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“Attractive beach area but hotel is still undergoing improvements”

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Anderson Ocean Club & Spa, Oceana Resorts
Ranked #8 of 209 Hotels in Myrtle Beach
Certificate of Excellence
Belleville, NJ
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Attractive beach area but hotel is still undergoing improvements”
Reviewed March 27, 2012

Ocean Boulevard is lined with hotels that are old, new, small and large. They all serve various groups - families, college kids on spring break, couples - and various budgets. We stayed at the Anderson because it is participating in our Hilton Grand Vacation Club program, but it still has a ways to go before it is still up-to-par with expected Hilton quality and service.

While this is a relatively new facility, it still has some internal improvements to go - appliances, carpeting, interior finishes - before it really feels like a luxury spot on par with HGVC locations in NYC, Orlando and other locales. All in all, our room had some great amenities - a full kitchen with dishwasher, a nice sized bathroom and a stacked washer and dryer unit (small sized, but enough to do the job for our needs). The in-room TV was small, around 30-32 inches, and it felt swallowed by the open living-room/dining room area. WiFi reception was great in the room, but cell phone reception was not (AT&T, in my case). This is less of an issue if you are on a higher floor, but it will definitely affect you if you are in the lower 8 floors or so.

Our issues with the quality and service were the result of a request for additional toilet paper in our room and the presence of what looked like a bug exoskeleton on our bed. When we called about the extra toilet paper they said that they would have it included when housekeeping came. Houeskeeping didn't leave any additional toilet paper so we had to go and get some from the front desk after we came back that evening. When we mentioned the bug exoskeleton to the front desk a "manager" asked if he could look at it in our room. They assured us that it was probably just a waterbug and that it was harmless. That wasn't terribly heartening. When it comes to bugs and hotels it's a pretty big issue currently and it should have been handled a little less off-handedly. They did give us two free meal tickets to the buffet breakfast restaurant across the street as an apology, but from the looks of the place it is likely where the bug came from. The breakfast buffet was a horrible experience and not worth the price we paid for it, which was only the tip. In my opinion, the hotel should have treated our issue slightly more seriously and with a better resolution.

In terms of beach access, this hotel has direct beach access in the back of the hotel like most other beaches along the strip. It couldn't be easier and the beach access is in the pool area, so you can literally go from one water experience to the other.

Would I stay here again? Possibly, but only if it has been further upgraded by HGVC to be more on par with their other properties. Otherwise, I'll look at other locations in the area since there are plenty to be had or just consider FL for any future trips.

Room Tip: Ask for rooms on a higher floor (8+) and with a beach view to really get the best experience. Cell p...
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  • Stayed March 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Jeffrey V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (694)
Date | Rating
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English first
Hamilton, Ontario, Canada
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 26, 2012

Anderson resort and spa is the only place I will ever stay again when we are in Myrtle beach, hotel was very clean, very updated, and staff was great. Only thing I could complain about was that our room was on the 3rd floor right across from the workout room, which you could here people coming and going. Other then that things were great.

Room Tip: watch the 3rd floor as rooms 308 and 309 were right across from the workout room, and every other fl...
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  • Stayed March 2012, traveled with family
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Helpful?
1 Thank 801Annette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 24, 2012

Loved this hotel. The only thing that wasnt perfect was the wifi. Had to be close to balcony for it to register. I will deal with that any day if that is the only flaw

  • Stayed March 2012
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank drip8701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 21, 2012

If anyone has the chance to stay at the Anderson Resort, Please do you will never want to leave.I had booked on line another hotel,It was like something out of a scary movie.So we started looking for a different hotel and thats how we can across The Anderson Resort. I had explained my problem to them, I told them we didn't feel safe they even offered to have someone walk back to get my car from the other hotel which was a few blocks away. It feels like home away from home. All of the staff makes you feel like a VIP. I felt very safe with just myself and three teenage girls.It was peaceful, never heard the housekeepers in the mornings.Even the parking garage was clean. We loved it.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mommaplum63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntersville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 20, 2012

I was originally booked at a sister property without internet connection. I explained to the Anderson Management my situation and that I was there to work. They held a room for me and promptly moved me to a great room with internet connection.

Room Tip: Great Staff!
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  • Stayed March 2012, traveled on business
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Helpful?
1 Thank asherrill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 20, 2012

We booked the CanAm special for march break. We arrived and were very surpirsed by the room we had in our 2 bedroom, 2 bath oceanfront suite. The balcony was very large, with 5 chairs and 3 little tables, sufficient for your coffee and book, or beer and chips:). The view of the ocean and beach was breath taking from the 21st floor. We slept with the sliding glass door, on our King bedroom, ajar to hear the waves crashing. Our family enjoyed the extra bedroom, extra tvs, and the fully equipped kitchen. Our girls enjoyed the indoor pool, although a little too much like bath water for me, and the outdoor pools were like the ice justed melted. We had quite a walk to the 14th Ave Pier, but we enjoyed walking the beach. Kirk was very helpful with anything we needed for our room and the front desk staff were attentive. The property is nicely decorated and very clean. Thanks you to the Valet staff, Justin, Jimmy and all the valet staff, for quick and courteous service. We will return in the future.

Room Tip: Oceanfront rooms are definitely worth the extra $$$s.
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  • Stayed March 2012, traveled with family
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Helpful?
2 Thank T-StKitts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed March 20, 2012

The people & employees R very nice 2talk 2 & the pools were great i would rate this a5star

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Warrpple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anderson Ocean Club & Spa, Oceana Resorts

Property: Anderson Ocean Club & Spa, Oceana Resorts
Address: 2600 N. Ocean Blvd, Myrtle Beach, SC 29577-3239
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Myrtle Beach
#20 Family Hotel in Myrtle Beach
#32 Romantic Hotel in Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Anderson Ocean Club & Spa, Oceana Resorts 3.5*
Number of rooms: 304
Official Description (provided by the hotel):
We feature luxurious-, two- and three bedroom condominiums with room service and other amenities including a day spa with hair and nail salon, flat screen TVs, fitness center, indoor & outdoor pools, lazy river, Jacuzzi, oceanfront bar, wireless internet and valet parking. Our full service spa offers massages, facials, men’s spa services and more. Close to many nationally recognized golf courses, restaurants and area attractions. ... more   less 
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Also Known As:
Anderson Ocean Club & Spa, Oceana Hotel Myrtle Beach
Anderson Ocean Club And Spa, Oceana Resorts
Anderson Ocean Hotel
Anderson Ocean Myrtle Beach

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