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“Among the Best Resorts Around”

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Westgate Myrtle Beach Oceanfront Resort
Ranked #72 of 208 Hotels in Myrtle Beach
New York City, New York
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Among the Best Resorts Around”
Reviewed January 1, 2014

My friends and I stayed here for 4 days in December. The resort was very clean, and our room was comfortable and well-kept by the staff. I would, however, avoid the buffet breakfast. Even though it was $8 per person, the quality and the variety of foods were disappointing. I'd recommend the nearby IHOP or someplace else for breakfast.

As for the value of the resort, on the other than, it was definitely a bargain. Because it was December, we paid only $150 total for 2 double beds for 3 nights (look for an extra 15% off coupon somewhere online). I'd definitely recommend this place to anyone - family, friends or couples - who's thinking of spending some time at Myrtle Beach. As a plus, the beach is literally a stone's throw away from the hotel. Just exit the resort, turn left, walk 10 meters, and the beach will be right before your eyes.

Room Tip: Try to get the rooms that face the beach.
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, January 15, 2014
Thank you for sharing your feedback. We are thrilled that you enjoyed our overall resort and convenient location. Our staff strives to provide an ultimate vacation for our guests and we’re glad you experienced just that! Thank you for choosing Westgate Resorts and we hope to see you soon!

Sincerely,
Idalise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,592 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (498)
Date | Rating
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English first
1 review
Reviewed December 30, 2013

Hotel welcomed me with open arms. Met with great customer service from the moment I arrived. Nyteli at the front desk was great. I almost feel guilty for not bringing the kids. But I will be coming back and bringing them next time. My room and view, just perfect.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tstaystrong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, January 14, 2014
Thank you for sharing your experience. We are thrilled you had a good time and everything was “perfect”. Our staff strives to provide an ultimate vacation for our guests and we’re glad you experienced just that. On behalf of the entire Westgate staff, thank you for choosing to stay with us and we look forward to seeing you soon!

Sincerely,
Idalise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarksville, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2013

Unbelievable Staff!!!! They met our every need as well as went Way Beyond All our Expectations!! Donnie and Matt were at our beck and call 24/7!!! We could have not asked for a better location, service and amenities!! You will not be disappointed!!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Connie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, December 30, 2013
Thank you so much for sharing your experience. We are beyond thrilled that our staff was able to accommodate your needs. We strive to provide an ultimate vacation for our guest and we are glad we did just that! We hope to see you soon!

Sincerely, Idalise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina, United States
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 27, 2013

I have a Westgate time share in Orlando. I had to hurry up and use a week that was almost expiring. I was finally able to get into the MBeach resort. Love my view. My child and I have never gone to the beach in the winter so this is gonna be a heck of 7 days. Usually, she stays in water but now we have to visit the sites/attractions of the town. I am enjoying my stay (even though this is my first nightj). Will let you know at the end of trip if still good.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deetripad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, December 30, 2013
Thank you so much for your feedback. We are thrilled that you are currently enjoying your stay at Westgate Myrtle Beach Resort! There is always plenty to do throughout the seasons at Myrtle Beach and we are glad you and your family are taking advantage of that! We hope you continue to enjoy the rest of your stay!

Sincerely,
Idalise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whiteville, North Carolina
Level Contributor
74 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 25, 2013

What is to say , simply the nicest hotel on the beach,Great and caring staff , all our needs were met 110%, Stay with confidence and i assure you if you have a problem its taken care of now. The rooms are beautiful and met all our needs, Great Location, great Price , clean rooms and a Terrific hot tub, staff even checked to make sure it was on when they went by.The Housekeeping Manager stopped to make sure all our needs were met.Many thanks to staff , management , owners for making my wife and my self feel so special.Ok i think you get it ,

Room Tip: Simply because we could, and this was a great choice. Thanks
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martinblacksheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, December 26, 2013
Thank you so much for sharing your experience. We are so happy that you had a great time. All of our staff is there to make you feel comfortable and we strive for our staff to be very friendly, helpful and knowledgeable. We are thrilled you were able to take advantage of our great location and enjoy our resort amenities. We truly look forward to exceeding your expectations again in the future!

Josie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Virginia
2 reviews
Reviewed December 24, 2013

This was a great vacation, great location right on the beach, and close to other attractions that we did, Staff was great. Loved the hot tub!!! The discounted tickets for attractions did help. Donnie was great and very helpful.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rhinomomof15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, December 26, 2013
Thank you so much for sharing your review with us. Our location makes it convenient for our guests to relax at the beach and even be able to explore the local attractions in the area. We love hearing when our team members go above and beyond for our guests such as Donna. We hope you had a relaxing and comfortable girl’s weekend! Please come back to vacation with us soon.

