The resort itself is large and the outside pools are gorgeous. Beautiful views of the boats, decent indoor pool area, and several onsite restaurants. Beds were soft, bathrooms updated. We booked our room on an online discount website for a great deal. Unfortunately, when we arrived, the front desk was rather rude to us. She kept saying "you booked online, not with us" and treated us subpar. It was stated more than once on our stay that we were not there reservation. This is rude to treat your customers different than the "full paying" customers. If you do not wish to have discounted rooms, don't sell them off online! I prefer to stay at 4 star or above on vacation, and being this is only 1 of 2 available in Myrtle beach, I choose it. However, I would not stay here again simply based on the staff and arrogant behavior. You might be trying to only attract a high end clientele but at the end of the day, when you walk out that door, it's still JUST Myrtle Beach. Get over yourselves.
- Official Description (provided by the hotel):
- Centrally located to top area attractions; AAA 4 diamond rated since 2007 and a 2011 TripAdvisor Top 25 Hotel in the US. Amenities include private access beach with full amenities; pools, whirlpools, sauna, workout facility, two golf courses and tennis onsite & summer children's activities. Additional amenities include: Wi-Fi, valet parking, concierge and in-room spa services. Dining options range from casual to elegant and include our signature restaurant WaterScapes and Ruths Chris also located onsite. ... more less
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- Also Known As:
- Marina Inn At Grande Dunes Hotel Myrtle Beach
- Marina Hotel Myrtle Beach
- Marina Hotel At Grande Dunes