My wife and I have stayed at the Ocean Creek Resort for more than 20 years. We are now both retired and spend 3-5 months in the Myrtle Beach area. We are currently wintering at the property until the end of January, 2013. Despite the properties age and the issues that brings, Ocean Creek remains our favourate place to stay in the Myrtle Beach area. Ocean Creek Resort is close to great restaurants, bars and shopping. You can rent anything from an ocean-front unit or many other types of units.
What has most disappointed us for the past 4-5 years is the poor quality of the service we receive from Ocean Creek's staff when we try to book accomodation. Phone calls and email messages are ignored. We have been treated like mushrooms. This year we booked an ocean front unit directly from an owner. Our unit is fine and we are very happy with it. The owner has been accomodating and easy to deal with in all respects. We have the satisfaction of knowing that all of our rental payment is going directly to the owner rather than having a portion clawed back by the rental office.
Our wish would be that owners of other properties who are dealing directly with Ocean Creek Resort could understand that their unit will possibly be empty because of the poor service provided by the rental office. We have friends who have experienced the exact same problem and they have chosen to either stay elsewhere or book their unit with another rental firm.
We will never book directly with Ocean Creek Resort again and we would suggest that others do the same.
- Official Description (provided by the hotel):
- Message from TripAdvisor: Condominiums at the Ocean Creek Resort are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip. ... more less
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- Also Known As:
- Ocean Creek Hotel Myrtle Beach
- Ocean Creek Resort Myrtle Beach
- Ocean Creek Myrtle Beach