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DoubleTree Resort by Hilton Myrtle Beach Oceanfront
Ranked #40 of 209 Hotels in Myrtle Beach
GreenLeadersSilver level
Charlotte, North Carolina
1 review
“Nice Stay!”
Reviewed August 5, 2014

It was last minute reservations but overall we had a nice time. I think Live Oak room would have been better since it was closer to everything. The parking deck for the Palmetto was extremely narrow and very uncomfortable parking for a truck. The planes flying so close to the Palmetto building was also scary! We also didn't like that there wasn't very many channels to watch. Other then that my husband and our 3 and 8 year old daughters and I enjoyed the stay. The pools were very nice and the access to the free pier and golf was also nice! My girls didn't get a chance to enjoy the activities they had but it was nice to have that option. I don't have any complaints on the staff and check in and check out was a breeze! Would stay here again!

Room Tip: The Live Oak building is closer to everything and farther away from planes. The parking is also bett...
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  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank dina0428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Public Relations Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, August 12, 2014
Dear Dina0428,

The team we have here at Springmaid Beach Resort is one of the happiest, friendliest teams I have ever had the pleasure of working alongside. We all understand the definition of the word "hospitality" and make sure we epitomize it daily.

Thank you for taking the time to share your Springmaid Beach Resort experience. We are grateful for the review, and look forward to many more visits from you. See you next time!

Sincerely,
Donald Hovis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (817)
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English first
Ottawa, Canada
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 4, 2014

Agree with many of the negative reviews posted. This place should not be called a resort. Yes they offer some nice activities but the negatives far outweigh the positives. Pictures are not accurate. Asked for an updated room in Palmetto, only update appears to be fresh coat of paint. Not worth the money or time spent registering!

Room Tip: Avoid view of the trailer park
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Green Features: Don't know because we did not stay long enough to determine. Don't recall seeing any blue recycling bins in room.
  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank CruddyAnemone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Public Relations Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, August 12, 2014
Dear CruddyAnemone,

After reading your review, I am very disappointed that our accommodations were not to your satisfaction. We strive to accommodate our guests to the best of our abilities and I am sorry that we fell short in your expectations. We appreciate your feedback and we work to make our resort one everyone will want to stay. We appreciate you bringing this situation to our attention, and we value your comments, feedback and your business with us.I understand that you are leery of returning to our facility based on your most recent experience, however with the improvements we are constantly making to better serve our guests, I can assure you that if you decide to return your stay will be one with positive memories.

Sincerely,
Donald Hovis
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Rock Hill, South Carolina
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 4, 2014

After reading some of the reviews, I did not know what to expect when I arrived. I guess some people are hard to please because I thought the Springmaid Resort was a nice resort. Our room was nice and clean. I was nervous about the ocean "view" room because I always stay ocean "front" when I go to the beach, but my "view" was beautiful. I have stayed at around a half a dozen resorts and hotels in Myrtle Beach over the past several years and this one is one the nicest I have stayed in. I guess some people are use to 5 star/Hilton Head or something. This resort has everything you need. Putt Putt right on the grounds so you don't have to do pay to play somewhere else, that is a great amenity. It has a arcade, and many pools of different shapes and sizes. The resort is right next to the pier, and resort guest have free access, another great amenity. The grounds were beautiful. I suggest having lunch next to the pool at their tiki bar. They have a guy there grilling up burgers and dogs that are backyard style delicious. The only thing that would make this place the very best is if the breakfast buffet was included in the price. It was pretty nice though with a lot to choose from so I guess they have to charge for that. The restaurant it is in was huge. All in all I am glad we chose to stay at the Springmaid despite certain reviews, we had a great time and I definitely would stay there again. You can't always go by the reviews. I say this resort is awesome..

Room Tip: There is one 3 story building that is not quite high enough for a great ocean "view". If y...
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  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Carlavictoria1021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Public Relations Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, August 12, 2014
Dear CarlaVictoria1021,

Thank you so much for taking the time to share your 5 star review of Springmaid Beach Resort. We appreciate all the nice things you had to say about us. We are glad you found your happy place, and look forward to having you back again and again. See you next time!

Sincerely,
Donald Hovis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 4, 2014

We were pleasantly surprised with our stay at Springmaid Resort. It is a little secluded from the street so you have to drive in to see the entire resort. The grounds were impeccable and the hotel and common areas were very clean. Parking was close. We checked in a couple of hours early, and the process was quick and efficient. We were told that our room was not ready (which was not a problem) so we toured the facilities and the beach. The Pier is awesome. While we were waiting for our room, we were able to enjoy walking out into the ocean on the pier and see three sea turtles and a shark take a fish right off someone's hook!! We ended up at Barnacles and had lunch and a couple of drinks, and we got a call that our room was ready in about an hour-which we were grateful after a 12 hour drive. We stayed in a Palmetto Deluxe Room with a king size bed. The room was very large, clean and we appreciated the full size refrigerator and mini microwave. We did wish that it had a comfortable chair or loveseat-since everyone does not like sitting on the bed all the time-instead of the table and two chairs but we made it work. The ceilings appeared to have mold (and I really hated to add that in the review because everything else was great). The sink was in the living/bedroom area and was really low, so we wish that would have been designed differently. The staff was very friendly, greeted us at every pass, and looked very professional in their uniforms. Our housekeeper was awesome to us-greeted us every morning, and engaged in conversation. Overall, we had a great stay. This was our fourth trip to Myrtle Beach and we have stayed at another hotel twice and a condo with our children. We wanted something different since this was a birthday/couples trip and we were not disappointed. We plan to return to this resort in the future. Thank you for a awesome experience!!

