We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Was a good experience for me & my kids first beach trip!” 5 of 5 bubbles
Review of DoubleTree Resort by Hilton Myrtle Beach Oceanfront

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
DoubleTree Resort by Hilton Myrtle Beach Oceanfront
Ranked #39 of 207 Hotels in Myrtle Beach
GreenLeadersSilver level
1 review
“Was a good experience for me & my kids first beach trip!”
5 of 5 bubbles Reviewed April 8, 2013

Me & my kids really enjoyed our stay here lots to do! The room wasn't as clean as I would if liked! I also think they should offer a free breakfast like most places do! Overall it was good first experience for us! We lived the pier & Clyde the pelican!

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank meesawolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, April 22, 2013
Dear Past Guest,

We are thrilled to hear that you thoroughly enjoyed our resort. We're extremely glad to see your comments on our resort and being kid-friendly. We thrive to provide the best family accommodations on the south end of beach. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,496 reviews from our community

Traveler rating
    1,159
    679
    310
    172
    176
See reviews for
1,118
624
48
149
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (793)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Chapel Hill, North Carolina
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed April 8, 2013

--poor service. Housekeeping emptied trash but didn't even get the dirty towels that we left in a pile
--we were in the live oak building supposedly newly renovated...couldn't tell. It's layout is like a big "U" . Out room way way on the right and the right elevator wasn't working so it was a long walk ...
--traveled with baby so tons of luggage. No bellman to help...the hotel doesnt hAve that service so it was just me and baby so pretty tough getting stuff to the room.
--loud AC aNd ice maker / fridge =hard to sleep.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank cupid1127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, April 22, 2013
Dear Past Guest,

After reading your review, I am very disappointed that our accommodations were not to your satisfaction. We strive to accommodate our guests to the best of our abilities and I am sorry that we fell short in your expectations. We appreciate your feedback and we work to make our resort one everyone will want to stay. We appreciate you bringing this situation to our attention, and we value your comments, feedback and your business with us.I understand that you are leery of returning to our facility based on your most recent experience, however with the improvements we are constantly making to better serve our guest I can assure you that if you decide to return you stay will be one with positive memories.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed April 8, 2013

Was down in South Carolina for my sons baseball tournament. Was looking forward to staying at this hotel because it looked so nice on line. What a dissapointment, the room was outdated. The fridge smelled terrible. There was hair under the bedspread. The first day the maid left a note to go to front desk for towels. The next day the maid came at nine we weren't ready for service and she never came back. Went to front desk to request service and they never came. The game room was closed. It was truly disappointing. Stay somewhere else. My son also got sick from eating at Barnacles the resturaunt on premises.

Room Tip: Choose one at another hotel
See more room tips
  • Stayed April 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank dads2boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, April 22, 2013
Dear Past Guest,

After reading your review, I am very disappointed that our accommodations were not to your satisfaction. We strive to accommodate our guests to the best of our abilities and I am sorry that we fell short in your expectations. We appreciate your feedback and we work to make our resort one everyone will want to stay. We appreciate you bringing this situation to our attention, and we value your comments, feedback and your business with us.I understand that you are leery of returning to our facility based on your most recent experience, however with the improvements we are constantly making to better serve our guest I can assure you that if you decide to return you stay will be one with positive memories.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rock Hill, South Carolina
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

Springmaid,
has updated most of the resort and it was a nice experience.
Great family getaway. We went on spring break and it was a little cold.
so we will be going back this summer to fully enjoy the hotel. Also there
is a peir that is free for guest and the view is great. Also I seen the sunrise
from my room!

Room Tip: Higher floors have the best view.
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank djsmoke1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, April 22, 2013
Dear Past Guest,

We are thrilled to hear that you thoroughly enjoyed our resort. We're extremely glad to see your comments on our resort and being kid-friendly. We thrive to provide the best family accommodations on the south end of beach. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, South Carolina
2 reviews
5 of 5 bubbles Reviewed April 8, 2013

I grew up going to Springmaid, and the property had gotten a little run-down. I recently took my daughter there after hearing of some updates, and was pleasantly suprised! The rooms have been updated, very clean, and with everything you need for you and your family. A great place for the kids! I love the property because it's secluded and away from all the traffic of Ocean Blvd. The pier is great...love the new swing, the updated gift shop and cafe. I love that they have a little bar in the cafe now...nice to be able to sip on a margarita while laying in the sun. Can't wait to go back!

