Take the complimentary shuttle to Charleston International Airport just two miles away and walk to over 30 restaurants in the local neighborhood. Our Charleston, SC hotel is adjacent to the Charleston Area Convention Center and the Performing Arts Center and the Coliseum, ideal for attending an event at these venues. Just 10 minutes from Downtown Charleston, recently ranked the No. 1 City in the World by Travel + Leisure ... more   less 
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Also Known As:
Embassy Suites Airport/ Hotel North Charleston
Embassy Suites North Charleston
North Charleston Embassy Suites

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