Located right on beach with easy access to shopping, eating, sites. Elevator availability, bike, swimming pool, lounge chairs, and recycle. Rooms very comfortable. Felt like home. Overall, very accommodating and relaxing. More
- Free Wifi
- Free parking
Located right on beach with easy access to shopping, eating, sites. Elevator availability, bike, swimming pool, lounge chairs, and recycle. Rooms very comfortable. Felt like home. Overall, very accommodating and relaxing. MoreShow less
Thank you for taking the time to review Schooner. We are pleased that you enjoyed your stay and hope that you return.
The unit is older and small - the kitchen is especially small. All units are beach front. We had a 2 BR end unit. The master was in the back of the unit, sort of wrapped around the hallway and facing the hallway. The twin bed bedroom was next to it with a window and an angle view of the ocean. The best thing about it is the fact that it is beach front. The unit could have been cleaner. We had to sweep up some hair off the bathroom floors and do some cleaning in the kitchen. The staff was friendly and helpful.
We are very sorry that you experienced these issues. Thank you for taking the time to give us your honest feedback. We will make our housekeeping staff aware of your problems.
Upon entering the hallway to the elevator, the first thing you notice is the dirty hallway with rundown entryways. Our stove was rusted, bathroom door knob falling off, basically a run down dirty place. Not one staff member acknowledged us the entire time we were there. This place is dated and needs a complete do over.
We are sorry you did not enjoy your stay with us and thank you for taking the time to express your concern about these issues. Your comments are very helpful to us to ensure that these issues are addressed with our staff.
Currently here. Web site said "recently updated". "Recent" means last updated in 2016. Very outdated, furniture stained, cabinets filthy, but the worst was the bathroom. Hair in the tub, urine on the stool. They came up to clean, but couldn't really see much difference so we cleaned it ourselves. Offered to take a different room, but it wasn't any better and figured if they cleaned the bathroom it would be ok. Should have waited to see if they did it. Beds weren't bad. some outlets didn't work and small tv in livingroom and remote only partially worked. Front desk very friendly.
We would like to thank you for taking the time to advise us of your recent stay. Your comments are very helpful to us to ensure that these issues do not occur again We are very sorry that you experienced these issues. Our housekeeping supervisor has been informed of your issues and her staff will undergo training.
Definitely disappointed! View from 4th floor was great! However, very outdated and just plain old. Bed ok; but bedroom is right on the hallway. Did have updated, good TV's and since it rained we were glad. 2 blocks to Starbucks is a plus. But noisy refrigerator, bad wall outlets, dreary lighting. Won't stay again.
Thank you for taking the time to review our property. We are pleased that you enjoyed the view, our new Tvs and our new mattresses. We are disappointed that you had other issues with your room. We are working on replacing our outlets and lighting next year.
This place is a DUMP!!!The rooms are filthy. We had to move 3 times in 24hrs. The elevator was constantly being worked on or out of order. The bathrooms are dirty and the tubs are scary. The dishes in cabinets were dirty,vents were encrusted in black mold. Pots and pans were worn out. I've never had to clean 4 rooms while on vacation. Make sure you enlarge the pics. Never ever ever again. I should have gotten paid for my cleaning services
Thank you for taking the time to to advise us of your recent stay. We are very sorry that you experienced so many issues during your stay. Your comments have been forwarded to the Housekeeping and Maintenance Supervisor so that they can address the problems. We apologize for the elevator outage, but it has been fixed and is now in service. Again, we apoligize.