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Condominiums at this property are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip.

“The staff was extremely friendly.” 4 of 5 bubbles
Review of The Palace Resort

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The Palace Resort
Ranked #81 of 207 Hotels in Myrtle Beach
1 review
“The staff was extremely friendly.”
4 of 5 bubbles Reviewed July 6, 2013

The rooms have a lot of room but they need a lot if maintenance. The doors need a lot of work. The mattresses need changed out. Other than that, it's right on the beach, beautiful view. Staff is very friendly and the breakfast is great.

  • Stayed July 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gigidygoo2116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,160 reviews from our community

Traveler rating
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10
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (304)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed July 4, 2013 via mobile

Checked into room and the oven was filthy and the door handle to the balcony was broken and the other door to the balcony was so rusty it wouldn't even open, there was drinks left in the room from the previous guests. After spending three nights there my wife went into the bathroom to change into her bathing suit when she noticed something stuck to her back, she called for me to come into the bathroom to get it off I seen that it was a bedbug and I had to pry it off with a pair of tweezers. We put the bug on a soap dish and took it to the front desk and they moved us to another room that was equally as nasty as the first room, it had brown spots on the sheet. The next morning the hotel manager said that they called an exterminator to look at the bug and that it wasn't a bedbug but when we asked what kind of bug was it they said that they didn't know. If they called a professional out to inspect it then they would have known what it was. PLEASE DO NOT STAY AT THE PALACE RESORT YOU WILL REGRET IT. DIRTY, NASTY BUG INVESTED ROOMS.

  • Stayed July 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank donmecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Myrtle Beach hotels

Bronx, New York
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 3, 2013

I rented the room mostly for space and for something close to the beach. The furniture was very old and the utensils were dirty. Thankfully we didnt have to use any and the master room lights were blown out. I called twice the night I checked in but I had to wait the next day to receive a new bulb. The housekeeping were polite even though, I'm a clean person they didnt have much to do but they were much more helpful compared to the front desk. Overall, the location and view from my balconies was beautiful. I would recommend this hotel for something like Biker's Week or a getaway where you won't barely stay inside otherwise you would be upset the entire time.

Room Tip: The 2 bedroom suites are best for large groups and smokers since there's 2 balconies.
See more room tips
  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank HoneyDipDye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 1, 2013

As another recent poster stated, there is no possible way this place should be billing themselves as a "resort". Hotel, yes. Resort...not even close. I believe many of the rooms are actually privately owned, and then rented out either by a management company within the hotel or sites such as VRBO (Vacation Rental by Owner) Making the reservation was a breeze, the owner was available for emails and such. No issues there whatsoever. That said, the rooms are circa 1975. (We stayed in two separate rooms, same owner) I would have preferred a coastal decor, but it was very dark and not suited to my taste at all. The first room needed tons of maintenance, the second room was nicely updated. That said, there were literally no blankets. Clean sheets, towels etc were provided, but no clean blankets. I was not keen on using the comforter as I know it was not laundered in between guests. Be aware of these issues when booking at this hotel. The hallways are dark, musty and the carpets have not been updated in decades. Also, we were there for 8 days and I did not see the hallways being maintained at all.
The "gameroom" consisted of 3 or 4 games such as pinball, a shooting game etc. The pools were ok, as were the hotubs, but did not appear well maintained. Scummy residue circled the entire border of the pools. The steam room reeked of some unidentifiable odor. The sauna was nice enough.
This hotel would do well to have a little store where sundries, snacks etc could be purchased easily. The greatest benefit was walking out the back door directly onto the beach. The parking garage was a plus, but the elevator was SLOW. The elevators inside the building were hot, stuffy and smelly. They did move at an ok pace, however.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank mcshadow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed July 1, 2013

Our vacation was ruined because I did not thoroughly consider the poor reviews about this hotel. My sister and I booked two (2BR) condos. Since we were traveling with children we requested suites on lower floors. We were told that two rooms on the second floor would be reserved. When we arrived we received one condo on the 22nd floor and the other on the 23rd floor. We were not advised of the hotel's strict balcony policy. As my sister, mother, and I prepared dinner we received a startling knock on the door by the hotel's home owner association security officer, Richard Johnson. Mr. Johnson informed us that we had 20 minutes to leave the property or the police would be called. We asked why and he said it was because my 5 yr old niece had thrown Pepperidge Farm gold fish crackers over the balcony. There was no damage or bodily harm. We did not receive a warning, a call or anything, and we were not made aware of the strict policy at check-in. Mr. Johnson then went on to boast that he had thrown out another family the night before after their grandchild let a golf ball roll off a sixth floor balcony, he went on to say that he was evicting another family after he left our room. The next day we involved the the GM and the decision was reversed. It was too late the damage was done. We were all distraught, upset, and traumatized by this experience. My 5 year old niece could not stop crying - neither could we. I absolutely would never recommend this hotel to anyone and would strongly encourage you to look at other properties, like Myrtle Woods Villas before booking here.

  • Stayed June 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TinaBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 30, 2013

Yes, the sign states it is a resort but it should be called a hotel. Each condo is individually owned therefore individual designed. The room we were assigned to had a funny order. We had to burn a candle for the entire stay. The appliances were probably as old as the building. The estabilshment is good but I believe it would be much better if the owners of each condo did much needed updated renovations. The daily free breakfast was a very good perk and it was good and hot each day. The staff was very, very nice. The biggest thing that needs to be done is room renovations this includes the carpet on each floor. Fresh towels and linens were given daily.

Room Tip: Ask which rooms were recently renovated!
See more room tips
  • Stayed June 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MsDe2U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 29, 2013 via mobile

The room one gets is all about luck! When I booked my reservation in the one bedroom angle condo, I was so worried. Some reviews I've read and photos I've seen we're HORRID. When I came, we were on the 19th floor room 1912, I loved it!! The view was breathtaking and you can see the ocean clearly but also get a glimpse of the city! My room was facing the north east and at night you can see the Ferris wheel lights! It's close to everything, maybe a mile from downtown. The hotel was clean, renovations were being done, which it never bothered me. The bathrooms were clean, the kitchen clean, utensils and stuff clean. The elevators are slow but then again, it's a tall building and people are constantly in and out so I have patience. It's a very laid back family friendly condo. I don't like that there is only 2 free breakfasts per room, so if you have extra people, it's $8 a morning...rediculous! One thing that bothered me was the pools, they were kinda dirty and lacked some chlorine. I've mentioned it to staff so hopefully they'll clean up! But I definitely will come back. It isn't anything extremely fancy, but it isn't something gross either. Just ordinary people vacationing! :))

  • Stayed June 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Skirmak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palace Resort

Property: The Palace Resort
Address: 1605 S Ocean Blvd, Myrtle Beach, SC 29577-4629
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#57 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Palace Resort 2.5*
Number of rooms: 166
Official Description (provided by the hotel):
Palace Resort is a beautifully designed oceanfront resort with outdoor pools, whirlpools, sauna, steam room, exercise room, guest laundry and wonderful ocean views. The spacious oceanfront pool deck allows guests to easily access the beach and enjoy the relaxing ocean. This wonderful resort is just perfect for the active family wanting to get away from it all and still have it all anyway. The kids will love the video arcade room and the adults will love the fitness center and the golf putting green. Come see why Palace Resort is a favorite among south Myrtle Beach visitors! ... more   less 
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Also Known As:
The Palace Hotel Myrtle Beach
Palace Hotel Myrtle Beach
Myrtle Beach The Palace
Palace Resort Myrtle Beach

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