Room Tip: Love the higher floors because you have a great view of the ocean!
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DebbieO758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, April 22, 2013
Dear Past Guest,

We are thrilled to hear that you thoroughly enjoyed our resort. We're extremely glad to see your comments on our resort and being kid-friendly. We thrive to provide the best family accommodations on the south end of beach. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, Tuscany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed April 7, 2013

While the resort boosted a huge reno, it was clearly just in paint and sparce furnishings...including the room's fridge ice machine never worked. The location is good near the pier but not worth the money.

Helpful?
1 Thank Nichole_Hair
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, April 22, 2013
Dear Past Guest,

After reading your review, I am very disappointed that our accommodations were not to your satisfaction. We strive to accommodate our guests to the best of our abilities and I am sorry that we fell short in your expectations. We appreciate your feedback and we work to make our resort one everyone will want to stay. Here is a link to our renovations page http://www.springmaidbeach.com/springmaid-beach-resort-renovations/ and we continue daily to make our resort one everyone will want to stay. Thanks again for taking the time to share your comments and feedback.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Beckley, West Virginia
1 review
2 of 5 bubbles Reviewed April 6, 2013

We loved being by the pier but there were a lot of children running the halls all hours of the night. When we called the front desk the security officier knocked on my door at 1 am and told me that he was not able to stay on my floor and there were no cameras to catch anyone so basically too bad for you. Then the group pulled the fire alarm at 130 am. If you cannot protect your guests, then why even have your security. So many people were complaining and nothing was done. Would not waste my time if you want a peaceful vacation.

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank thackwv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at DoubleTree Resort by Hilton Myrtle Beach Oceanfront, responded to this review, April 22, 2013
Dear Past Guest,

After reading your review, I am very disappointed that our accommodations were not to your satisfaction. We strive to accommodate our guests to the best of our abilities and I am sorry that we fell short in your expectations. We appreciate you taking the time to share your feedback and comments, we have forwarded your review to our entire management team for review. We schedule two different shifts of security officers and we're very sorry that nothing was done to satisfy your needs. Thanks again and we hope you will give us a second chance on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Myrtle Beach hotels
1.4 mi away
Hampton Inn & Suites Myrtle Beach/Oceanfront
9.5 mi away
Marina Inn at Grande Dunes
Marina Inn at Grande Dunes
#2 of 207 in Myrtle Beach
4.5 of 5 bubbles 1,632 reviews
11.4 mi away
Royale Palms Condominiums by Hilton
Show Prices
Show Prices
Show Prices
4.2 mi away
Sheraton Myrtle Beach Convention Center Hotel
4.6 mi away
Anderson Ocean Club & Spa, Oceana Resorts
9.0 mi away
Marriott's OceanWatch Villas at Grande Dunes
Show Prices
Show Prices
Show Prices

Been to DoubleTree Resort by Hilton Myrtle Beach Oceanfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Resort by Hilton Myrtle Beach Oceanfront

Property: DoubleTree Resort by Hilton Myrtle Beach Oceanfront
Address: 3200 South Ocean Boulevard, Myrtle Beach, SC 29577-4860 (Formerly Springmaid Oceanfront Resort Myrtle Beach)
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Myrtle Beach
#29 Business Hotel in Myrtle Beach
#31 On the Beach Hotel in Myrtle Beach
#34 Romantic Hotel in Myrtle Beach
#38 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree Resort by Hilton Myrtle Beach Oceanfront 4*
Number of rooms: 485
Official Description (provided by the hotel):
Recently remodeled, the entire 27-acre, oceanfront resort feels fresh and new. Our location on the quieter southern end of the famous Ocean Boulevard feels more secluded, yet this family-friendly resort is just minutes from all the excitement of Myrtle Beach's most popular attractions, theaters, shopping, dining and golf. Spacious, designer-renovated rooms include all ocean view balconies, beautifully appointed fabric and furnishings, plush 5 Diamond Series mattresses and bedding, granite countertops, mini-fridge, microwave, coffee maker, safe and more. The resort features indoor/outdoor pools, Ocean Blue restaurant for all day dining, the beachfront Southern Tide Bar & Grill, 1068 ft Fishing Pier, 18-hole miniature golf course, fitness center, gift shop, tackle shop, and wireless internet. The resort offers more than 35,000 square feet of meeting and event spaces and is host to Myrtle Beach's largest oceanfront Conference Center. All guests enjoy complimentary access to Springmaid Pier. Fishing is available at a discounted rate. All rooms are air conditioned and non-smoking. We offer a limited number of pet-friendly accommodations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton Hotels Direct, Hotels.com, Booking.com, Travelocity, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your DoubleTree Resort by Hilton Myrtle Beach Oceanfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springmaid Beach Hotel Myrtle Beach
Springmaid Beach Resort And Conference Center
Springmaid Hotel
Springmaid Resort
Springmaid Beach Myrtle
Beach Springmaid

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing