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“Like going home every year”

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Grand Atlantic Ocean Resort
Ranked #59 of 209 Hotels in Myrtle Beach
Reviewed January 7, 2013

My family has been returning every March to the Grand Atlantic for many years. I think what many people do not realize is that some units are managed by the onsite management, some by the owners and some by outside rental companies. I know that the onsite management has been encouraging their clients to update furniture, etc. over the past few years. You can, therefore, find a big difference between the condition of one unit compared to another. We go there for the location, the beach and the pool. We love the indoor pool as it is kept very warm and the surface around the indoor and outdoor pools was redone this past year. Management is warm and friendly even if you haven't booked through them. I hope we can continue to return here for many more years.

Room Tip: view is excellent from all units
  • Stayed: March 2012, traveled with family
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3  Thank Canuck077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 - 326 of 576 reviews

Reviewed December 30, 2012

This is a great resort! We have stayed here several times. This time, we stayed on the 20th floor in a 4 bedroom. This was sort of a mini family reunion. With kids of several different ages, it was great to have all the pools in relative close proximity to one another to keep an eye on everyone. The unit we stayed in was managed by the resort and they came everyday to clean and change towels. I know that some of the units are managed separately ( these seem to be the ones that get lower ratings). You have to remember these are individually owned condos. I would highly recommend renting directly through Grand Atlantic. One other small thing...I would ask for a unit on the fourth or fifth floor. This way you can park in the deck and be right on the same floor as your unit. Sometimes the elevators are a little slow at peak times. Parking on the same level as your unit is convenient and makes loading and unloading a breeze.

Room Tip: Book through Grand Atlantic. Stay on fourth or fifth floor.
  • Stayed: August 2012, traveled with family
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3  Thank Jbd23236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012 via mobile

We got a great deal on our penthouse for the month of December. We thought we were going to have trouble checking in but the staff helped us through everything. The room was spacious and clean. View was amazing (21st floor). Parking garage was being pressure washed while we were there and the front desk kept us informed about when to move our vehicle. It was also quiet and pleasent at night. Our kids loved the heated pool and hot tub. Kitchen had everything needed to cook full meals which saved us money. Will definitely be returning next winter.

  • Stayed: December 2012
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1  Thank AR245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2012

8 guys booked a golf vacation, grand atlantic was the resort the package advertised. We were worried about the accommidations based on the price that we paid for the package but we couldn't have been happier. The hot tub and pool area was all new, the 3 bedroom condo's we stayedin had a fabulous view of the ocean, rooms were clean and updated only flaw was the couch an chair are dated and need to be replaced, however we will be rebooking again next year. The staff were accommidating and pleasent to deal with. location was close to most attractions and bars this is a 9 out of 10 resort!

  • Stayed: December 2012, traveled with friends
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1  Thank Happygolfer_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

Took a chance and booked this resort for my church seniors group because the nearby resort that I usually book for this group wanted a much higher amount for the same amenities on same dates. We were very pleased! Friendly staff accomodated my seniors group (11) in every possible way during our two night stay in the 4 bedroom condo. Rooms were clean and everything worked. Views of beach were great! Did not use pool so I can not rate, but pool area and water looked very clean.

  • Stayed: November 2012, traveled on business
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Thank marysc0901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2012

I booked this resort at the last minute and could not have been happier. My husband and I were meeting our granddaughter for a few days visit. We were greeted by friendly, helpful staff and allowed a very early check in. The place was spotless, very comfortable and quiet. It is centrally located to stores and restaurants. We liked it so much that we are coming back in a few weeks for a sisters weekend.

  • Stayed: November 2012, traveled with family
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Thank FloridaMz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012 via mobile

I am staying here through vrbo. Before I booked the condo I checked the resort website, reviews, etc.
Everything sounded wonderful. We get here November 10 and get the kids ready to go to the "indoor" pool....and there is NONE! There is a covered pool area with heated pools but they do not put up the walls until December 1. The ocean breezes blow through the covered pool area and make you freeze. Nowhere on their website says that. It says "INDOOR " pool. The weather is very cold and we can't get in the pools. The kids are very disappointed and had the website clearly communicated the pool situation we would have definitely stayed elsewhere that knows the definition of an indoor pool. If you have children that want to swim do not stay here before December 1.
As far as the rest of the resort it is clean and would have been perfect for us if they would have had an indoor pool as the website had said.

  • Stayed: November 2012
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1  Thank luvthebeachaaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAtlanticManager, General Manager at Grand Atlantic Ocean Resort, responded to this reviewResponded November 18, 2012

We are sorry if this reviewer felt the way our pool area is described as false advertising. We certainly do not intend to mislead our guests in anyway. It is important to us that all guests are comfortable and feel confident in their travel decision. The pool has been managed in this way since the resort has opened and I do not recall any other concerns being raised about this.

The pool is fully enclosed for most of the year. During hurricane season we are required by federal regulations (as are other hotels/resorts in Myrtle Beach) to remove the glass wall that completes the enclosure of the pool. These regulations prohibit us from putting up the final wall until December first. Usually, this is not a problem as the pools are heated to between 88 and 90 degrees and the average high temp in Myrtle Beach in November is 65-70 degrees. Unfortunately, over the past few days we have had unseasonably cool weather with strong winds. Had the weather been more average, most likely the absence of the last wall would not have been a concern to this reviewer. As they were very pleased with the resort otherwise I am hopeful they will return. Should you have questions or concerns regarding our pools or any other resort amenities, please feel free to call us at anytime.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Atlantic Ocean Resort

Address: 2007 S Ocean Blvd, Myrtle Beach, SC 29577-4637
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Family Hotel in Myrtle Beach
Price Range: $99 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Atlantic Ocean Resort 3.5*
Number of rooms: 133
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Also Known As:
Grand Atlantic Ocean Hotel Myrtle Beach
Hotel Grand Atlantic Ocean

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