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“Amazing”

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The Reef at South Beach
Ranked #155 of 208 Hotels in Myrtle Beach
Chapel Hill, North Carolina, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing”
Reviewed June 13, 2014

I just want to say that the costume service was amazing.. We have had our vaca booked since February and we just found out last night, two nights before checking in that two of the people were not going to be able to come.. So, that would leave me to pay remaining balance. Which as a single parent there would have been NO way that would have been possible. So, I called them and spoke to a amazing crew. They were friendly,very informative, and spoke to me as a person and not just a paying guest. I got to use my deposit to stay a few days which, I was able to afford. I can't wait to put faces with names.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikki N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reef2101, Manager at The Reef at South Beach, responded to this review, July 2, 2014
Dear Nikki N,
Thank you for vacationing at the Reef and for taking the time to write a review. We appreciated you acknowledging our staff and we were so glad that you were able to keep your plans intact. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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488 reviews from our community

Traveler rating
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    70
    122
See reviews for
245
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6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 17, 2014 via mobile

I was so worried when I booked this room because of the reviews. I'm not exactly sure what people expect, but this has been a great stay at a nice hotel. Sure the rooms are a little old, but dude, seriously, your looking out at the beautiful ocean with your family or significant other. Make the best of it, stop complaining and enjoy!!! Great place guys, we will come back.

Stayed May 2014, traveled as a couple
Helpful?
7 Thank Jessica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reef2101, Manager at The Reef at South Beach, responded to this review, June 9, 2014
Hi Jessica,
Thank you for taking a chance on a different hotel. We're glad that you had a great vacation. The ocean views are breathtaking and thank you for mentioning them. We hope to see you soon!
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Florence, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 14, 2014

I have stayed here many times over the years and have always enjoyed it. Unfortunately, the best days of this hotel is behind it.

The positive is that the people are very friendly and the rates are very good.

The negative is that the rooms and facilities are out dated. There were lights that did not work. The pillows were flat. The beds are hard and everyone woke up aches and pains.

But, if you plan on staying on the beach or seeing sights and are not spending much time in the room its a great value.

Room Tip: Don't get a room near a vending machine.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrianE1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reef2101, Manager at The Reef at South Beach, responded to this review, June 9, 2014
Dear Brian,
Thank you for being a repeat guest of the Reef. We appreciated your mentioning that you thought that the Reef was a value and that the view is full oceanfront. We regret that the pillows were and mattresses were not comfortable. The hotel is continually replacing bedding, and we regret that our guests preferences vary. Thank you again for your past business. We apologize that our bedding didn't meet your expectations.
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Greenville, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 26, 2014 via mobile

We came down for a 3 night weekend stay. We upgraded to the penthouse suite since it was available. It has been worth every penny. The view from the wrap around balcony is amazing. The suite is very spacious and laid out well. We will definitely be returning to this hotel!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimdavidgsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reef2101, Manager at The Reef at South Beach, responded to this review, June 9, 2014
Dear Kimdavid,
We're so glad that you enjoyed the breathtaking views from the Penthouse level. Vacation time passes too quickly, so we hope that you will head back to the beach soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aiken, South Carolina
1 review
Reviewed April 26, 2014

I will not stay here again. Yes, it is outdated and in need of renovations - which they say they are in the process of, but I don't see a lot of evidence of that in the rooms - other than the outdoor carpet having been removed. The bedspreads are REALLY old and outdated, the indoor carpet is a little scary (bring your flip flops!), and the worst part of the whole experience is the poor housekeeping.

This place needs a complete overhaul on their housekeeping department. There are several families here that all report various problems with their rooms - which all stem from poor housekeeping. Get it together, train your staff, check behind them, and when the customer calls to let you know you need towels - send them right away. Do not waste your money.

AND IT IS EXTREMELY LOUD... perfect for Spring Breakers who don't care about any of the above. Families - stay away.

