We stayed in a 2 bedroom suite, ocean view for 5 nights.
The roads to the hotel were clearly labeled, as was the building and parking deck. We had no problems finding where to be. We were able to check in early without any problems. The check in process was quick. The elevators were fast as we never had to wait longer than a minute. The hotel was quiet. We never saw anyone else on our floor the entire week. The room upon check in was immaculate. The space was larger than the photos represent. The kitchen was well equipped. They even provided dish soap and dishwasher soap. The appliances were in good working order and updated. The living room was large with plenty of seating and cabinets for extra storage if needed. The dining room was large and offered an 8 person table. Each of the 2 bedrooms were clean, large and very comfortable The beds were pillow top. Pillows were plentiful. Closets were large walk in with a large space to hang up items. Our safe in the master bedroom was not working properly. The kitchen telephone was also not working properly. There were 2 other phones though, one in each bedroom. There were 3 TV's, each a large flatscreen. There was also a DVD player. The laundry room was useful and handy to have especially after days on the sandy beach. Our view of the ocean was great. Our balcony was angled so if you were standing or sitting at the table on the balcony you could see the waves roll in. You could also see the ocean if you were laying on the left side of the bed in the master room. Overall I was very impressed with the room and the value. I felt like Julia Roberts in pretty woman.
The pools were nice. There were always plenty of pool towels to use. Beach access was good. My 3 yr old especially liked the Splash waterpark that was free for us to use but part of kingston plantation hotel. The only draw back was the walk... a stretch for a tired 3 yr old. The beach was clean. It is not a private beach, but it was not crowded. The lifeguards rent chairs. Too bad hilton didn't provide their guests with chairs. Not too big a deal though.
For the most part staff was very friendly. The counter person was always nice. Housekeeping our first 2 nights was great. The next couple days we had to call around 3pm to request service and then it was only minimal - towels / garbage / etc. 2 complaints - We requested clean sheets for 1 bed b/c my 3 yr old had a small accident and instead of staff changing the sheets they just handed us the sheets. And when my husband went to use a cart to load up our stuff the bellman made a fuss about him taking the cart for a 2nd trip saying that cart belonged to Hilton and others belonged to Royale Palms... The cart was in the Royale palms with the rest of the carts. The bellman should have asked my husband if he needed help instead of telling him where to return the cart.
Overall, I would definitely return to this hotel and look forward to trying other Hilton Hotels. This hotel was exceptional and a good value as well!
- Official Description (provided by the hotel):
- The Royale Palms Condominiums by Hilton have a great north Myrtle Beach oceanfront location. The stylish Myrtle Beach, South Carolina, condos are located within Kingston Resorts, and are near many of South Carolina’s major attractions such as Broadway at the Beach, Myrtle Beach House of Blues, and Tanger Outlet Mall. Allow our Hilton staff to assist you with tee times at any of the 100-plus Myrtle Beach golf courses outside the gates of our Myrtle Beach resort. Relax at one of our nine resort pools, or choose to work out in our Sport and Health Club. ... more less
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- Also Known As:
- Royale Palms Condominiums By Hilton Hotel Myrtle Beach
- Hilton Myrtle Beach
- Hilton Hotel Myrtle Beach