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Review of The Palace Resort

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The Palace Resort
Ranked #82 of 208 Hotels in Myrtle Beach
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Needs updating.”
Reviewed September 25, 2013

Needs a sign for check-in, rooms are very small and needs a lot of updating for the price. The one thing I loved was the free breakfast. The sliding door to the balcony was very hard to move and wore out. The balcony was very small as well as the room. The light in the kitchen would or would not work at times and my wife heard sizzeling when it did not work.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gmorro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,175 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (306)
Date | Rating
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English first
Zephyrhills, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 23, 2013

This was our first time going to Myrtle Beach. We loved our room 1004. Not much room to get into bed at night, it was a Queen size and very close to the walls. Over all the room had a wonderful view, very nicely furnished, and clean.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Plains, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 15, 2013

We stayed 8-25-8/29...this was our first time staying and going to Myrtle Beach. We picked the Palace for the free breakfast, glad we booked earlier in the year we were grandfathered in for all 6 of us to eat for free. We stayed in room 1408 2bedroom 2 bath flat screen t.v. hardwood floors beautiful view 2 balcony's , I had family in room 1009 really nice 1 bedroom, 513 OMG best 2 bedroom condo, 506 cute studio and 907 that was ok and one more room on the 19th floor. The front desk let us check in early the room was nice and clean, the only problem the sofa could be a little updated. Housing keeping was awesome we had more towels than we could ask for. The breakfast first day was okay, then we noticed they change the menu it worked for us. The walk to the beach was great it was just a nice time for myself and family to get together and relax in the sun. Yes, we would stay again -- the elevators we waited less than 5mins no problem at all, now they seemed a bit run down but I can't complain. I have read reviews that could and would scare me to death. I even tried to cancel because of the bad reviews I guess you just can't please everybody. I also noticed they were renovating and painting a lot while we where there. We spoke to the front desk about other rooms and they stated they have put the pressure on owners to keep there units up to date. My advice call the week before you travel find out about the room and leave options open to check out another room. I highly recommend room 513 2bedroom 2 bathroom that was my grandma's room and she is handicapped enough room for the wheel chair it was very neat clean, flat screen t.v. Enjoy your stay.

  • Stayed August 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank Alicia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland
2 reviews
Reviewed September 15, 2013

it was great this is the second time that we have stayed there, just like last year the staff was great and friendly, the room was clean and smelled fresh, housekeeping kept our room clean and smelling fresh. The staff always had a smile on weither they seen you one time that day or 20 times they alwalys greated you with a smile, we just cant say anything bad about this place, that is why next year we planning to stay here again

Room Tip: ocean view is the only way to go
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nanlink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indian Land, South Carolina
Level Contributor
114 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 11, 2013 via mobile

One our worst experiences at the beach. Room was disgusting and old. Elevators seemed like they are going to break while in them. Water amenities are terrible. If you decide to stay here, don't pay a lot for the room and it might be worth it. To top it off we had our bag stolen off the beach while here and luckily a tenant found it in his hallway, thief went in the hotel to search and dump our possessions. He left 2 pair of Maui Jim's and thank god my car keys! Staff was very nice in contacting us about stolen items being recovered!

Stayed April 2013, traveled as a couple
Helpful?
2 Thank H8470ANmarkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Myrtle Beach hotels

Nevada, Missouri, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 10, 2013

We stayed 9/5-9/11. Was very satisfied. The staff is very helpful. We got in early and they let us go ahead and check in. The breakfast is great. Very filling. I don't have any negativity to say. Room was clean and the view was amazing. We had ocean view. If we come back to the area will defiantly stay again.

Room Tip: Ocean view is the way to go.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Michigan
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 10, 2013

We stayed 9/3-9/9.

The good: 1. They let us check in early. We made it down from Ohio a little quicker than anticipated and were afraid we would just have to wait around after driving nearly 12 hours. They were very nice, let us pick between 2 rooms and gave us our keys 2 hours prior to check in 2. The breakfast was delicious. Sure, it was a variation of the same thing over and over but it was hot, free and tasted pretty good. 3. We had a good room. It was clean upon check in and had a good northern view of the blvd and north coastal area. The skywheel at night was nice to watch. 4. The elevators were slow but not horribly slow. Again, we came in the off season but I did notice on the weekend the length of time to wait was slower than through the week (duh, more people). The hotel has 22, 23 floors, with 3 older elevators. You're going to have to wait a bit.

The bad:
1.The housekeeping was awful. Our room was cleaned maybe 3x while we were there and we requested service each day. The bed was made once and it was swept a handful of times. I wasn't looking for 5 star service by any means but we were there for a week. Also, while on the elevator I noticed one of the housekeeping staff watching a video on her phone. No big deal, I thought. Then I started hearing some nasty offensive language come from the phone and it was very obvious she was watching a video of two people fighting. She then started making comments about it seeming oblivious we were there on the elevator. We were tired and I was sunburnt and grouchy or I would have raised a fit. If our kids would have been with us, the front desk would have been called immediately.

The resort is older, know that going in. It's in a nice location with nice amenities but not a lot of frills. I would suggest the staff going over proper etiquette and behavior with the housekeeping staff. I would stay there again if the price was as good as we booked this time.

Room Tip: Ask to see a couple rooms before you decide. The front desk is super helpful and will oblige. Try to...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palace Resort

Property: The Palace Resort
Address: 1605 S Ocean Blvd, Myrtle Beach, SC 29577-4629
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#57 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Palace Resort 2.5*
Number of rooms: 166
Official Description (provided by the hotel):
Palace Resort is a beautifully designed oceanfront resort with outdoor pools, whirlpools, sauna, steam room, exercise room, guest laundry and wonderful ocean views. The spacious oceanfront pool deck allows guests to easily access the beach and enjoy the relaxing ocean. This wonderful resort is just perfect for the active family wanting to get away from it all and still have it all anyway. The kids will love the video arcade room and the adults will love the fitness center and the golf putting green. Come see why Palace Resort is a favorite among south Myrtle Beach visitors! ... more   less 
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Also Known As:
The Palace Hotel Myrtle Beach
Palace Hotel Myrtle Beach
Myrtle Beach The Palace
Palace Resort Myrtle Beach

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