Room Tip: Request first floor so you do not have to deal with scary elevators!
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SCKathyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reef2101, Manager at The Reef at South Beach, responded to this review, June 9, 2014
Dear SCKathy,
We regret that your vacation during Myrtle Beach spring break did not meet your expectations. While the hotel is not new, we strive to provide clean, comfortable lodging and WOW guest service. Again, we apologize that the Reef did not meet your expectations, but hope that you will return to the beautiful Myrtle Beach area again soon.
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Travelers are raving about these Myrtle Beach hotels

Spartanburg, South Carolina
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 15, 2014 via mobile

Standard hotel room, great balcony view of the ocean! Only complaint is the short shower head.. It was a little odd. All of the staff was incredibly friendly and nice. I like that the indoor pool is deep, 7-8 feet. The hot tubs were nice. We are already planning to return to this hotel with my in laws and our daughter for our family summer trip. I know my two year old will love the kiddie pool!

Stayed April 2014, traveled as a couple
Helpful?
2 Thank KristinGautam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reef2101, Manager at The Reef at South Beach, responded to this review, June 9, 2014
Dear Kristin,
Thank you for staying at the Reef! I'm sure that other readers will find your review of the indoor pool depth helpful. We had not thought to note that anywhere. While the Reef is not new, every room has a direct, full oceanfront view. Glad you enjoyed your stay and we'll look forward to seeing your family later this year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 27, 2014

A lot of folks will find something to complain about but we read reviews anyway. Give this one merit...you'll be happy you did. Great family, group and couple hotel. Hot tubs and pool...clean. Bar and outdoor area...minimal but sufficient. Staff...fantastic! Parking...full but great when we were there but I bet in busy season might be difficult but across the street parking lots avail. Room was clean except on thing behind the bathroom door but cleaning staff was sent right away. 7th floor was smoking ok and residents kept to that...excellent (bring your own ashtrays) (we are respectful smokers). Not pet-friendly...we liked that fact. Sheets, floor, stove, fridge all clean. From the outside, it looks dated and the rooms are not fancy but clean, good working order and all amenities are good. No lazy river but kiddie pool outside.

This is our new hotel, year round.

This review was to the point but very honest. The only two complaints are that 1) we went especially for the hot tubs and curfew was 10 or 11pm but there were kids still up at that hour. They were respectful kids and would have let us use one of the hot tubs alone but we didn't bother and just went down at another time. Adult only time in the hot tubs would be great or extended hours but we know monitoring is a factor in how long the pool stays open. 2) The beds were very hard...clean but hard. We will buy some disposible foam padding for our bed for each visit from now on there at Walmart and discard on the way out.

To hotel: I really missed having a fitness center but don't exchange the game room for it though!

Room Tip: Smoking rooms restricted to one floor.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank sweetsista100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reef2101, Manager at The Reef at South Beach, responded to this review, June 9, 2014
Dear Sweetsista100,
Thank you for staying at the Reef Myrtle Beach and for taking the time to write a review of your experience. We appreciated you mentioning the cleanliness of the hotel. The Reef is not new, but our staff takes pride in providing clean rooms in good working order. It is our goal to provide superior guest service because we sincerely want our guests to enjoy their vacation. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Reef at South Beach

Property: The Reef at South Beach
Address: 2101 S Ocean Blvd, Myrtle Beach, SC 29577-4734
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#87 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Reef at South Beach 2*
Number of rooms: 124
Official Description (provided by the hotel):
All our suites are oceanfront with a private balcony. Our comfortable well-equipped rooms have kitchens with microwaves, coffee makers and toasters. Our prime location along the grand strand of Myrtle Beach makes area attractions easily accessible. Award winning entertainment and dining surround you. You can shop at the nearby Coastal Grand Mall and newly built Market Commons. Amusement parks and incredible miniature golf courses thrill the young and the young at heart. It's easy to experience all the fun of Myrtle Beach while staying at The Reef. We also sell tickets to many area shows and attractions, packaging is also available! Oceanfront or indoors, The Reef provides a lot of water fun for everyone. Swim from our oceanfront pool to our indoor swimming area. There you will also want to indulge in one our two relaxing whirlpools. There are 1o swim attractions available to you, including a lazy river and large ocean front kiddie pools! Children will enjoy free daily activities during the summer months and their parents will appreciate a night out while the children are entertained by The Reef staff. ... more   less 
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Also Known As:
The Reef At South Beach Hotel Myrtle Beach
Reef At South Beach Myrtle
The Reef Myrtle Beach

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