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“Per friendly and very accommodating!”
Review of Aloft Charleston

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Aloft Charleston
Ranked #34 of 58 Hotels in North Charleston
Level 4 Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Per friendly and very accommodating!”
Reviewed September 3, 2013 via mobile

I absolutely love pet friendly hotels and the Aloft was very accommodating - they even allowed us to have our two medium breed dogs out by the pool table with us, and even brought us a water bowl! Great service - had to change our reservation several times and everything went smoothly.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kward01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven S, General Manager at Aloft Charleston, responded to this review, September 10, 2013
Thanks for the fantastic Review! We are glad you enjoyed your stay with your dogs! We pride ourselves on providing great service, and your feedback is important. Thanks again... we look forward to you zipping on your next trip to Charleston !
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524 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Brunswick, GA
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 18, 2013

I loved the showers that were designed for tall guests, the room doors which had peepholes designed for shorter guests, the retro idea of filled dispensers in the showers (instead of small disposable bottles of shampoo and soap), and the shades which do not collect dust the way that curtains do. My favorite thing was the Re:fuel eatery: great selection of items, reasonably priced, easily accessed, and a perk of staying at a great hotel.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank FLgirl51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy_Poe, Starwood Hotels at Aloft Charleston, responded to this review, August 23, 2013
FLgirl51,
Thank you so much for taking the time to review our hotel. We are so delighted to hear that you enjoyed your stay so much; we always appreciate the feedback on a positive experience. We hope you will stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, TN
Level 4 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 13, 2013

My family and I stayed at this hotel the first weekend of August for our family vacation/reunion. There were 14 of us total and the entire staff made us feel very welcomed and never that we were a burden with such a big group. The staff was speedy in fixing the light bulb that went out in the bathroom in mine and my mom's room. I could just go on and on about the fabulous staff! Also, the shuttle driver was amazingly friendly and was always helpful in taking us to and form the outlet mall right around the corner or to Wal-Mart. The lobby was great for when we would arrive back at the hotel and were just hanging out and we could just sit around and talk or play pool. The breakfast at the hotel was superb as well!! We could definitely stay here if making another trip back to Charleston!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank tnchick88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy_Poe, Starwood Hotels at Aloft Charleston, responded to this review, August 15, 2013
Dear tnchick88,
Thank you so much for taking the time to review our hotel. We are so glad to hear how much you enjoyed your stay, and also, how great of an experience you had with our staff. We pride ourselves on great customer service so we are happy to hear that is being reflected to our guests. We hope you will come back and stay with us again soon.
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Paradise Point, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2013

As lifetime Gold SPG we were very impressed at the quality of this hotel and the standard of its fittings, decor and amenities . Everything has been thought through. The staff are delightful - Michelle Ford in Reception and the shuttle drivers could not have been more helpful and friendly. The location is right next to the Tanger Mall - wife loved it!!! We'll be back.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Murray W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Aloft Charleston, responded to this review, July 31, 2013
Dear Murray W,

First off, thank you so much for your loyalty. We appreciate your positive feedback on your recent stay and we are so thrilled that you enjoyed your stay. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 23, 2013

I am becoming a big fan of Aloft hotels for business travel. When I checked in- I was welcomed by a very sweet girl who handled my check in. The room was clean and the bed comfortable. One of the elevators (of 2) were not working and everytime I went into it, it was packed out with housekeeping bins and carts, which required you to squeeze in around them. There was one housekeeper dragging huge bags of towels out of the elevator and was rude to me and the other couple standing to get in the elevator- but that was the only negative feedback I have regarding this hotel. Overall it was a very good stay.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMSTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Aloft Charleston, responded to this review, July 26, 2013
Dear SMSTravels,

Thank you for taking the time to write about your recent stay. We are glad you enjoyed your overall stay and thought our staff was helpful. We do apologize for the inconvenience of our elevator and have taken the steps to get this fixed. We hope you decide to stay with us again the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upstate, South Carolina
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 19, 2013

We visited Aloft in March of 2013 for a weekend getaway. We loved the contemporary/European feel of the hotel. There is a coffee bar as well as an alcoholic bar in the lobby. The price was very reasonable considering the stylishness of the hotel. They also allow pets. The hotel is conveniently located next to the Tanger Outlets. Overall, great stay great price! The front desk staff were not very polite, but other than that we had a great stay.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brooke5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Aloft Charleston, responded to this review, July 23, 2013
Dear Brook5,

Thank you for your comments. We are glad you enjoyed your overall stay and that you took advantage of our amenities and location. I do apologize that you felt that the front desk was rude. Your feedback is very helpful and will take this back to our team. We hope you choose to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
Level 3 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 19, 2013

Stayed here for one week night while in town for a concert. The front desk was very courteous, the room was clean, the location was convenient for our concert on Daniel Island. The pool was closed for cleaning, which was not a big deal since we hadn't planned on using it anyway. Don't believe the pictures you see of the "plywood" ceilings. They are not made of plywood, it is supposed to look like concrete. It is part of the decor. The rooms are supposed to feel like a loft. If they didn't have the in-wall a/c units, they would have exposed duct work. The overall decor is a modern day 60's theme. We stayed with two other couples, who all loved the hotel. For the cost of the room, we were very happy with our stay.

Room Tip: Ask for a room that's not next to the elevator. We could hear them beeping from our room across...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KEM_31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Aloft Charleston, responded to this review, July 23, 2013
Dear Kate M,

Thank you for your positive review. Aloft offers a unique style and modern vibe, which we are thrilled that you enjoyed. We hope you choose to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Charleston

Property: Aloft Charleston
Address: 4875 Tanger Outlet Blvd, North Charleston, SC 29418-6950
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 58 Hotels in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Charleston 3*
Number of rooms: 136
Official Description (provided by the hotel):
Enjoy the finer things, choose the Aloft Charleston - Experience true southern hospitality at its best. Drop by the WXYZ Bar to mix and mingle with some of our A Lister guests! Located just minutes from the historic district, shopping, dining,and more! ... more   less 
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Also Known As:
Aloft Charleston Airport And Convention Center
Aloft Charleston Airport Hotel North Charleston
Aloft North Charleston

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