I stayed at the Palace Resort between July 2 and July 10,2006. I realized when I made reservations that it would be a busy time of the year to be in Myrtle Beach. However, I didn't expect to wait 10-15 minutes, in a line up to get on one of the three elevators. The wait time did get better as the week progressed.
I had reserved an angled oceanfront room for my wife and daughter. The mattress on the sleeper sofa was so thin that my daughter could feel the metal support bars. (I purchased a inflatable mattress the 2nd day we were there.)
The room itself was comfortable with all the basic requirements. However, everything was very dated. The building was built in 1978, the kitchen and furniture appeared to be of the same vintage. The side of the fridge had what may have been spilled soup running down the side and the floor between the end of the kitchen counter and fridge, extremely dirty, dust, food particules.
Upon entering the unit, the carpet was wet from the a/c unit that had leaked. We had to get the maintenance people up twice to vaccuum up the water. The room stank from the mould and mildew.
I had spoken to the office about moving units, none were available.
I cannot complain about the staff, very helpful and friendly, and I think they realized our frustration.
- Official Description (provided by the hotel):
- Palace Resort is a beautifully designed oceanfront resort with outdoor pools, whirlpools, sauna, steam room, exercise room, guest laundry and wonderful ocean views. The spacious oceanfront pool deck allows guests to easily access the beach and enjoy the relaxing ocean. This wonderful resort is just perfect for the active family wanting to get away from it all and still have it all anyway. The kids will love the video arcade room and the adults will love the fitness center and the golf putting green. Come see why Palace Resort is a favorite among south Myrtle Beach visitors! ... more less
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- Also Known As:
- The Palace Hotel Myrtle Beach
- Palace Hotel Myrtle Beach
- Myrtle Beach The Palace
- Palace Resort Myrtle Beach