Ariel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Charlotte, Florida
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 19, 2013

Westgate experienced a 3 day loss of power for an entire 17th story bldg. in which I was staying for 7 days. While some internet reviews had noted some electrical problems in this bldg. Westgate said this had never happened before. They did not have any kind of contingency plan in place nor did they appear to try to expedite getting repair mechanical parts from Ohio. I was told parts were being shipped by a roadway courier. I was told the weather was too bad to ship by plane but a truck would get through the weather with no problem in just 10 short hours. The 10 hours turned out to be 2 days later before power was restored. I was told that the part would have been there sooner but the part got lost. No tracking numbers was obtained so I was told by a serviceman that they were on the phone for 8 hours trying to find the package. If they had only used Overnight service. We were put up in one of their hotel rooms which did not have a kitchen. Instead of cooking in our resort villa, we had to eat out for the 3 days. No accommodation by Westgate on any of the meals. They initially offered to give us a breakfast buffet for a timeshare sales pitch which by the day of the appointment, I was absolutely not going to waste anymore of my vacation time for a $8.00 buffet. We had already spent hours tracking back and forth between the hotel and villa to change clothes, etc. Initially we were told the power would be back on in about 5 hours so we didn't move our belonging to the hotel room which they gave us to freshen up. By day 2, we moved all of possessions to the hotel room. The late evening of day 3, the power was finally restored, and we loaded all of our belongings to trek back to the villa bldg. Since it is wintertime in Myrtle Beach, there were not that many guests in this bldg., I believe Westgate decided to sacrifice these few quests' vacation experience and receiving negative publicity than to get the power restored in a more expedited manner. They could have hired a private air courier to deliver the part instead of a roadway courier that delivers mass packages to many customers. I guess they have never watched "Shipping Wars". While the staff was very sympathetic, Westgate corporate should have stepped in and got the job done. Not sure what kind of service contract if any, Westgate has to fix these types of problems, but maybe they should include a damages clause if the service contractor can't get the problem fixed within a reasonable amount of time, .i.e. 8 hours. Then Westgate could compensate its guests for their loss. While certain incidents may be out of their control, it doesn't mean they can't control the situation. Maybe, Westgate needs to review this incident, and conduct a "lessons learned" to improve the response time. The staff were all very nice and tried within their authority to make the bad situation more pleasant. The problem, the staff did not have the authority to fix this situation. So if you decide to stay at this resort, be sure to take camping equipment, flashlights, outdoor cooking equipment, etc. in case the power goes out. Never know when this might happen again.

Room Tip: Choose the rooms with electrical power.
See more room tips
Stayed December 2013, traveled with family
Helpful?
4 Thank SassyVA_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, December 23, 2013
Thank you for taking the time to write a review about your stay at Westgate Myrtle Beach Resort. The power outage that you describe was very unfortunate and the entire Westgate staff extends sincere apologies. The experience was very demanding for everyone involved (staff and guests). We are very thankful for those guests that understood that situations arise that we have no control over, yet were very understanding and helpful. There are in-fact forms of compensation distribution on a case by case basis. If you fill out an exit survey or contact the department that booked your reservation, you would be able to speak with a Westgate Agent that is very willing to assist you with your concerns. Again, we apologize about your inconveniences and hope you give us another try to exceed your expectations.

Josie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Westgate Myrtle Beach Oceanfront Resort

Property: Westgate Myrtle Beach Oceanfront Resort
Address: 415 S Ocean Blvd, Myrtle Beach, SC 29577-4053 (Formerly Holiday Inn)
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Top resorts Hotel in Myrtle Beach
#36 Business Hotel in Myrtle Beach
#52 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westgate Myrtle Beach Oceanfront Resort 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Spectacular Oceanfront Vacation Getaway Enjoy an amazing vacation with the entire family on the white-sand beaches of the Grand Strand at the beautiful Westgate Myrtle Beach Oceanfront Resort, which lies in the heart of the bustling coastal resort of Myrtle Beach. Located across the street from Family Kingdom Amusement Park and just 2.5 miles from the bustling Broadway at the Beach venue. Each of the resort's spacious, beautifully decorated villas features a fully equipped kitchen or kitchenette, sleeper sofa and furnished balcony. ... more   less 
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Also Known As:
Westgate Myrtle Beach Oceanfront Hotel Myrtle Beach
Holiday Inn Myrtle Beach

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