When I hear the name Westgate I think of a top notch resort. This was anything but top notch. When I reserved this hotel I thought that the name would live up to my expectations. However, it did not. At 1:30 in the morning I checked on my daughter that was sleeping in the bed next to us and pulled the covers back to find that she was laying in a bed full of BED BUGS. That was so DISGUSTING... That alone ruined our entire vacation. Needless to say we had to wake our daughter in the middle of the night which scared her to death. I called the front desk and they immediately moved us to another room. Once in the new room we found it very hard to get comfortable and go back to sleep. Not only did we have to deal with the bed bugs, the bathroom was disgusting. The shower wall was cracked and there was mold and mildew all over the floor between the toilet and the shower. The next morning I went to the front desk to report the bed bugs to the manager and her staff had not even told her that there was an issue with bed bugs which leads me to believe that they just moved someone else in there without even cleaning it. I will NEVER stay in a Westgate resort again. My suggestion for management is if you are going to have your staff try to schedule tours and sell the resort you need to make it worth wanting to invest our hard earned money into.
- Official Description (provided by the hotel):
- Spectacular Oceanfront Vacation Getaway Enjoy an amazing vacation with the entire family on the white-sand beaches of the Grand Strand at the beautiful Westgate Myrtle Beach Oceanfront Resort, which lies in the heart of the bustling coastal resort of Myrtle Beach. Located across the street from Family Kingdom Amusement Park and just 2.5 miles from the bustling Broadway at the Beach venue. Each of the resort's spacious, beautifully decorated villas features a fully equipped kitchen or kitchenette, sleeper sofa and furnished balcony. ... more less
- Reservation Options:
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- Also Known As:
- Westgate Myrtle Beach Oceanfront Hotel Myrtle Beach
- Holiday Inn Myrtle Beach