My husband and I have stayed at Grande Shores 3 times now, and also at the sister properties for this company, we always have great rooms and service.
Unfortunately our stay for this vacation trip was cut short due to family circumstances at home. Once again Grande Shores was great to work with. Upon making my reservations I had explained that we may not even be able to arrive or have to depart early due to the circumstances, the reservation clerk made full notes on our file and upon our departure the front desk clerk advised she would be refunding us for our lost night's stay, without us even asking for it! Great customer service!
We had the ocean front room 509 - great location, beautiful view. I am a neat freak on hotel cleanliness - I carry lysol spray and wipes to clean with upon my arrival, as always the room was very clean!
The only negative I have is to suggest that the entrance area/bathroom be updated to this particular room. I've attached photos of the room. The entrance closet area is outdated and the closet doors are secured open with screws and the bathroom could use updating with a new tub, newer tile and fresh wallpaper (some wallpaper was peeling. the tile was worn from wear and the tub had what appeared to be paint spill stain of some sort) BUT even though it was outdated it still was VERY VERY CLEAN! Housekeeping was very accomodating to us when we asked for additional items.
The pool side grill food was great! Each morning we watched maintenance clean the pools. This is definately a great location in Myrtle, not in the crowded areas but close enough to the attractions you would want to access.
This was our first time having a ocean front room, typically we have the north ocean view which is great! We didn't utilize the 7th floor pool, lazy river, jacuzzi area this time, but it is awesome as well.
Great customer service, great location, clean clean clean everywhere, rooms, pool, walkways, parking garage - every time we've been there.
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- Also Known As:
- Grande Shores Ocean Hotel Myrtle Beach
- Hotel Grande Shores Ocean
- Grande Shores Ocean Resort Myrtle Beach
- Grande Shores Resort
- Grande Shores Myrtle Beach Sc