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“Wasnt really what the captain ordered.....”

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Captains Quarters Resort
Ranked #94 of 208 Hotels in Myrtle Beach
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wasnt really what the captain ordered.....”
Reviewed September 24, 2012

What can i say Captains quarters wasnt really what i thought it would be like it looked amazing online but for some reason not in real life. Great vacatuion in mrytle beacj but hotel stay was average but was a saty i could handle but the beach was very very close by so if you wanted to see a fireworks show or just wal on the beach it was right in the backyard. Captains Quartes should really update thier online status and thier hotel...

Room Tip: "look for a room in advance if your going in the summer time"
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donovan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBlueManager, Manager at Captains Quarters Resort, responded to this review, September 25, 2012
Thank you for posting a review for us. We are glad that you stayed with and agree the location is the best! We hope that you will stay with us again in the future..
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2,251 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (618)
Date | Rating
  • English first
  • French first
  • Greek first
  • Spanish first
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English first
Kingstree, South Carolina
1 review
Reviewed September 23, 2012

we would like to thank front desk empoyee ms. naimoi for her services. she was very kind filled with patience and joyful. the hotel was great and filled with nice people, along other services. when we first come, she work with us very carefully and break everything down so that we could understand. my wife and i came here for our 1st anniversay and hope that we could have stayed longer.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marcus w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBlueManager, Manager at Captains Quarters Resort, responded to this review, October 10, 2012
Thank you for taking a moment to write such a nice review for us. We are so glad that you spent such a special time with us.. We agree Naomi is such an assest to us and we are so happy to pass your comments onto her.. Come and see us again as soon as you can.
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Sanford, North Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 22, 2012

Minutes after arriving at this resort, we found bugs crawling on the floor and on the door. The oven door was dirty, the carpet had not been vacuumed, and the tile floor was dirty. Decor was very outdated and bathroom was small. Will not stay here again and suggest you don't either. They sent me a survey and I responded and asked for a refund but didn't get one. They don't care.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Wilson49512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Myrtle Beach hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 19, 2012

We stayed in the king suite and it was gross!!! The floors looked like they weren't cleaned in weeks, the decor is old and outdated, and when we went to lay go to bed we found hair all in our sheets and on our pillows!! I called to the front desk and asked for clean sheets. After 20 minutes no one brought them up so I had to call down again and they finally brought them up. Needless to say we WILL NOT be returning!!!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mcmanus2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina, United States
1 review
Reviewed September 18, 2012

Would not suggest captains quarters to anyone had beach front room and could only see part of the beach because of building, carpet was damp and coming up spent three hours of vacation waiting for maintenance to come fix shower, which was so un called for should have been moved to a better room but all that was offered for loosing valuable vacation time was free breakfast. I find this very poor customer service.

Room Tip: Not at captains quarters
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruby_O443
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBlueManager, Manager at Captains Quarters Resort, responded to this review, September 25, 2012
Thank you for writing a review for us. It is always distrubing to hear of a dissatisfied guest and we would like to apologize for any issues you had while staying with us. We would like to hear more about your vacation. At your convenience you can reach a manager at 1-800-373-4091. Thank you.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 17, 2012

I never ever ever book this hotel.
I stay on the small tower don't have elevator
It's not clean.
My wife tell me the 1 day please go to the desk
And cancel the reservation but I say is ok online the pools look great and the room's to.
I can live with a old hotel but the last day is like
The end roaches roaches

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank benjitas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 17, 2012

Resort was nice overall. Staff was friendly everywhere you went, service was quick. Rooms had the feeling of being old, needed some updating besides just the basic replace the comforters. Sheets were old, pullout bed was falling apart. Other than that, stay was fine.

Room Tip: Stayed in balcony on 3rd floor, we were right above pirate pool.... it was pretty noisy right up til...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jecbd43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBlueManager, Manager at Captains Quarters Resort, responded to this review, September 24, 2012
Thank you for sharing your vacation with everyone.. We do apologize for any issues you had while staying with us. We are continuing to make improvements every year to our property and value our guest's suggestions and comments.. We look forward to your next weekend getaway..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Captains Quarters Resort

Property: Captains Quarters Resort
Address: 901 S Ocean Blvd, Myrtle Beach, SC 29577-4434
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#63 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Captains Quarters Resort 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Captains Quarters Family Hotel
Hotel Captains Quarters Family
Captains Quarters Myrtle Beach
Captains Quarters Resort Myrtle Beach Sc
Captains Quarters Motel Myrtle Beach
Captains Quarters Hotel Myrtle Beach South Carolina

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