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Ocean Reef Resort
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Reviews (3,395)
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1,734
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All reviewscafe du portlazy riverbreakfast buffetacross the streetbedroom condopool areaoff seasonnorth towerfamily vacationtrip to myrtle beachnice resortwasher dryerrecommend this resortbeach accessfull kitchenbeach frontparking garage
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Reviewed January 14, 2013

Having stayed at Ocean Reef before we went in knowing what to expect, a relaxing weekend. However this stay surpassed all of our expectations. We upgraded a bit this time due to the fantastic winter rates to the largest 4 bedroom / 3 bath unit. I called ahead of time to try and confirm a room on a higher level for the view. The front desk attendant that took my call was very knowledgeable and was able to get us on a higher floor. This particular room had recently been repainted and was in top notch shape for our stay. The kitchen was spacious enough to prepare meals and a dinning area to enjoy them. Three of the four bedrooms had access to the generously sized balcony. The living area featured a wall mounted LCD television and leather recliner that quickly became my choice of seating. We are looking forward to returning to Ocean Reef this spring as it has become our choice for accommodations in Myrtle Beach.

Room Tip: The 4 bedroom oceanfront unit we stayed in was an angle view. We all felt that this did not subtract from the view at all.
  • Stayed: January 2013, traveled with family
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1  Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2013

Stayed there over the warm....warm weekend. Great service the rooms were clean,everyone we came in contact with (staff) great. They mention the dry saunas took us some time to find..lol. (Im male men don't ask directions..lol. They are in the bathroom next to the weight room.

Room Tip: Nice place to eat...Big Daddys tried the ribs...fell off the bone...thinking about them now..
  • Stayed: January 2013, traveled as a couple
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1  Thank BillNBre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal V, Front Office Manager at Ocean Reef Resort, responded to this reviewResponded January 20, 2013

Dear BillnBre,

Thank you for your review! You picked a weekend where the weather was cooperating and the views from the hote, while always amazing since we are right on the beach, were spectacular! We appreciate you mentioning our staff, as they do work hard year round to make sure our guests can enjoy their stay with us with no worries! We look forward to seeing you and your family inthe near future!

Sincerely,

Crystal VanderSchans
Front Desk Manager

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Reviewed January 14, 2013

New it was going to be great the minute the Front Desk person greeted me. Halls, elevators and room were pristine. Loved the option of kitchens, including in room washer and dryer. Convenience of restaurant Bar. Indoor and outdoor pools with lazy river and awesome slide. Very friendly and attentive staff. Enjoy.

  • Stayed: January 2013, traveled as a couple
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1  Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal V, Front Office Manager at Ocean Reef Resort, responded to this reviewResponded January 20, 2013

Dear Tim D,

Thank you for taking the time to let us know how much you enjoyed your recent stay with us here at Ocean Reef Resort! We take pride in not only our facility but our staff as well. We are thrilled you had a great stay and do hope to see you and your family in the future!

Sincerely,

Crystal VanderSchans
Front Desk Manager

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Reviewed January 7, 2013

We just spent our 5th year at Ocean Reef Resort in Myrtle Beach at New Years. We stayed in a 4 Bedroom Condo. Loved it. The condo is spacious and accommodating for family and friends. We enjoyed playing games around the spacious dining table and a great New Year's Meal. The staff did a great job from reservations to housekeeping. The unit was clean, well stocked. We had a problem with the wireless internet reception and Craig assisted us pronto and we were again connnected.

Stayed: December 2012, traveled with family
1  Thank Janice Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal V, Front Office Manager at Ocean Reef Resort, responded to this reviewResponded January 14, 2013

Dear Janice Y,

Thank you so much for the amazing review of us here at Ocean Reef Resort! We strive to provide superior customer service to all of our guests, and we are happy to know we played a part im making your vacation an enjoyable one. We look forward to seeing you and your family in the near future!

Sincerely, Crystal VanderSchans Front Desk Manager

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Reviewed January 3, 2013

This visit we opted for an oceanfront King Suite. We were on the third floor as there were no upper floors available at check in. The view was tremendous. The kitchen was too small to actually cook in. We had brought our cooked meals from home and only needed to use the microwave. The fridge was a small kind without a freezer and there was no dishwasher. It's ok for a few nights but not a week unless one wants to eat out all the time. The room and bath were clean and reasonably comfortable. The plumbing needs assistance however as the toilet keeps running and making noises. The shower handle just kept turning around several times before hot water appeared. Also a great deal of water still came out the tub spout when the shower was on and the tub filled rather quickly. We had a rain storm and the porch leaked from the unit above making the carpet wet. You could actually seek where small chunks of ceiling had fallen in the past. There were cracks and signs of previous repairs. I didn't care for the night I was awakend at 11:30 by some young people running in and out of the surf and back to the jacuzzi. I've never seen security here but perhaps that is because we only visit in December. The staff was very pleasant upon check in and check out. I would stay here again but would like to try something a little more updated without an updated price.

  • Stayed: December 2012, traveled with family
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Thank love2wander12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal V, Front Office Manager at Ocean Reef Resort, responded to this reviewResponded January 8, 2013

Dear love2wander12,

Thank you for taking the time to share your thoughts about your recent stay with us here at Ocean Reef Resort. We value all of our guests feedback, expecially our repeat guests such as yourself. Please know our staff is always more than willing to address any issues you have during your stay so that we have the opportunity to resolve them in a timely manner. We do apologize for any inconvenience you encountered during your stay with us, but we do hope to see you and your family in the near future, as we would love the opportunity to show you how amazing an Ocean Reef Resort stay can be. Please do not hesitate to contact me with any additional questions or comments.

Sincerely,

Crystal VanderSchans
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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