This was our first visit to Myrtle Beach and our last! Read all the great reviews about the Grand Atlantic Ocean Resort. When we arrived, our rooms were filthy. Floors had not been swept or mopped. Dust bunnies in the closet with the washer and dryer. Mold growing in sink in master bedroom. Spiders and spider webs. Called and complained at front desk. Housekeepers gone until morning, would clean top to bottom the following day. We were out all day got back and the room hadn't been touched. Called front desk, put on ignore. We took pictures and went down to front desk. The manager send two cleaning ladies up. I had to have them clean the sink in masterbedroom twice. The swept up a dustpan full of dirt. There were no hangers in the closets, had to ask for linens. In the middle of the night, the fire alarm went off, not once but twice. None of the firefighters or management came to check on guests. Several guests in our tower didn't even know the alarm had gone off. That God there wasn't a fire!! By the way this was a penthouse suite, I would hate to see what the regular rooms were like.
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- Also Known As:
- Grand Atlantic Ocean Hotel Myrtle Beach
- Hotel Grand Atlantic Ocean