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“Five Star ...simply the best quality service again & again”

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Westgate Myrtle Beach Oceanfront Resort
Ranked #70 of 209 Hotels in Myrtle Beach
Cola
1 review
“Five Star ...simply the best quality service again & again”
Reviewed March 1, 2010

Please give the following persons our greatest thanks and know that they each come highly recommended..professionals in their jobs...we look to coming again and refering others.
Jackie Alessio-Front Desk (goes beyond the call of duty..helpful, friendly,great person)
Margaret Gore- Breakfast Hostess (we loved forward to your warm personality each morning)
Don Martin-Greeter (thanks for the directions, we did not get lost)
Maecile, Molly, Elma and Kathren (patient, kind and a wonderful team .thank you so much )

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank herbsthatwork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, September 16, 2015
Thank you for sharing your vacation experience with us. We have renovated our property since you last visited and welcome you back to see what more we have improved on.

Best regards,
Ariel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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metter
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 22, 2010

I book this resort on line thinking it was as nice as the one in orlando.big mistake.We drove 5 hrs to get there we kept calling for directions we were always put on hold.we finally found the place the signs were not well lighted.The staff needs a attitude adjustment.maintance were nice.soon as we got in the room we drop our bags then went to eat.got back i need to use the bathroom there was urine on the floor and dry urine on the toilet stool. so they gave us another room that room there was no hot water for the shower then the repair man said can u wait til the tomorrow mind you its 11:30pm no we cant wait so finally we are moved to another room we laid down about 12:30am .This was our anniversary and it was the worst.My husband was on hold so long that he went downstairs and the phone was turned down on the desk.the receptionist was surprised to see him.it was terrible never again will i stay at wedtgate resort in mrytle beach. Deanna Howard

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank noot38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, September 16, 2015
Thank you for sharing your vacation experience with us. We have renovated our property since you last visited and welcome you back to see what more we have improved on.

Best regards,
Ariel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Myrtle Beach hotels

charlotte
2 reviews
Reviewed February 21, 2010

We stayed in a one bedroom unit, oceanview, in the new building. Plenty of room for two people. The unit was very clean and we had everything we needed. Extremely comfortable bed. Kitchen had everything we needed, except the food! Front desk staff was very friendly and pleasant. There was construction going on in another part of the property, so the parking lot had a lot of construction materials stacked in it, but still plenty of room to park. Off season rate was awesome! Would definitely stay again!

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nctraveler657
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, September 16, 2015
Thank you for sharing your vacation experience with us. We have renovated our property since you last visited and welcome you back to see what more we have improved on.

Best regards,
Ariel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunn, North Carolina
Level 3 Contributor
1 review
Reviewed February 13, 2010

This is a great place to stay. This trip was off season. Only complaint is the outdoor pools were not heated. Would go back again in season for the poolside bar and lazy river pool and live entertainment.

Stayed February 2010, traveled with friends
Helpful?
Thank LeslieP4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, September 16, 2015
Thank you for sharing your vacation experience with us. We have renovated our property since you last visited and welcome you back to see what more we have improved on.

Best regards,
Ariel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ohio
1 review
Reviewed January 17, 2010

We go to Myrtle Beach every January for a golf trip. Right from the beginning of planning this trip to the last day we stayed there was totally stressless. The employees there are all very polite and act like they are glad you are there instead of just tolerating you. We were supposed to have connecting rooms with 2 beds each, but because of the time of year, they upgraded us to condo units at no charge. The breakfast was a full breakfast, not just muffins and juice. We will stay there again.

  • Stayed January 2010, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saxman76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, September 16, 2015
Thank you for sharing your vacation experience with us. We have renovated our property since you last visited and welcome you back to see what more we have improved on.

Best regards,
Ariel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
virginia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 6, 2009

A++++ Awesome place. Great Staff. Awesome food. Beach is so close. The pools are great.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank bkshaw23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, September 16, 2015
Thank you for sharing your vacation experience with us. We have renovated our property since you last visited and welcome you back to see what more we have improved on.

Best regards,
Ariel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sterling, alaska
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 18, 2009

First time to Myrtle Beach and I choose West Gate Resort. The price was right, but the hotel it self was old and a little run down. We were not in our room very much so I was not to upset but this hotel left alot to be desired. The carpets in the room were damp and the whole hotel itself was in need of a makeover. The staff was friendly enough and did not try to push the whole" buy a room thing" on us. The only staff that was a little disappointing was the valet gut. He looked very angry with me when I tipped him $5 for really nothing he did. He did direct me to a parking lot across the street but that was it. I shouldn't have tipped him at all and he was lucky to get the$5.
For the price the hotel was just OK, next time I will find a little nicer place.
The hotel itself is right on the beach with great access, that was the only good part of this place

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank sheriphelps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, September 16, 2015
Thank you for sharing your vacation experience with us. We have renovated our property since you last visited and welcome you back to see what more we have improved on.

Best regards,
Ariel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westgate Myrtle Beach Oceanfront Resort

Property: Westgate Myrtle Beach Oceanfront Resort
Address: 415 S Ocean Blvd, Myrtle Beach, SC 29577-4053 (Formerly Holiday Inn)
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Top resorts Hotel in Myrtle Beach
#36 Business Hotel in Myrtle Beach
#49 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westgate Myrtle Beach Oceanfront Resort 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Spectacular Oceanfront Vacation Getaway Enjoy an amazing vacation with the entire family on the white-sand beaches of the Grand Strand at the beautiful Westgate Myrtle Beach Oceanfront Resort, which lies in the heart of the bustling coastal resort of Myrtle Beach. Located across the street from Family Kingdom Amusement Park and just 2.5 miles from the bustling Broadway at the Beach venue. Each of the resort's spacious, beautifully decorated villas features a fully equipped kitchen or kitchenette, sleeper sofa and furnished balcony. ... more   less 
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Also Known As:
Westgate Myrtle Beach Oceanfront Hotel Myrtle Beach
Holiday Inn Myrtle Beach

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