Room Tip: We always choose higher floors, away from elevators, and oceanfront (not oceanview)
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Green Features: We were impressed the resort environmentally-friendly practices.
  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 07sunshine20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Public Relations Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, August 12, 2014
Dear 07Sunshine20,

Thank you for taking the time to share your review of Springmaid Beach Resort. It is always wonderful to hear when we do a great job so we can pass the accolades on to our team. We appreciate you writing!

We hope you get a chance to come back and see us again real soon. Thanks again for choosing Springmaid Beach Resort for your get-away!

Sincerely,
Donald Hovis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2014

We really enjoyed our stay at Springmaid other than the internet not being fast, or at times accessible in the evening and mornings we were in our room. The grounds were clean and very nice, the staff were friendly and very helpful, over all this was the best vacation yet.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sherry196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Public Relations Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, August 12, 2014
Dear Sherry196,

Your title says it all! "Peaceful" That is what we strive to deliver. It is always great to hear when we succeed!

Thank you for taking the time to share all the lovely things you had to say about Springmaid Beach Resort! We appreciate the 5 star rating, and to have you here again for some more fun and relaxation. See you then!

Sincerely,
Donald Hovis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Tonawanda, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 4, 2014

My family stayed at Springmaid for a week in July. It is a very clean resort and nearby to many attractions. We all loved swimming in the ocean and at the pools onsite. Barnacles is a nice restaurant. We enjoyed eating on the pier. I will definately recommend Springmaid to my friends and family.

Room Tip: We stayed in a corner suite on the fifth floor. The ocean view was fabulous.
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  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Public Relations Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, August 12, 2014
Dear Lynn H,

Thank you for taking the time to share your 5 star review of Springmaid Beach Resort. It is always wonderful to hear when we do a great job so we can pass the accolades on to our team. We appreciate you writing!

We hope you get a chance to come back and see us again real soon. Thanks again for choosing Springmaid Beach Resort for your get-away!

Sincerely,
Donald Hovis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2014

Boyfriend and I stayed here the last week of July. I was expecting large crowds everywhere I went, but not at this place. It was relatively quiet the entire time, they have enough pools and space that the crowds were never large. Loved the location. Got a great price. I would absolutely return.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tinyloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Public Relations Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, August 12, 2014
Dear Tinyloo,

Your title says it all! "Great place for a quiet vacation" That is what we strive to deliver. It is always great to hear when we succeed!

Thank you for taking the time to share all the lovely things you had to say about Springmaid Beach Resort! We appreciate the 5 star rating, and to have you here again for some more fun and relaxation. See you then!

Sincerely,
Donald Hovis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Resort by Hilton Myrtle Beach Oceanfront

Property: DoubleTree Resort by Hilton Myrtle Beach Oceanfront
Address: 3200 South Ocean Boulevard, Myrtle Beach, SC 29577-4860 (Formerly Springmaid Oceanfront Resort Myrtle Beach)
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Myrtle Beach
#29 Business Hotel in Myrtle Beach
#32 On the Beach Hotel in Myrtle Beach
#34 Romantic Hotel in Myrtle Beach
#38 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree Resort by Hilton Myrtle Beach Oceanfront 4*
Number of rooms: 485
Official Description (provided by the hotel):
Recently remodeled, the entire 27-acre, oceanfront resort feels fresh and new. Our location on the quieter southern end of the famous Ocean Boulevard feels more secluded, yet this family-friendly resort is just minutes from all the excitement of Myrtle Beach's most popular attractions, theaters, shopping, dining and golf. Spacious, designer-renovated rooms include all ocean view balconies, beautifully appointed fabric and furnishings, plush 5 Diamond Series mattresses and bedding, granite countertops, mini-fridge, microwave, coffee maker, safe and more. The resort features indoor/outdoor pools, Ocean Blue restaurant for all day dining, the beachfront Southern Tide Bar & Grill, 1068 ft Fishing Pier, 18-hole miniature golf course, fitness center, gift shop, tackle shop, and wireless internet. The resort offers more than 35,000 square feet of meeting and event spaces and is host to Myrtle Beach's largest oceanfront Conference Center. All guests enjoy complimentary access to Springmaid Pier. Fishing is available at a discounted rate. All rooms are air conditioned and non-smoking. We offer a limited number of pet-friendly accommodations. ... more   less 
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Also Known As:
Springmaid Beach Hotel Myrtle Beach
Springmaid Beach Resort And Conference Center
Springmaid Hotel
Springmaid Resort
Springmaid Beach Myrtle
Beach Springmaid

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