My family and i checked out this morning, technically, though the manager refused to refund my money for the next 3 nights. First, let me say that the room was ok, but everything was outdated. Second, the elevator is slow and has a terrible smell. We arrived on Saturday, and everything was going ok, and we had the opinion that hey, you get what you pay for. That was until this morning, when my 9 month old daughter woke me up at 2 am crying. When i checked on her, i found a cockroach in her crib! I was horrified. My wife looked up and saw another one scurrying down the wall across from our bed. When she sat up, she saw another on our blanket! We spent the next 6 hours cleaning everything and packing all of our stuff waiting for the office to open. I killed one roach and saved it to show the office personnel. When the office opened, i took the napkin to the office, told the gentleman that i had a problem, and asked him if he could tell me what i had in the napkin. He said smuggly, "a bug?" I replied, "No, not a bug, a cockroach." I told him that i wanted to speak to the manager. He called him on the phone, and the manager stated that he would reimburse me for one night of the 3 remaining. I stated that was not good enough. He stated then that he would reimburse me 2 nights, and that was the best he could do. I told him to give me back the 2 nights and I will be sure to write bad reviews when i get home. Once I said that, he stated that since I threatened him, he would not be refunding any money. My wife and sister-in-law attempted to talk to him, and he stated that our children should not matter and that for all he knows, we brought the cockroaches with us. This was the worst experience ever!
- Official Description (provided by the hotel):
- A comfortable and friendly atmosphere located in the heart of the beautiful Grand Strand. The staff of the Southern Breeze strive to make your vacation the best ever by providing OCEANFRONT rooms, 1 and 2 room efficiencies that come fully loaded, and a pool for everyone to enjoy.Located in the south of Myrtle Beach places everyone near shopping centers, golf courses, and amusement parks to make every moment one to remember. ... more less
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- Also Known As:
- Southern Breeze Hotel Myrtle Beach