My family has stayed at the Palace several times over the last few years and it has continued to go down hill. I really don't have anything positive to say about the unit we stayed in. The floors were
filthy and didn't look like they had been mopped in months. The toilet wabbled and the caulk around it was loose and brown. The bathtub had an accumulation of mildew in the recessed areas that ran down the sides when I sprayed it with disinfectant bathroom cleaner.
I called the rental office two days in a row about the toilet and it took 3 or 4 days after that for them to have someone look at it. They
were also supposed to have someone clean our room but they never did. The kitchen counter was chipped up. The dishes in the cabinets were dirty. All the furniture/appliances/wallpaper appear to be original which must date back 15-20 years. When we went to get towels
and sheets from the office at the waverunner, one of the workers brought them to us. He wasn't wearing a shirt and he was clutching the towels against his sweaty chest. The elevators were always slow and the hallway carpets were filthy. A portable fold up bed sat in our hallway the last 4 days of our stay and as far as I know is probably still there.More
- Free Wifi
- Free Parking