Overall the experience at the caravelle resort was very good. Our efficiency room was very clean and comfortable. The ocean view was wonderful. The really nice thing is their sister resorts are next store and across the street. You can use their facilities, including their pools, anytime. they had a very nice breakfast buffet. All of their staff was helpful and polite. Their Tiki bar on the property is very nice, but a little small. The had a free hawaian luau one night. The night of the Luau they had a dinner buffet for $11.00, that was OK at best. When I want up for seconds they told me I couldn't have seconds. It wasn't posted anywhere that you could only go up once for food. I mentioned that and they said sorry..I said it should be posted most buffets are all you can eat!
The only other issue was at check in the staff couldn't handle the volume of people checking in. It took forever! Also they told me they guaranteed a 3 pm check in and my room wasn't ready. I was told they start guaranteeing rooms at three?? That's ridiculous!!! is it three or not? afier putting up a fuss they did let me talk to a manager, Heather, she was very nice and got me a room immediately.
Other then the two issues above it was a pleasant experience.
- Official Description (provided by the hotel):
- Message from TripAdvisor: Condominiums at the Caravelle Resort Hotel are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip. ... more less
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- Also Known As:
- Myrtle Beach Caravelle Resort
- Caravelle Resort Myrtle Beach Sc
- Caravelle Hotel Myrtle Beach Sc
- The Caravelle Golf Family Resort