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“Beautiful View!”

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DoubleTree Resort by Hilton Myrtle Beach Oceanfront
Ranked #47 of 209 Hotels in Myrtle Beach
GreenLeadersSilver level
Reviewed July 16, 2013

We loved our stay! We had a beautiful view from our third floor hotel room. Loved the indoor pool next to the lazy river outdoor pool. It was very clean. We liked the fact that this resort was next to a state park so it was not crowded on the beach in our area. We also enjoyed watching the waves and moonlight off the free pier for guests. We would recommend this hotel to others.

Room Tip: Make sure you get a third floor or higher room to have a full view. The lower floors have palm trees...
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  • Stayed: July 2013, traveled as a couple
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2  Thank Debedebe7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this reviewResponded August 6, 2013

Dear Debedebe7,

I'm thrilled to read your review and hear that your loved our beautiful resort. Thanks for taking the time to share your most recent vacation experience with us. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team

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1,657 - 1,663 of 2,783 reviews

Reviewed July 15, 2013

Just returned from weekend stay. Loved the location. Loved the view. Pier was great. Pools were nice, clean, and not too crowded. Room looked like those pictured but cleanliness of room and patio furniture was just adequate. Like others on this site had a problem with very slow and unresponsive cleaning staff. There are so many comments about that, it looks like management would address the problem. The staff was friendly but agree with a previous comment that they didn't seem to patrol safety well--allowed a family group to dominate the pool with unsafe rough jumping and diving through floats from lazy river. Couldn't let our kids swim that night. Overall experience was good but could have been better.

  • Stayed: July 2013, traveled with family
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2  Thank L0wc0untryfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this reviewResponded August 6, 2013

Dear LowCountryFan,

I appreciate you taking the time to share your feedback and comments on your most recent stay with us. I'm sorry that our room wasn't as clean as you had expected. Your review comments have been forwarded to our Housekeeping Department for review and correction. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team

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Reviewed July 15, 2013

This is a great place to stay with family. Included with rate is access to beach, pier, 6 pools, two lazy rivers, putt putt golf and many activities. Our room had a full size refrigerator and microwave. Bring plastic ware with you to eat a bowl of cereal etc.

My only criticism is that we had to leave a day early due to predicted heavy rain on our route back to central Florida and they would not give us a refund for one night. Not good customer service with this.

Room Tip: staying on the south side of the building, you have sun in early morning that makes it difficult to...
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  • Stayed: July 2013, traveled with family
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Thank barringtonbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this reviewResponded August 6, 2013

Dear BarringtonBunny,

I'm thrilled to hear that your most recent stay was great and relaxing. We're very sorry that the weather caused you to leave a day early. Thanks for taking the time to share your comments on your most recent stay with us. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team

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Reviewed July 13, 2013

Good hotel. Had really bad maid service. She was to lazy to pick up towels and we did put them all together. Never took trash from room. Didn't sweep floor. Didn't leave coffee back in room. And we are very good about keeping things tidy. Outdated room but a good view. Was put in a not so good view at first after my son paid for a premium view. They changed it with no trouble. Very nice girl at check in.

  • Stayed: July 2013, traveled with family
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1  Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this reviewResponded August 6, 2013

Dear Nancy L,

I'm very sorry to read your review and hear about your dissatisfaction with our housekeeping staff. We sincerely apologize about this inconvenience during your most recent stay with us. We appreciate you bringing this situation to our attention, and we value your comments, feedback and your business with us.I understand that you are leery of returning to our facility based on your most recent experience, however with the improvements we are constantly making to better serve our guests I can assure you that if you decide to return your stay will be one with positive memories.

Sincerely,

SMB Management Team

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Reviewed July 13, 2013

Well the fridge is nice as well as the balcony. The location is on the far south side of ocean blvd. We asked for extra pillows and no one ever showed up. Check in took a long time. At first we were pleasantly pleased as from the balcony it appeared that the hotel had a lot of staff, We later realized that it was a family reunion who were all wearing the same color blue shirts.. What was very strange at this hotel is that a number of adult guests in this group in at least 3 different rooms literally bedded down on the balconies and that was where they slept for the night. So this was just kind odd and not comfortable. The group seemed to just run rampant around the property and no one did anything to detour them. Most of the inner tubes from the lazy stream disappeared overnight. The group brought hibachi barbecues and barbecued poolside leaving charcoal ashes behind on the cement, and it just seemed like no one worked here. We certainly did not see any presence of security. Would not stay here again.

  • Stayed: July 2013, traveled with friends
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1  Thank NMM777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this reviewResponded August 6, 2013

Dear NMM777,

After reading your review, I am very disappointed that our accommodations were not to your satisfaction. We strive to accommodate our guests to the best of our abilities and I am sorry that we fell short in your expectations. We appreciate your feedback and we work to make our resort one everyone will want to stay. We appreciate you bringing this situation to our attention, and we value your comments, feedback and your business with us.I understand that you are leery of returning to our facility based on your most recent experience, however with the improvements we are constantly making to better serve our guests I can assure you that if you decide to return your stay will be one with positive memories.

Sincerely,

SMB Management Team

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Reviewed July 13, 2013

We really enjoyed our stay, very nice hotel and friendly staff. The room was very clean and we really enjoyed the pools, lazy river, beach and pier. The only negatives were that the elevators were never clean and smelled bad, parking was difficult at times and if we had a larger vehicle that would have been a defiant problem and a coffee shop on premises or one near by would have been a plus as we had to drive several miles down ocean blvd to find one. As long as those are not important issues to a guess we would recommend the Springmaid Beach resort to them.

Room Tip: We stayed in the live oak building and had a nice view of the pier, beach and lazy river. The cypre...
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  • Stayed: July 2013, traveled with family
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Thank PJ5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this reviewResponded August 6, 2013

Dear PJ5000,

Thanks for taking the time to share your feedback and comments with us. I'm excited to read your review and hear about the wonderful time you had at our beautiful resort. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team

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Reviewed July 12, 2013

We stayed for 5 nights (in the Palmetto building) and enjoyed every day! We just got home tonight and I miss it already. I love how this resort is separate from the rest of resorts/hotels on the strip. Lots of open space on the beach and on the grounds too. Springmaid's pier was an added bonus. My kids loved the variety of pools (6 of them). The pools do stay open late (11pm) and we thought it was great. The heated lazy river was our favorite. I loved how close the pool and beach access was to my room! All the rooms have an ocean view! This resort has been recently renovated. There are activities planned for each day (optional and mostly free) and great for the kids! Our room was cleaned each day and we were given fresh towels daily! It was very nice and I will stay there again!

Room Tip: The Palmetto building was great! Check out their website for the building/property layout. *The Cyp...
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  • Stayed: July 2013, traveled with family
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1  Thank Emily R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this reviewResponded August 6, 2013

Dear Emily R,

We are thrilled to hear that you thoroughly enjoyed our resort. We're extremely glad to see your comments on our resort and being family-friendly. Thanks for your comments on our pools and our kids club activities. We are ecstatic to hear that you already miss our resort. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team

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Additional Information about DoubleTree Resort by Hilton Myrtle Beach Oceanfront

Address: 3200 South Ocean Boulevard, Myrtle Beach, SC 29577-4860 (Formerly Springmaid Oceanfront Resort Myrtle Beach)
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Myrtle Beach
#29 Business Hotel in Myrtle Beach
#34 Romantic Hotel in Myrtle Beach
#36 On the Beach Hotel in Myrtle Beach
#38 Family Hotel in Myrtle Beach
Price Range: $110 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Resort by Hilton Myrtle Beach Oceanfront 4*
Number of rooms: 485
Official Description (provided by the hotel):
Recently remodeled, the entire 27-acre, oceanfront resort feels fresh and new. Our location on the quieter southern end of the famous Ocean Boulevard feels more secluded, yet this family-friendly resort is just minutes from all the excitement of Myrtle Beach's most popular attractions, theaters, shopping, dining and golf. Spacious, designer-renovated rooms include all ocean view balconies, beautifully appointed fabric and furnishings, plush 5 Diamond Series mattresses and bedding, granite countertops, mini-fridge, microwave, coffee maker, safe and more. The resort features indoor/outdoor pools, Ocean Blue restaurant for all day dining, the beachfront Southern Tide Bar & Grill, 1068 ft Fishing Pier, 18-hole miniature golf course, fitness center, gift shop, tackle shop, and wireless internet. The resort offers more than 35,000 square feet of meeting and event spaces and is host to Myrtle Beach's largest oceanfront Conference Center. All guests enjoy complimentary access to Springmaid Pier. Fishing is available at a discounted rate. All rooms are air conditioned and non-smoking. We offer a limited number of pet-friendly accommodations. ... more   less 
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Also Known As:
Springmaid Beach Hotel Myrtle Beach
Springmaid Beach Resort And Conference Center
Springmaid Hotel
Springmaid Resort
Springmaid Beach Myrtle
Beach Springmaid

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