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Condominiums at this property are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip.

“Room was old and not as clean as I would have liked.”

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The Caravelle Resort
Ranked #28 of 209 Hotels in Myrtle Beach
Roanoke, Virginia
Level 6 Contributor
107 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Room was old and not as clean as I would have liked.”
Reviewed December 21, 2013

We went for a long weekend and wanted to be near my friends who were staying somewhere else for a week along the strip. To say I was disappointed would be an understatement. First of all, it was NOT clear where to check in - or where to park. When we got to our room, it had old appointments and it wasn't as clean as I would have liked - the room smelled and the door didn't close as it should have. Not only THAT but the bed was SO bad that I literally rolled to the edge of the bed and almost fell out!!!

The ONLY saving grace was that the room faced the ocean...but then I'm sure there were other locations that face the ocean in the same price range. That was the ONLY thing of value for this hotel. We will not be returning. There are WAY too many other newer and cleaner hotels to stay in.

Room Tip: If it's an older hotel, ask if the rooms have been updated.
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  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
3 Thank Seralynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Manager at The Caravelle Resort, responded to this review, December 26, 2013
Thank you for taking the time to leave a review in regards to your recent stay at the Caravelle. We strive to provide all our guests with a relaxing, memorable vacation experience, and unfortunately we did not succeed during your visit. Your feedback is greatly appreciated and will be used to ensure future guests receive the fun-filled get-away that they desire. We invite you to consider a future stay with us, so that we may have another opportunity to provide you with the enjoyable vacation you seek.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
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  • Cleanliness
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English first
Tipp City, Ohio
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 9, 2013

We thought we were getting a great deal as we booked our vacation while they were running a 26% discount sale, but overall we were fairly disappointed with our stay. While the front desk was very helpful upon check-in, there were far too few employees working with so many people in line (this was the case the few times we had to go to the front desk at various times - wait time no shorter than 20 mins). We LOVED our housekeeper - she was always willing to give us extras with a smile, though the one time we were headed to the beach and needed towels I couldn't find her. I found the housekeeper on another floor and she was RUDE - told me it wasn't time for towels yet and if we needed them we'd have to walk across the street to the front desk (see previous point about the front desk). The staff was often found smoking in the stairwell or right outside the doors. The elevators were down for nearly 24 hours for maintenance and we were not informed before our stay. Traveling up and down 4 flights of steps with 5 kids was exhausting and ended up being EXTREMELY dangerous when the power went out for several hours (you had to light a lighter to see in the stairwell). Also, we had to throw leftover food in the refrigerator away as well as it became room temperature when we lost power. There was no apology to anyone - when I had to go to the front desk to get another room key, I heard a LOT of guests complaining of the rude staff in the hotel regarding the stairwell and power outage. The room was 'ok' - lots of cigarette ashes on our balcony furniture... some remnants of roaches that had recently been exterminated... broken cabinet doors.. but it was definitely large enough to accomodate our large family. The outdoor bar/grille for our hotel was a huge plus for us booking our stay as we could get food and drinks right on the beach, however it was closed for our trip in EARLY AUGUST with temperatures in the high 80's - total disappointment. The one day it rained we found out that the indoor pool was also closed for maintenance - another disappointment. Had we known of the elevator, pool and bar/grille we would have likely made reservations elsewhere. While the Caravelle did send us a questionairre about our stay, which I gave the good and the bad, their response was to give us 20% off our next stay. I told them 'no thanks' - we got a better deal just going to their website last year and it wasn't even worth that.

