We were there the week of the Easter. On Saturday morning the hotel hosted an Easter egg hunt and made complimentary hotdogs on the grill for the kids (How thoughtful). Our room was very nice and clean. They have been using the off season to do updates on the hotel and it is coming together nicely.
The Sandcastle has a nice location on the beach. The outdoor pool is heated to 90 degrees so is very comfortable swimming in most weather. They also have a couple HOT tubs and a lazy river water feature.
The bed was too firm for my liking, it would perfect with the addition of a pillow top. The cleaning service could be improved, there were places that should have been wiped cleaner.
I will recommend the Sandcastle to any friend that will be traveling to Myrtle Beach, it was a good stay for the money.
This is the second year in a row I have stayed here. We love it. The view is so beautiful. The condo is just right for 3 people. The shows there are very entertaining for the whole family. The staff is very friendly. You can stay on the beach all day go up to the condo get refreshed and head back down to the pool for a evening swim. We had a wonderful time.
This had a great view but the whole place needs cleaned and a lot of work. The elevators did not work and one was actually smoking when we arrived. Ended up having to use stairs for most of our stay. Took 30 minutes to actually catch an elevator. The room had all furniture pushed up against the walls and carpet was filthy. Housekeeping only cleaned 2 times but they did bring towels. The kitchen in the room was filthy. The front of the stove had splatters all over it. Only one of our room keys ever worked. We were woke up two times by delivery people in the middle of the night when we hadn't ordered anything. I loved the view, the beach, and the balcony. WiFi never worked in five days.
This was a first for us to rent a sight unseen place that was not a chain so if unit not acceptable there were others to move to. No real major issues. No pics of bathroom which while clean was small and out of date for a "Condo" unit not a motel room. The kitchen while offered a full oven/stove and Ref. There was NO counter space and I being 5 ft tall could not reach the overhead cabinets where all the kitchen items were stored. The bed was comfortable and nicely dressed. The couch was roomy and the dinette was stylish and nice.
The balcony is very small and only the plastic stack-able chairs could fit. My biggest complaint was the the carpet is very dirty. White socks turned black! Had to keep socks or shoes on feet at all times. Not sure of the cleaning arrangements for that. Yes it was very affordable but I am not sure I would rent again unless I had heard or seen updates and clean or replaced carpets. View is very limited as both buildings on each side sit closer to the shore!!!!
This was advertised as a condo. This building is very very old and is/was an old motel.
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Prompt communications and no surprises. The unit was exactly as advertised. Really great location, nice pools and hot tubs. Good on site breakfast options. Highly recommended.
This was our second year in this unit, and hopefully will not be our last. The accommodations have all that we require and the location is excellent. Wonderful view from the balcony and a quick jaunt to the beach.