We stayed at Dunes Village shortly after Christmas 2012 in an ocean front king studio. We would give the room a full 5 stars for a moderately priced hotel. However, we would only give the waters parks 3 stars.
Although the water parks looked just as fabulous in person as online, there was one big problem. There was way too much chlorine odor. It would burn your eyes even if you were merely walking through.
The first night, I let my kids swim for about 30 minutes. They both started coughing even though they were not sick, and they did not feel well and could not take it any more. (A lot of other people were coughing too) We looked around for a towel in vain but all the towel racks were empty. We were told more towels would be brought soon. We could not stay in the pool area any longer because of the overpowering chlorine, so we traipsed back to our room in 40 degree weather soaking wet. It was not fun.
We let management know about the situation with the chlorine, and they said they would let the pool staff know. The next day, the situation had improved quite a bit, but we had to limit our swimming because the chlorine was still too strong. The lazy rivers and slides were really fun. I just wished we could have used them more.
We really wanted to get into a hot tub, but we could not stand the chlorine any more, so on the 3rd and final day, we got into the OUTDOOR hot tub, and the chlorine in it was just right, and we enjoyed ourselves a lot. The other people in the outdoor hot tub were also complaining about the high chlorine indoors.
*The room looked new and was tastefully decorated
*There was a separate vanity area outside the bathroom that was convenient
*The king bed was comfortable. However, the queen sleeper sofa was not very comfortable.
Its mattress could have been thicker. You could feel the springs easily. However, this is kind of expected for a sleeper sofa.
*All of the staff was very helpful and friendly, from front desk staff, to maintenance, to housekeeping. You can tell management trains them to be friendly.
*The housekeeping was absolutely immaculate.
*Although you have to park in a parking garage across the street, it is a very short walk with little traffic. No problem at all.
*Assuming you have a car, most things that you would want to see or do are close by. There are lots of restaurants within a couple minutes drive.
I think this could be a great hotel if the chlorine situation were fixed. I can tell the management and staff try very hard.
- Official Description (provided by the hotel):
- Dunes Village is home of the area’s only indoor water parks; 30,000 square feet of water fun! 4 adult-size water slides, water basketball, lazy rivers, kiddie pools, mushroom waterfalls and the list goes on. Tennis buffs stay limber on the tennis court and basketball fans shoot hoops on the basketball court. Children enjoy the year-round supervised activity program, giving parents an opportunity to sit back and relax knowing the kiddies are having fun of their own. Dine in one of the 2 onsite restaurants or sip a cup of coffee from Seattle’s Best Coffee. At the end of the day, our spacious studios, suites and condos are the perfect ending to a great day at this award winning resort. ... more less
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- Also Known As:
- Dunes Village Hotel Myrtle Beach
- Dunes Village Myrtle Beach
- Dunes Village Resort Myrtle Beach
- Myrtle Beach Dunes Village Resort
- Dunes Village Resort Motel