  • Stayed August 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Katie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Manager at The Caravelle Resort, responded to this review, December 10, 2013
Thank you for the feedback in regards to your stay this past August. Our goal is to provide all of our guests with an exciting, fun-filled and enjoyable vacation experience, and unfortunately, in your case we were unsuccessful. Please know that your comments are appreciated and will be used to ensure we are more fully staffed, provide better guest service, and improve communication in regards to unforeseen maintenance challenges. We hope you will consider a future stay with us, so that we may have another opportunity to provide you with a vacation you will want to remember.
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1 review
Reviewed December 8, 2013

Great location, beautiful ocean views. Room was a little on the small side, but was kept nice and well cleaned throughout entire stay. Pools are great. All staff members were very pleasant and helpful. Enjoyed the entertainment that was provided on a daily basis. Loved watching the hula dancing and fire dancing show. Especially enjoyed meeting and hanging out with MagicAl. Very nice, laid back, and friendly guy who really lives up to his name. Just go down to the main lawn and he will mesmerize you with his awesome balloon art. His funny antics will put a smile on everyone's face young and old alike. This guy is really great at what he does a true asset to this resort. Is definitely a place worth coming back to.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KM326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Manager at The Caravelle Resort, responded to this review, December 10, 2013
Thank you for your review of the Caravelle Resort in regards to your stay with us in August. We are thrilled to hear that you had such an outstanding vacation experience. You will be happy to hear that we have re-booked Chief Kamu for a complimentary fire and hula show each Monday during this upcoming summer season. MagicAl will also be returning, and he has been working all fall to come up with amazing new balloon creations! Let us know when you are ready to plan you next Myrtle Beach get-away. We look forward to seeing you next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laurinburg, North Carolina
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 2, 2013

We booked our Honeymoon at the Caravelle Resort in November, the staff is always great and friendly. We enjoyed breakfast at the Santa Maria and had a perfect trip!! The rooms are beautiful, clean and comfortable. We always stay at the Caravelle every time we come down, and we would never dream of staying anywhere else. This will be our vacationing spot for our family for years to come. We love this Resort!!!! THE STEVENS

Room Tip: If you stay during the off months (and you have children that want to swim) the 7th floor is your be...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2013

This was our second stay at The Caravelle. The customer service from the front desk was awesome, every year just gets better. They were more than accomodating in helping us find a room we were satisfied with. We WILL return next year.

Room Tip: Call before you book the room, some of the pictures are deceiving when booking online. Luckily, the...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Desiree S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Manager at The Caravelle Resort, responded to this review, November 16, 2013
Thank you so much for your kind review on Trip Advisor. Our goal is to provide every guest with excellent service. We look forward to having you stay with us again next year!
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Aiken, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2013

We stayed in the Executive King Suite for just under $100. It looked as pictured online - very spacious, clean, well furnished. The oceanfront room had an excellent view and the staff was very friendly. We will definitely be staying here again. Check-in and checkout lasted less than 3 minutes both times.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Lexianna2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Manager at The Caravelle Resort, responded to this review, November 16, 2013
We appreciate you taking the time to leave a review in regards to your recent stay at the Caravelle Resort. We strive to make every vacation experience outstanding. We are looking forward to you returning for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Pennsylvania, United States
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 11, 2013

This was my ? visit from coming 2 times a year for the last 15 years. We stayed in an Oceanfront Efficency on the 10th floor. It has a great view and a private balcony. The morning sunrise is spectacular. The beds and pillows were soft and comfortable. Eating in the Santa Maria Restaurant ia always a pleasant experience. The front desk is helpful and courteous. This has affordable rates. WOW!

Room Tip: Go unline and find the type of room for you from many selections.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emmett Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Manager at The Caravelle Resort, responded to this review, November 16, 2013
Thank you so much for your comment. We look forward to you returning each year! Front our guest service agents, to our food and beverage team, all of our employees are eager to serve with a smile.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Caravelle Resort

Property: The Caravelle Resort
Address: 6900 N Ocean Blvd, Myrtle Beach, SC 29572-3640
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Myrtle Beach
#22 On the Beach Hotel in Myrtle Beach
#42 Romantic Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Caravelle Resort 3*
Number of rooms: 574
Official Description (provided by the hotel):
Message from TripAdvisor: Condominiums at the Caravelle Resort Hotel are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip. ... more   less 
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Also Known As:
Myrtle Beach Caravelle Resort
Caravelle Resort Myrtle Beach Sc
Caravelle Hotel Myrtle Beach Sc
The Caravelle Golf Family Resort

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